You can:
If you select:
Access the Auto Version number as well as the FDN
number.
System Info
Press OK to select.
This is a Bluetooth component, which can further help
your phone with the exchange of text messages.
MAP Profile
Exit the current menu.
Return
SYNC™ APPLICATIONS AND
SERVICES
(If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Pandora and Stitcher (if your phone is
compatible).
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
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Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
Unites States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Using SYNC™ With
Your Phone (page 292).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services. Note:
The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, place you in an
unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps
used by this system may be inaccurate
because of errors, changes in roads, traffic
conditions or driving conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using
Voice Commands
1. Press the voice button.
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•
Calendar
• Apps
ENTERTAINMENT
Press to select any of the following:
• AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• A/V In
Using the Audio Controls
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
• VOL:
Control the volume of playing
media.
• Climate:
Control the temperature, fan
speed and climate control settings."
• Seek and Tune buttons: Use as you
normally would in media modes.
• Eject
: Eject a CD from the
entertainment system.
• SOURCE:
Press repeatedly to see all
available media modes
• SOUND:
Press to access the Sound
menu where you can adjust settings
such as: Bass, Treble, Midrange,
Balance and Fade, DSP (Digital Signal
Processing), Occupancy Mode and
Speed Compensated Volume. (Your
vehicle may not have all of these sound
options.) Using the Touchscreen
•
Make sure your hands are clean and
dry.
• Press firmly on the center of a control
graphic or menu item.
• Keep metal objects or other conductive
material away from the surface of the
touchscreen.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
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Clock
A
Display
B
Sound
C
Vehicle
D
Settings
E
HelpF Under this menu, you can set
your clock, access and adjust the
display, sound and vehicle
settings as well as access settings for
specific modes or the help feature.
Clock
Note: You cannot manually set the date.
Your vehicle ’s GPS does this for you.
Note: If the battery has been disconnected,
your vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time. 1. Press the Settings icon > Clock.
2. Press
+ and - to adjust the time.
From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization
and have the system automatically update
new time zones.
You can also turn the outside air
temperature display off and on. It appears
at the top center of the touchscreen, next
to the time and date.
The system automatically saves any
updates you make to the settings. Display
You can adjust the touchscreen display
through the touchscreen or by pressing the
voice button on your steering wheel
controls and when prompted, say, "Display
settings". Press the Settings icon >
Display
, to access and make
adjustments using the
touchscreen.
• Brightness
allows you to make the
screen display brighter or dimmer.
• Auto DIM
, when set to On, lets you use
the Auto Dim Manual Offset feature.
When set to
Off, screen brightness
does not change.
• Mode
allows you to set the screen to
a certain brightness or have the system
automatically change based on the
outside light level, or turn the display
off.
• If you select
AUTO or NIGHT, you
have the options of turning the
display's Auto Dim feature on or off
and changing the Auto Dim Manual
Offset feature.
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HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
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Potential station issues
Action
Cause
Issues
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at the website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at the website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology is under license
iBiquity Digital Corp. U.S. and foreign
patents manufacture. HD Radio and the
HD and HD Radio logos are proprietary
trademarks of iBiquity Digital Corp. Ford
Motor Company and iBiquity Digital Corp.
are not responsible for the content sent
using HD Radio technology. Content may
be changed, added or deleted at any time
at the station owner's discretion.
Radio Voice Commands If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands. If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands. "RADIO"
"<87.9-107.9>"
"<87.9-107.9> HD" 1
"<530-1710>" "AM"
"AM <530-1710>" "AM autoset"
"AM autoset preset <#>"
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Electronic Serial Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX). To access your
ESN, touch the bottom left-hand corner
of the touchscreen. Touch SIRIUS >
Options.
Direct Tune
Touch this button to manually enter the
desired satellite channel number. Touch
Enter
when you are done.
Browse
Touch this button to view a list of all
available stations. Scroll to see more
categories. Touch the station you want to
listen to.
Touch
Skip if you want to skip this
channel.
Touch
Lock if you do not want anyone to
listen to this channel.
Touch
Title or Artist to see song and
artists on other stations.
SIRIUS Satellite Radio Information
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming, including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player, and a
list of SIRIUS satellite radio channels and
other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. The eCos
License publishes eCos.
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USB Port
The USB ports are located either in the
center console or behind a small access
door in the instrument panel. To access
and play music from your device, press the
lower left-hand corner of the touchscreen.
This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
In order to playback video from your iPod
or iPhone, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple).
When you connect the cable to your iPod
or iPhone, plug the other end into both the
RCA jacks and the USB port.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30000 songs. Insert your device and select the
SD Card or USB tab once the
system recognizes it. You can
then select from the following options:
Repeat
This feature replays the currently playing
song or album. Shuffle
Touch this button to play music on the
selected album or folder in random order.
Similar Music
This feature allows you to choose music
similar to what is currently playing.
More Info
Touch this button to see disc information
such as current track, artist name, album
and genre.
Options
Touch this button to view and adjust
various media settings.
Sound Settings
allows you to adjust
settings for:
• Bass.
• Midrange.
• Treble.
• Balance and Fade.
• DSP (Digital Signal Processing).
• Occupancy Mode.
• Speed Compensated Volume.
Note: Your vehicle may not have all of
these sound settings.
Media Player Settings
allows you to
select more settings, which is under Media
Player. See
Settings (page 335).
Device Information
displays software
and firmware information about the
currently connected media device.
Update Media Index indexes your device
when you connect it for the first time and
each time the content changes (such as
adding or removing tracks) to make sure
you have the latest voice commands
available for all media on the device.
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