Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 430). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
429
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Scheduled Maintenance
Center Console..............................................122
Changing a Bulb...........................................223 Lamp Assembly Condensation.................... 223
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 225
Replacing Headlamp Bulbs........................... 224
Replacing License Plate Lamp Bulb...........228
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 227
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 226
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 228
Changing a Fuse..........................................208 Fuses...................................................................... 208
Changing the 12V Battery..........................219
Changing the Engine Air Filter................230 Identifying Air Filter Element
Components.................................................. 230
Installing the Engine Air Filter Element............................................................. 231
Removing the Engine Air Filter Element............................................................. 231
Changing the Wiper Blades.....................220 Changing the Front Wiper Blades.................221
Changing the Rear Window Wiper
Blade................................................................... 221
Setting the Front Wipers in the Service Position.............................................................. 221
Charging the High Voltage Battery.........147 Charge Port........................................................... 148
Charging................................................................. 148
Charging Equipment.......................................... 147
Disconnecting the Charging Coupler..........150
Locking the Charging Coupler....................... 149
Waiting to Charge............................................... 149
Checking MyKey System Status...............52
Checking the Wiper Blades.....................220
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................236
Cleaning Products.......................................233 Cleaning the Alloy Wheels........................237
Cleaning the Engine....................................234
Cleaning the Exterior..................................233
Exterior Chrome Parts...................................... 233
Exterior Plastic Parts........................................ 234
Stripes or Graphics............................................ 234
Underbody........................................................... 234
Cleaning the Instrument Panel and Instrument Cluster Lens.........................235
Cleaning the Interior
...................................235
Cleaning the Windows and Wiper Blades...........................................................235
Clearing All MyKeys.......................................50
Climate............................................................388 Climate Control Voice Commands............390
Climate Control............................................104
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control..................................................65 Principle of Operation....................................... 170
Cruise control See: Using Cruise Control................................ 170
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72 Type 1 - Conventional
(Non-Configurable)........................................ 72
Type 2 - Configurable.......................................... 72
Digital Radio
...................................................281
HD Radio Reception and Station
Troubleshooting............................................ 282
Direction Indicators
........................................73
444
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Fuel Quality.....................................................135
Choosing the Right Fuel................................... 135
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 135
Octane Recommendations............................ 135
Fuel Shutoff....................................................187
Fuses................................................................200
Fuse Specification Chart..........................200 Luggage Compartment Fuse Panel...........205
Passenger Compartment Fuse
Panel................................................................. 203
Power Distribution Box................................... 200
Pre-Fuse Box...................................................... 200
G
Garage Door Opener See: Universal Garage Door Opener............116
Gauges................................................................81 Left Information Display..................................... 81
Right Information Display................................. 83
General Information on Radio Frequencies...................................................43
Intelligent Access................................................. 43
General Maintenance Information
.......426
Multi-point Inspection..................................... 429
Owner Checks and Services.......................... 428
Protecting Your Investment........................... 426
Why Maintain Your Vehicle?......................... 426
Why Maintain Your Vehicle at Your Dealership?..................................................... 426
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
................................................77
Opening the Windows........................................ 77
H
Handbrake See: Parking Brake............................................. 156
Hazard Warning Flashers...........................187
Headlamp Exit Delay.....................................72
Head Restraints
............................................109
Adjusting the Head Restraint.......................... 110
Heated Seats...................................................114 Heated Windows and Mirrors..................107
Heated Exterior Mirrors..................................... 107
Heated Rear Window........................................ 107
Heating See: Climate Control......................................... 104
HEV See: Hybrid Electric Vehicle............................ 128
High Voltage Battery Cut-Off Switch
............................................................150
High Voltage Battery...................................145 General Information.......................................... 145
Hill Start Assist..............................................156 Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate
..........................................................106
Cooling the Interior Quickly............................. 107
General Hints....................................................... 106
Heating the Interior Quickly............................ 106
Recommended Settings for Cooling ..........107
Recommended Settings for Heating..........107
Side Window Defogging in Cold Weather............................................................. 107
Hints on Driving With Anti-Lock Brakes............................................................156
Hood Lock See: Opening and Closing the Hood..........209
Hybrid Electric Vehicle
................................128
Hybrid Vehicle Operation (C-MAX Hybrid
and C-MAX Energi)....................................... 129
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 128
I
Ignition Switch
...............................................123
In California (U.S. Only).............................195
Information Display Control
......................66
Multimedia Controls........................................... 66
Information Displays
....................................88
General Information........................................... 88
446
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Manual Seats...................................................111
Adjusting the Height of the Driver's
Seat...................................................................... 112
Lumbar Adjustment (If Equipped)...............112
Moving the Seat Backward and Forward............................................................... 111
Recline Adjustment............................................. 112
Media Hub......................................................287
Message Center See: Information Displays................................ 88
Mirrors See: Heated Windows and Mirrors...............107
See: Windows and Mirrors................................ 76
Mobile Communications Equipment
.......12
Motorcraft Parts...........................................267
MyFord Touch ™............................................327
General Information.......................................... 327
MyFord Touch ™ Troubleshooting.........401
MyKey Troubleshooting
...............................53
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Navigation......................................................392 cityseekr................................................................ 394
Map Mode............................................................ 396
Navigation Map Updates............................... 399
Navigation Voice Commands....................... 399
Point of Interest (POI) Categories..............393
Quick-touch Buttons....................................... 398
Setting a Destination....................................... 392
Setting Your Navigation Preferences.........395
Normal Scheduled Maintenance
..........430
Intelligent Oil-Life Monitor® (C-MAX Energi
