2015 FORD C MAX HYBRID battery

•
Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Extended Service Plan (ESP)

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
C-MAX Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED
appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals. All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Scheduled Maintenance

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Scheduled Maintenance

Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 430). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Scheduled Maintenance

Center Console..............................................122
Changing a Bulb...........................................223 Lamp Assembly Condensation.................... 223
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 225
Replacing Headlamp Bulbs........................... 224
Replacing License Plate Lamp Bulb...........228
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 227
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 226
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 228
Changing a Fuse..........................................208 Fuses...................................................................... 208
Changing the 12V Battery..........................219
Changing the Engine Air Filter................230 Identifying Air Filter Element
Components.................................................. 230
Installing the Engine Air Filter Element............................................................. 231
Removing the Engine Air Filter Element............................................................. 231
Changing the Wiper Blades.....................220 Changing the Front Wiper Blades.................221
Changing the Rear Window Wiper
Blade................................................................... 221
Setting the Front Wipers in the Service Position.............................................................. 221
Charging the High Voltage Battery.........147 Charge Port........................................................... 148
Charging................................................................. 148
Charging Equipment.......................................... 147
Disconnecting the Charging Coupler..........150
Locking the Charging Coupler....................... 149
Waiting to Charge............................................... 149
Checking MyKey System Status...............52
Checking the Wiper Blades.....................220
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................236
Cleaning Products.......................................233 Cleaning the Alloy Wheels........................237
Cleaning the Engine....................................234
Cleaning the Exterior..................................233
Exterior Chrome Parts...................................... 233
Exterior Plastic Parts........................................ 234
Stripes or Graphics............................................ 234
Underbody........................................................... 234
Cleaning the Instrument Panel and Instrument Cluster Lens.........................235
Cleaning the Interior
...................................235
Cleaning the Windows and Wiper Blades...........................................................235
Clearing All MyKeys.......................................50
Climate............................................................388 Climate Control Voice Commands............390
Climate Control............................................104
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control..................................................65 Principle of Operation....................................... 170
Cruise control See: Using Cruise Control................................ 170
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72 Type 1 - Conventional
(Non-Configurable)........................................ 72
Type 2 - Configurable.......................................... 72
Digital Radio
...................................................281
HD Radio Reception and Station
Troubleshooting............................................ 282
Direction Indicators
........................................73
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index

Fuel Quality.....................................................135
Choosing the Right Fuel................................... 135
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 135
Octane Recommendations............................ 135
Fuel Shutoff....................................................187
Fuses................................................................200
Fuse Specification Chart..........................200 Luggage Compartment Fuse Panel...........205
Passenger Compartment Fuse
Panel................................................................. 203
Power Distribution Box................................... 200
Pre-Fuse Box...................................................... 200
G
Garage Door Opener See: Universal Garage Door Opener............116
Gauges................................................................81 Left Information Display..................................... 81
Right Information Display................................. 83
General Information on Radio Frequencies...................................................43
Intelligent Access................................................. 43
General Maintenance Information
.......426
Multi-point Inspection..................................... 429
Owner Checks and Services.......................... 428
Protecting Your Investment........................... 426
Why Maintain Your Vehicle?......................... 426
Why Maintain Your Vehicle at Your Dealership?..................................................... 426
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
................................................77
Opening the Windows........................................ 77
H
Handbrake See: Parking Brake............................................. 156
Hazard Warning Flashers...........................187
Headlamp Exit Delay.....................................72
Head Restraints
............................................109
Adjusting the Head Restraint.......................... 110
Heated Seats...................................................114 Heated Windows and Mirrors..................107
Heated Exterior Mirrors..................................... 107
Heated Rear Window........................................ 107
Heating See: Climate Control......................................... 104
HEV See: Hybrid Electric Vehicle............................ 128
High Voltage Battery Cut-Off Switch
............................................................150
High Voltage Battery...................................145 General Information.......................................... 145
Hill Start Assist..............................................156 Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate
..........................................................106
Cooling the Interior Quickly............................. 107
General Hints....................................................... 106
Heating the Interior Quickly............................ 106
Recommended Settings for Cooling ..........107
Recommended Settings for Heating..........107
Side Window Defogging in Cold Weather............................................................. 107
Hints on Driving With Anti-Lock Brakes............................................................156
Hood Lock See: Opening and Closing the Hood..........209
Hybrid Electric Vehicle
................................128
Hybrid Vehicle Operation (C-MAX Hybrid
and C-MAX Energi)....................................... 129
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 128
I
Ignition Switch
...............................................123
In California (U.S. Only).............................195
Information Display Control
......................66
Multimedia Controls........................................... 66
Information Displays
....................................88
General Information........................................... 88
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index

Information....................................................379
911 Assist............................................................... 385
Alerts...................................................................... 385
Calendar............................................................... 385
Sirius Travel Link................................................ 383
SYNC Services (If Equipped, United States Only)................................................................. 380
Vehicle Health Report (If Equipped, United States Only).................................................... 387
Where Am I?....................................................... 388
Information Messages..................................97 AdvanceTrac®....................................................... 97
Alarm........................................................................\
. 97
Battery and Charging System (High Voltage).............................................................. 98
Doors........................................................................\
98
Fuel........................................................................\
.... 99
Hill Start Assist..................................................... 99
Keys and Intelligent Access............................. 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Park Aid.................................................................. 102
Park Brake............................................................. 102
Power Steering.................................................... 102
Remote Start........................................................ 102
Tire Pressure Monitoring System.................103
Transmission........................................................ 103
Installing Child Seats.....................................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 18
Using Tether Straps............................................. 20
Instrument Cluster.........................................81
Instrument Lighting Dimmer.......................71 Vehicles With Front Fog Lamps....................... 71
Vehicles Without Front Fog Lamps...............72
Interior Lamps
..................................................73
Front Interior Lamp.............................................. 73
Front Interior Lamp - With Panorama Roof....................................................................... 74
Rear Interior Lamp................................................ 74
Interior Mirror
....................................................79
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7 J
Jump Starting the Vehicle.........................188
Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................123 Ignition Modes..................................................... 124
Keys and Remote Controls.........................43
L
Lighting Control..............................................70 Headlamp Flasher............................................... 70
High Beams............................................................ 70
Lighting..............................................................70
Load Carrying
..................................................173
Load Limit........................................................174
Vehicle Loading.................................................... 174
Locking and Unlocking
.................................54
Activating Intelligent Access ........................... 55
Autolock.................................................................. 56
Battery Saver.......................................................... 57
Illuminated Entry................................................... 57
Illuminated Exit...................................................... 57
Mechanical Key..................................................... 55
Opening a Rear Door from Inside................... 55
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Locks...................................................................54
Luggage Covers..............................................173 Removing the Shade......................................... 173
M
Maintenance.................................................209 General Information......................................... 209
Manual Liftgate..............................................58 Closing the Liftgate............................................. 58
Opening the Liftgate........................................... 58
447
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index