Engine On due to
The engine is on because of the heater
setting. Reduce or turn off the heater
setting to return to electric mode.
Heater Setting
The engine is on because the vehicle speed
exceeds the level for electric mode opera-
tion. Reduce the speed to return to electric
mode.
High Speed
The engine is on when applying pressure to
the accelerator pedal or switching on the
speed control. Reduce pressure on the
accelerator pedal or switch off the speed
control to return to full electric mode.
Acceleration
The engine is on because the vehicle is in
neutral gear. Shift out of neutral gear to
return to electric mode.
Neutral Gear
The engine is on because the vehicle is in
low gear. Shift out of low gear to return to
electric mode.
Low Gear
The engine is on to charge the high-voltage
battery. The vehicle returns to electric mode
once the battery is charged.
Battery Charging
The engine is on to maintain engine oil
quality. The vehicle returns to electric mode
when engine oil maintenance is complete.
Oil Maintenance (Energi Only)
The engine is on due to high or low high-
voltage battery temperature. This is a
normal operating condition. The vehicle
returns to electric mode automatically
when possible.
Batt Temperature (Energi Only)
The engine is on to optimize vehicle opera-
tion. The vehicle returns to electric mode
when possible.
Normal Operation
Status
This indicates which mode is active within
the vehicle system. Hybrid Drive
The electric motor and gasoline engine are
powering vehicle.
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Charging HV Battery
The hybrid system is storing power in the
high-voltage battery.
Idle
The vehicle is either at rest, or sharing very
little power between the electric system
parts.
Electric Drive
The vehicle is driving in electric mode (the
power is coming from the electric motor).
The gasoline engine is off in this mode.
Charge Complete (Energi only)
The high-voltage battery charging from
the wall is complete.
Privacy Notice for GPS Mapping with
MyFord® Mobile in the United States
and Canada
MyFord Mobile allows for GPS mapping
when a vehicle is registered to a MyFord
Mobile account. To remove the vehicle
from the account, thereby removing GPS
mapping ability, a Master Reset can be
performed in the vehicle. See Settings
(page 335).
Prior to transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyFord Mobile website). Either method
will remove the vehicle from all MyFord
Mobile accounts.
It is recommended that new owners
conduct a Master Reset upon taking
possession of the vehicle to remove it from
any existing MyFord Mobile accounts. The
new owner can activate a MyFord Mobile
account by going to
www.myfordmobile.com and following the
registration process.
INFORMATION 379
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
™
(If Equipped)E188418
Range Rings and Charge Points (Energi Only)
Shaded rings appear on the map when you
are driving in EV Now mode. The inner ring
with no shading indicates a safe range you
can travel using plug-in power only. The
lightly shaded outer band reflects areas
you may or may not be able to reach while
in EV Now mode. If your destination is
within this band, your vehicle may operate
in Auto EV mode, running the engine as
needed. The darker shaded area, beyond
the rings, is not likely reachable using only
the vehicle's available plug-in energy.
The rings represent approximate ranges.
Actual route distances, road grades,
vehicle speed, accessory usage and other
conditions affect how far your vehicle can
travel in EV Now mode before recharging.
You can turn off the rings in the Settings
menu. Press the Settings icon >
Navigation > Map Preferences.