Plug-in Hybrid Only).................................... 430
Normal Maintenance Intervals...................... 431
O
Oil Check See: Engine Oil Check....................................... 213
Opening and Closing the Hood
.............209
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........198
Overhead Console
........................................122 P
Parking Aid.......................................................161
Front Sensing System....................................... 162
Rear Sensing System......................................... 161
Parking Aids
.....................................................161
Parking Brake.................................................156
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate.........................................................11
Personal Safety System ™
..........................33
How Does the Personal Safety System
Work?................................................................... 33
Phone...............................................................364 Making Calls........................................................ 365
Pairing Subsequent Phones.......................... 365
Pairing Your Phone for the First Time................................................................... 365
Phone Menu Options....................................... 366
Phone Settings................................................... 367
Phone Voice Commands............................... 368
Receiving Calls................................................... 366
Text Messaging.................................................. 366
Post-Crash Alert System
...........................193
Power Door Locks See: Locking and Unlocking............................. 54
Power Liftgate.................................................59 Obstacle Detection.............................................. 61
Opening and Closing the Liftgate.................. 59
Setting the Liftgate Open Height.................... 61
Power Seats
.....................................................112
Power Lumbar....................................................... 113
Power Steering Fluid Check......................218
Power Windows..............................................76 Accessory Delay..................................................... 77
Bounce-Back.......................................................... 76
One-Touch Down................................................. 76
One-Touch Up....................................................... 76
Window Lock.......................................................... 76
R
Rear Seat Armrest.........................................115
Rear Seats........................................................114 Folding the Seatback (If Equipped).............114
Unfolding the Seatback.................................... 114
448
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Rear Under Floor Storage..........................173
Rear View Camera........................................167
Using the Rear View Camera System.........167
Rear View Camera See: Rear View Camera.................................... 167
Rear Window Wiper and Washers..........68 Rear Window Washer......................................... 69
Rear Window Wiper............................................ 68
Refueling..........................................................137 Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles)................................. 138
Easy Fuel ™ Capless System (Energi
Vehicles Only)................................................. 139
Remote Control..............................................43 Car Finder................................................................ 47
Integrated Keyhead Transmitters .................43
Intelligent Access Key........................................ 44
Remote Start (If Equipped)............................. 47
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 47
Remote Start
.................................................108
Automatic Settings........................................... 108
Removing a Headlamp..............................223
Repairing Minor Paint Damage
...............237
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)..............................................................198
Roadside Assistance..................................186 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 186
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 186
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 186
Vehicles Sold in the United States: Using Roadside Assistance.................................... 186
Roadside Emergencies
..............................186
Running-In See: Breaking-In.................................................. 183Running Out of Fuel
....................................136
Refilling With a Portable Fuel
Container.......................................................... 136
S
Safety Belt Height Adjustment.................29
Safety Belt Minder.........................................30 Belt-Minder™........................................................ 30
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy ™
............................................40
Safety Precautions.......................................134
Satellite Radio..............................................283 Satellite Radio Electronic Serial Number
(ESN)................................................................ 284
Satellite Radio Reception Factors..............284
SIRIUS® Satellite Radio Service.................284
Troubleshooting................................................. 285
Scheduled Maintenance Record...........436
Scheduled Maintenance
..........................426
Seats.................................................................109
Security..............................................................62
Settings...........................................................335 Clock....................................................................... 336
Display................................................................... 336
Settings................................................................. 338
Sound..................................................................... 337
Vehicle.................................................................... 337
Side Airbags
.....................................................38
Sitting in the Correct Position.................109
Snow Chains See: Using Snow Chains................................. 260
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance...............................................433
Exceptions............................................................ 435
Speed Control See: Cruise Control............................................. 170
449
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
W
Warning Lamps and Indicators.................83
Anti-Lock Braking System................................ 84
Battery..................................................................... 84
Brake System........................................................ 84
Cruise Control........................................................ 84
Direction Indicator............................................... 84
Door Ajar................................................................. 84
Engine and Motor Coolant Temperature..................................................... 84
Engine Oil................................................................ 84
EV Later................................................................... 85
EV Now.................................................................... 84
Fasten Safety Belt............................................... 85
Front Airbag........................................................... 85
Front Fog Lamps.................................................. 85
High Beam.............................................................. 85
Liftgate Ajar............................................................ 85
Low Battery............................................................ 85
Low Fuel Level....................................................... 85
Low Tire Pressure Warning............................... 85
Overdrive Cancel and Grade Assist..............85
Parking Lamps...................................................... 85
Powertrain Fault................................................... 85
Ready to Drive....................................................... 86
Service Engine Soon........................................... 86
Stability Control................................................... 86
Stability Control Off............................................ 86
Stop Safely............................................................. 86
Vehicle Plugged in............................................... 86
Washer Fluid Check.....................................218
Washers See: Cleaning the Exterior............................... 233
See: Wipers and Washers..................................67
Waxing.............................................................234
Wheels and Tires.........................................240 Technical Specifications................................. 264
Windows and Mirrors....................................76
Windshield Wipers
.........................................67
Intermittent Wipe................................................. 67
Speed dependent wipers (if equipped)........................................................... 67
Wipers and Washers.....................................67
452
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index