
AUTOMATIC CLIMATE CONTROL
AUTO and Driver temperature control: Press the button to turn on automatic
operation. Select the desired temperature using the temperature control. The
system adjusts fan speed, air distribution, air conditioning operation, and selects
outside air or recirculated air to heat or cool the vehicle in order to maintain the
desired temperature. You can also use the
AUTO button to turn off dual zone
operation by pressing and holding the button for more than two seconds.
A
Turn the control to increase or decrease the air temperature for the driver side
of the vehicle. This control also adjusts the passenger side temperature when
not in dual zone mode.
Fan speed:
Press the large fan icon or small fan icon to increase or decrease
the volume of air circulated in the vehicle. Pressing one of the fan speed buttons
while in AUTO takes the system out of AUTO fan mode.
B
Power: Press the button to turn the system on and off. Switching off the climate
control system prevents outside air from entering the vehicle.
C
MAX Defrost:
Press the button to maximize defrosting. Outside air flows
through the windshield vents, fan automatically adjusts to the highest speed
and the temperature dial returns to the full heat position. You can use this
setting to defog or clear a thin covering of ice from the windshield. The heated
rear window also automatically turns on when you select MAX Defrost.
D
Note:
To prevent window fogging, you cannot select recirculated air when MAX
Defrost is on.
MAX A/C and Passenger temperature control: Press the button to maximize
cooling. Recirculated air flows through the instrument panel vents, air
conditioning automatically turns on, and the fan automatically adjusts to the
highest speed.
E
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ABCDE

Turn the control to increase or decrease the air temperature on the passenger
side of the vehicle. This turns on dual zone mode.
Recirculated air: Press the button to switch between outside air and
recirculated air. When you select recirculated air, the air currently in the
passenger compartment recirculates. This may reduce the time needed to cool
the interior (when used with
A/C) and may reduce unwanted odors from
entering your vehicle.
F
Note:
Recirculated air may turn off automatically (or be prevented from turning
on) in all airflow modes except MAX A/C to reduce risk of fogging. Recirculated
air may also turn on and off automatically in Panel or Panel and Floor airflow
modes during hot weather in order to improve cooling efficiency.
Defrost: Press the button to distribute air to the windshield vents and de-mister.
Air distribution to instrument panel and footwell vents turn off. You can use
this setting to defog and clear the windshield of a thin covering of ice.
G
Instrument panel:
Press to distribute air through the instrument panel vents.
Press again to turn off panel mode.
H
Floor:
Distributes air through the demister vents and front and rear seat floor
vents. Press again to turn off floor mode.
I
A/C:
Press the button to turn air conditioning compressor on or off. Use air
conditioning with recirculated air to improve cooling performance and efficiency.
J
Note:
In certain conditions (such as when using Max Defrost), the air
conditioning compressor may continue to operate even after you switch off the
air conditioning with the
A/C button.
Temperature Control You can set the temperature between
60°F (15.5°C) and 85°F (29.5°C) in steps
of 1°F (0.5°C). In position LO, 59°F (15°C),
the system switches to permanent cooling.
In position
HI, 86°F (30°C), the system
switches to permanent heating. Single Zone Temperature Control
In this mode, the climate control system
links the temperature settings for both the
driver's side and passenger's side. If you
adjust the setting using the rotary control
on the driver
’s side, the system adjusts the
temperature to the same setting on the
passenger ’s side.
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Dual Zone Temperature Control
Select a temperature for the passenger
’s
side using the rotary control on the
passenger ’s side. Single zone temperature
control automatically switches off. The
temperature on the driver ’s side remains
unchanged. You can now adjust the
driver's side and passenger's side
temperatures independently. The display
shows the temperature settings for each
side.
Switching Back to Single Zone
Temperature Control
Press and hold AUTO for 2-4 seconds. The
passenger ’s side temperature switches to
the driver ’s side temperature setting.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach comfort
in hot weather, drive with the windows
slightly open for 2-3 minutes after start-up
or until your vehicle airs out. In mild weather, you can improve your fuel
economy when using the climate control
system by using outside air instead of air
conditioning.
•
Turn the temperature control knob(s)
so the interior temperature is set to
60°F (15.5°C).
• Set the air distribution to panel or floor
(or both).
• Press
A/C so that A/C OFF appears
in the display.
• Press the recirculated air button so
fresh air enters the vehicle.
• Press the small fan button until the fan
is at its lowest setting.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. The system automatically
adjusts to heat or cool the cabin to your
selected temperature as quickly as possible.
For the system to function efficiently, the
instrument panel and side air vents should
be fully open.
Note: If you select
AUTO during cold
outside temperatures, the system directs
airflow to the windshield and side window
vents. In addition, the fan may run at a
slower speed until the engine warms up.
Note: If you select AUTO during hot outside
temperatures, or when the inside of the
vehicle is hot, the system automatically uses
recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.
Heating the Interior Quickly
1. Press the
AUTO button.
2. Adjust the temperature control to the desired setting.
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Your cabin air filter is located under the
instrument panel in the passenger footwell
area. The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and pollen
in the air supplied to the interior of your
vehicle.
The particulate filtration system gives you
and your passengers the following
benefits:
•
It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
the Scheduled Maintenance chapter.
For more information about your filter, see
an authorized dealer.
REMOTE START
(If Equipped)
The remote start feature allows you to
pre-condition the interior of your vehicle.
The climate control system works to
achieve comfort according to your previous
settings.
Note: You cannot adjust the system during
remote start operation.
Turn the ignition on to return the system
to its previous settings. You can now make
adjustments normally, but you need to turn
certain vehicle-dependent features back
on, such as:
• Heated seats.
• Cooled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window. You can adjust the default remote start
settings using the information display
controls. See
Information Displays
(page 88).
Automatic Settings
In hot weather, the system is set to 72°F
(22°C). The cooled seats are set to high
(if available, and selected to AUTO in the
information display).
In moderate weather, the system either
heats or cools (based on previous
settings). The rear defroster, heated
mirrors and heated seats do not
automatically turn on.
In cold weather, the system is set to 72°F
(22°C). The heated seats are set to high
(if available, and selected to AUTO in the
information display). The rear defroster
and heated mirrors automatically turn on.
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•
Very high or low outside temperature
(to provide system cooling or heating).
For C-MAX Energi vehicles, climate
control demands by passengers may
not directly cause the engine to run.
This only occurs when the high voltage
battery charge is low, or if the outside
temperature is cold enough to require
the engine to provide additional heat
for the cabin.
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping: The gas engine may shut off
to conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in neutral (N) for an extended
period of time because this will discharge
your high voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in neutral (N).
Low:
Low (L) is designed to mimic the
enhanced engine braking available in
non-hybrid vehicles. Low gear will produce
high engine speeds to provide necessary
engine braking. This is normal and will not
damage your vehicle. In low gear, the gas
engine will remain on more often than in
drive (D).
Reverse:
In reverse (R), vehicle speed is
limited to 22 mph (35 km/h). Unique Hybrid Operating
Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery:
Your hybrid is equipped with a
high voltage battery. A cool battery
maintains battery life and provides the
best possible performance. Your hybrid
high voltage battery may periodically
re-condition itself to maintain maximum
efficiency. You may notice slight changes
in driveability during this process, but it is
an important part of your hybrid's high
voltage battery optimization features.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without
your input. This is intentional and maintains
the battery charge level. You may also
notice during extended downhill driving
that your engine continues to run instead
of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
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Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
181).
Can I tow the hybrid behind my motor home
with all four wheels down?
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•
How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at 65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-MAX Energi, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 145).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For the C-MAX Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 170).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
266
).
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Driving Hints

In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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