2015 FORD C MAX HYBRID key

Restricted features
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
Playing video
Videos, Photos and Graphics
Editing the screen's wallpaper or adding new wallpaper
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book entries or Avoid Areas
Privacy Information
When you connect a cellular phone to
SYNC, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short development log of approximately
10 minutes of all recent system activity.
The log profile and other system data may
be used to improve the system and help
diagnose any problems that may occur. The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them and are
generally accessible only in your vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or your vehicle, we recommend
you perform a Master Reset to erase all
stored information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
™ (If Equipped)

System
Select to have the touchscreen display in English, Spanish
or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system.
Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master Reset
Voice Control Press the Settings icon >
Settings > Voice Control, then
select from the following: Voice control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request. *
Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Media Candidate Lists
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
™
(If Equipped)E142607

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel.
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
™ (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact an authorized dealer or visit our
online store at www.Accessories.Ford.com
(United States only).
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Custom Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle's accessory through the warranty
that provides the greatest benefit:
•
24 months, unlimted mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Custom graphics*.
Interior style
• Floor mats.
• Accent lighting.
• Cargo area protector.
Lifestyle
• Ash cup or smoker's packages.
• Soft cargo organizers.
• Cargo net*.
• Roof racks and carriers*.
Peace of mind
• Keyless entry keypad.
• Remote start. •
Vehicle security systems.
• Wheel locks.
• Bumper-mounted parking assist
system*.
• Rear bumper protector.
• Car covers.
• Charge cord storage bag*.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Accessories

A
A/C
See: Climate Control......................................... 104
About This Manual...........................................7
ABS See: Brakes............................................................ 155
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 156
Accessories....................................................407 Exterior style........................................................ 407
Interior style......................................................... 407
Lifestyle................................................................. 407
Peace of mind..................................................... 407
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................163 Automatic Steering into Parking
Space................................................................. 164
Deactivating the Park Assist Feature..........165
Troubleshooting the System......................... 166
Using Active Park Assist................................... 163
Adjusting the Headlamps
.........................222
Horizontal Aim Adjustment........................... 223
Vertical Aim Adjustment................................. 222
Adjusting the Steering Wheel...................64
Airbag Disposal
...............................................42
Air Conditioning See: Climate Control......................................... 104
Alarm See: Anti-Theft Alarm........................................ 63
Ambient Lighting............................................74
Anti-Theft Alarm
............................................63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Appendices...................................................409
Audible Warnings and Indicators.............87 Automatic Transmission Warning
Chime................................................................... 87
Engine On Warning Chime................................ 87
Headlamps On Warning Chime...................... 87
Key in Ignition Warning Chime......................... 87
Keyless Warning Alert ........................................ 87
Parking Brake On Warning Chime.................. 87
Audio Control..................................................64 Seek, Next or Previous....................................... 65Audio Input Jack..........................................286
Audio System
................................................273
General Information.......................................... 273
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................276
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................278
Menu Structure................................................... 279
Audio Unit - Vehicles With: SYNC/AM/ FM/CD...........................................................274
Autolamps........................................................70 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control......................104 Temperature Control........................................ 105
Automatic Transmission
............................152
Automatic Transmission.................................. 152
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
Automatic Transmission Fluid Check.............................................................218
Autowipers........................................................67
Auxiliary Power Points................................120 110-volt AC power point................................... 120
12-volt DC power point..................................... 120
Locations............................................................... 120
B
Bonnet Lock See: Opening and Closing the Hood..........209
Booster Seats...................................................21 Types of Booster Seats...................................... 22
Brake Fluid Check.........................................218
Brakes...............................................................155 General Information.......................................... 155
Breaking-In......................................................183
Bulb Specification Chart...........................228
C
Cabin Air Filter................................................107
California Proposition 65..............................11
Capacities and Specifications
................270
Specifications..................................................... 270
Car Wash See: Cleaning the Exterior............................... 233
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index

Center Console..............................................122
Changing a Bulb...........................................223 Lamp Assembly Condensation.................... 223
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 225
Replacing Headlamp Bulbs........................... 224
Replacing License Plate Lamp Bulb...........228
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 227
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 226
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 228
Changing a Fuse..........................................208 Fuses...................................................................... 208
Changing the 12V Battery..........................219
Changing the Engine Air Filter................230 Identifying Air Filter Element
Components.................................................. 230
Installing the Engine Air Filter Element............................................................. 231
Removing the Engine Air Filter Element............................................................. 231
Changing the Wiper Blades.....................220 Changing the Front Wiper Blades.................221
Changing the Rear Window Wiper
Blade................................................................... 221
Setting the Front Wipers in the Service Position.............................................................. 221
Charging the High Voltage Battery.........147 Charge Port........................................................... 148
Charging................................................................. 148
Charging Equipment.......................................... 147
Disconnecting the Charging Coupler..........150
Locking the Charging Coupler....................... 149
Waiting to Charge............................................... 149
Checking MyKey System Status...............52
Checking the Wiper Blades.....................220
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................236
Cleaning Products.......................................233 Cleaning the Alloy Wheels........................237
Cleaning the Engine....................................234
Cleaning the Exterior..................................233
Exterior Chrome Parts...................................... 233
Exterior Plastic Parts........................................ 234
Stripes or Graphics............................................ 234
Underbody........................................................... 234
Cleaning the Instrument Panel and Instrument Cluster Lens.........................235
Cleaning the Interior
...................................235
Cleaning the Windows and Wiper Blades...........................................................235
Clearing All MyKeys.......................................50
Climate............................................................388 Climate Control Voice Commands............390
Climate Control............................................104
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control..................................................65 Principle of Operation....................................... 170
Cruise control See: Using Cruise Control................................ 170
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72 Type 1 - Conventional
(Non-Configurable)........................................ 72
Type 2 - Configurable.......................................... 72
Digital Radio
...................................................281
HD Radio Reception and Station
Troubleshooting............................................ 282
Direction Indicators
........................................73
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index

