PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Extended Service Plan (ESP)
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Extended Service Plan (ESP)
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor® (C-
MAX Energi Plug-in Hybrid Only)
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use. When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Miles (kilometers)
Normal
7500-10000
(12000-16000) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Scheduled Maintenance
Stability Control............................................159
Principle of Operation....................................... 159
Starter Switch See: Ignition Switch............................................ 123
Starting a Gasoline Engine........................124 Guarding Against Exhaust Fumes................126
Important Ventilating Information...............126
Switching Off the Vehicle When It Is
Moving................................................................126
Switching Off the Vehicle When It Is Stationary......................................................... 125
Vehicles with an Ignition Key.......................... 124
Vehicles with Keyless Start............................. 124
Starting and Stopping the Engine..........123 General Information........................................... 123
Steering.............................................................172 Electric Power Steering..................................... 172
Steering Wheel...............................................64
Storage Compartments.............................122
Sun Shades......................................................79 Bounce-Back......................................................... 80
Opening and Closing the Sun Shade...........80
Sun Shade Relearning....................................... 80
Sun Visors.........................................................79 Illuminated Vanity Mirror................................... 79
Supplementary Restraints System.........34 Principle of Operation........................................ 34
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................303
911 Assist............................................................... 303
SYNC AppLink.................................................... 309
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only).................................................... 307
Vehicle Health Report...................................... 305
SYNC™
...........................................................288
General Information......................................... 288
SYNC™ Troubleshooting..........................318
T
Tailgate See: Manual Liftgate........................................... 58
See: Power Liftgate............................................. 59
Technical Specifications See: Capacities and Specifications............266 Temporary Mobility Kit
..............................240
First Stage: Reinflating the Tire with Sealing
Compound and Air....................................... 242
General Information.......................................... 241
Second Stage: Checking Tire Pressure............................................................ 243
Tips for Use of the Kit........................................ 241
What to Do after the Tire has Been Sealed............................................................... 244
What to Do When a Tire Is Punctured........................................................ 242
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care
..........................................................246
Glossary of Tire Terminology......................... 247
Information About Uniform Tire Quality Grading............................................................. 246
Information Contained on the Tire Sidewall........................................................... 248
Temperature A B C............................................. 247
Traction AA A B C.............................................. 246
Treadwear............................................................ 246
Tire Inflation When Punctured See: Temporary Mobility Kit.......................... 240
Tire Pressure Monitoring System..........260 Changing Tires With a Tire Pressure
Monitoring System........................................ 261
Understanding Your Tire Pressure Monitoring System ...................................... 262
Tire Repair Kit See: Temporary Mobility Kit.......................... 240
Tires See: Wheels and Tires..................................... 240
Towing a Trailer..............................................181
Towing the Vehicle on Four Wheels............................................................181
Emergency Towing.............................................. 181
Recreational Towing.......................................... 182
Towing...............................................................181
Traction Control............................................158 Principle of Operation....................................... 158
Transmission Code Designation
............269
Transmission..................................................152
Transmission See: Transmission............................................... 152
Transporting the Vehicle.............................181
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index