You can turn the charge point POIs on and
off. Touch the map, use the buttons at the
bottom of the screen and then select the
POI icon. The icons only appear at a map
scale of 5 miles (8 kilometers) and lower. cityseekr
Note:
cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
394
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MyFord Touch
™
(If Equipped)E161378 E142634
Center Console..............................................122
Changing a Bulb...........................................223 Lamp Assembly Condensation.................... 223
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 225
Replacing Headlamp Bulbs........................... 224
Replacing License Plate Lamp Bulb...........228
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 227
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 226
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 228
Changing a Fuse..........................................208 Fuses...................................................................... 208
Changing the 12V Battery..........................219
Changing the Engine Air Filter................230 Identifying Air Filter Element
Components.................................................. 230
Installing the Engine Air Filter Element............................................................. 231
Removing the Engine Air Filter Element............................................................. 231
Changing the Wiper Blades.....................220 Changing the Front Wiper Blades.................221
Changing the Rear Window Wiper
Blade................................................................... 221
Setting the Front Wipers in the Service Position.............................................................. 221
Charging the High Voltage Battery.........147 Charge Port........................................................... 148
Charging................................................................. 148
Charging Equipment.......................................... 147
Disconnecting the Charging Coupler..........150
Locking the Charging Coupler....................... 149
Waiting to Charge............................................... 149
Checking MyKey System Status...............52
Checking the Wiper Blades.....................220
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................236
Cleaning Products.......................................233 Cleaning the Alloy Wheels........................237
Cleaning the Engine....................................234
Cleaning the Exterior..................................233
Exterior Chrome Parts...................................... 233
Exterior Plastic Parts........................................ 234
Stripes or Graphics............................................ 234
Underbody........................................................... 234
Cleaning the Instrument Panel and Instrument Cluster Lens.........................235
Cleaning the Interior
...................................235
Cleaning the Windows and Wiper Blades...........................................................235
Clearing All MyKeys.......................................50
Climate............................................................388 Climate Control Voice Commands............390
Climate Control............................................104
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control..................................................65 Principle of Operation....................................... 170
Cruise control See: Using Cruise Control................................ 170
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72 Type 1 - Conventional
(Non-Configurable)........................................ 72
Type 2 - Configurable.......................................... 72
Digital Radio
...................................................281
HD Radio Reception and Station
Troubleshooting............................................ 282
Direction Indicators
........................................73
444
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
Information....................................................379
911 Assist............................................................... 385
Alerts...................................................................... 385
Calendar............................................................... 385
Sirius Travel Link................................................ 383
SYNC Services (If Equipped, United States Only)................................................................. 380
Vehicle Health Report (If Equipped, United States Only).................................................... 387
Where Am I?....................................................... 388
Information Messages..................................97 AdvanceTrac®....................................................... 97
Alarm........................................................................\
. 97
Battery and Charging System (High Voltage).............................................................. 98
Doors........................................................................\
98
Fuel........................................................................\
.... 99
Hill Start Assist..................................................... 99
Keys and Intelligent Access............................. 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Park Aid.................................................................. 102
Park Brake............................................................. 102
Power Steering.................................................... 102
Remote Start........................................................ 102
Tire Pressure Monitoring System.................103
Transmission........................................................ 103
Installing Child Seats.....................................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 18
Using Tether Straps............................................. 20
Instrument Cluster.........................................81
Instrument Lighting Dimmer.......................71 Vehicles With Front Fog Lamps....................... 71
Vehicles Without Front Fog Lamps...............72
Interior Lamps
..................................................73
Front Interior Lamp.............................................. 73
Front Interior Lamp - With Panorama Roof....................................................................... 74
Rear Interior Lamp................................................ 74
Interior Mirror
....................................................79
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7 J
Jump Starting the Vehicle.........................188
Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................123 Ignition Modes..................................................... 124
Keys and Remote Controls.........................43
L
Lighting Control..............................................70 Headlamp Flasher............................................... 70
High Beams............................................................ 70
Lighting..............................................................70
Load Carrying
..................................................173
Load Limit........................................................174
Vehicle Loading.................................................... 174
Locking and Unlocking
.................................54
Activating Intelligent Access ........................... 55
Autolock.................................................................. 56
Battery Saver.......................................................... 57
Illuminated Entry................................................... 57
Illuminated Exit...................................................... 57
Mechanical Key..................................................... 55
Opening a Rear Door from Inside................... 55
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Locks...................................................................54
Luggage Covers..............................................173 Removing the Shade......................................... 173
M
Maintenance.................................................209 General Information......................................... 209
Manual Liftgate..............................................58 Closing the Liftgate............................................. 58
Opening the Liftgate........................................... 58
447
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index