Information....................................................379
911 Assist............................................................... 385
Alerts...................................................................... 385
Calendar............................................................... 385
Sirius Travel Link................................................ 383
SYNC Services (If Equipped, United States Only)................................................................. 380
Vehicle Health Report (If Equipped, United States Only).................................................... 387
Where Am I?....................................................... 388
Information Messages..................................97 AdvanceTrac®....................................................... 97
Alarm........................................................................\
. 97
Battery and Charging System (High Voltage).............................................................. 98
Doors........................................................................\
98
Fuel........................................................................\
.... 99
Hill Start Assist..................................................... 99
Keys and Intelligent Access............................. 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Park Aid.................................................................. 102
Park Brake............................................................. 102
Power Steering.................................................... 102
Remote Start........................................................ 102
Tire Pressure Monitoring System.................103
Transmission........................................................ 103
Installing Child Seats.....................................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 18
Using Tether Straps............................................. 20
Instrument Cluster.........................................81
Instrument Lighting Dimmer.......................71 Vehicles With Front Fog Lamps....................... 71
Vehicles Without Front Fog Lamps...............72
Interior Lamps
..................................................73
Front Interior Lamp.............................................. 73
Front Interior Lamp - With Panorama Roof....................................................................... 74
Rear Interior Lamp................................................ 74
Interior Mirror
....................................................79
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7 J
Jump Starting the Vehicle.........................188
Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................123 Ignition Modes..................................................... 124
Keys and Remote Controls.........................43
L
Lighting Control..............................................70 Headlamp Flasher............................................... 70
High Beams............................................................ 70
Lighting..............................................................70
Load Carrying
..................................................173
Load Limit........................................................174
Vehicle Loading.................................................... 174
Locking and Unlocking
.................................54
Activating Intelligent Access ........................... 55
Autolock.................................................................. 56
Battery Saver.......................................................... 57
Illuminated Entry................................................... 57
Illuminated Exit...................................................... 57
Mechanical Key..................................................... 55
Opening a Rear Door from Inside................... 55
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Locks...................................................................54
Luggage Covers..............................................173 Removing the Shade......................................... 173
M
Maintenance.................................................209 General Information......................................... 209
Manual Liftgate..............................................58 Closing the Liftgate............................................. 58
Opening the Liftgate........................................... 58
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index

Manual Seats...................................................111
Adjusting the Height of the Driver's
Seat...................................................................... 112
Lumbar Adjustment (If Equipped)...............112
Moving the Seat Backward and Forward............................................................... 111
Recline Adjustment............................................. 112
Media Hub......................................................287
Message Center See: Information Displays................................ 88
Mirrors See: Heated Windows and Mirrors...............107
See: Windows and Mirrors................................ 76
Mobile Communications Equipment
.......12
Motorcraft Parts...........................................267
MyFord Touch ™............................................327
General Information.......................................... 327
MyFord Touch ™ Troubleshooting.........401
MyKey Troubleshooting
...............................53
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Navigation......................................................392 cityseekr................................................................ 394
Map Mode............................................................ 396
Navigation Map Updates............................... 399
Navigation Voice Commands....................... 399
Point of Interest (POI) Categories..............393
Quick-touch Buttons....................................... 398
Setting a Destination....................................... 392
Setting Your Navigation Preferences.........395
Normal Scheduled Maintenance
..........430
Intelligent Oil-Life Monitor® (C-MAX Energi
Plug-in Hybrid Only).................................... 430
Normal Maintenance Intervals...................... 431
O
Oil Check See: Engine Oil Check....................................... 213
Opening and Closing the Hood
.............209
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........198
Overhead Console
........................................122 P
Parking Aid.......................................................161
Front Sensing System....................................... 162
Rear Sensing System......................................... 161
Parking Aids
.....................................................161
Parking Brake.................................................156
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate.........................................................11
Personal Safety System ™
..........................33
How Does the Personal Safety System
Work?................................................................... 33
Phone...............................................................364 Making Calls........................................................ 365
Pairing Subsequent Phones.......................... 365
Pairing Your Phone for the First Time................................................................... 365
Phone Menu Options....................................... 366
Phone Settings................................................... 367
Phone Voice Commands............................... 368
Receiving Calls................................................... 366
Text Messaging.................................................. 366
Post-Crash Alert System
...........................193
Power Door Locks See: Locking and Unlocking............................. 54
Power Liftgate.................................................59 Obstacle Detection.............................................. 61
Opening and Closing the Liftgate.................. 59
Setting the Liftgate Open Height.................... 61
Power Seats
.....................................................112
Power Lumbar....................................................... 113
Power Steering Fluid Check......................218
Power Windows..............................................76 Accessory Delay..................................................... 77
Bounce-Back.......................................................... 76
One-Touch Down................................................. 76
One-Touch Up....................................................... 76
Window Lock.......................................................... 76
R
Rear Seat Armrest.........................................115
Rear Seats........................................................114 Folding the Seatback (If Equipped).............114
Unfolding the Seatback.................................... 114
448
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index