2015 FORD C MAX HYBRID maintenance
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Center Console..............................................122
Changing a Bulb...........................................223 Lamp Assembly Condensation.................... 223
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 225
Replacing Headlamp Bulbs........................... 224
Replacing License Plate Lamp Bulb...........228
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 227
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 226
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 228
Changing a Fuse..........................................208 Fuses...................................................................... 208
Changing the 12V Battery..........................219
Changing the Engine Air Filter................230 Identifying Air Filter Element
Components.................................................. 230
Installing the Engine Air Filter Element............................................................. 231
Removing the Engine Air Filter Element............................................................. 231
Changing the Wiper Blades.....................220 Changing the Front Wiper Blades.................221
Changing the Rear Window Wiper
Blade................................................................... 221
Setting the Front Wipers in the Service Position.............................................................. 221
Charging the High Voltage Battery.........147 Charge Port........................................................... 148
Charging................................................................. 148
Charging Equipment.......................................... 147
Disconnecting the Charging Coupler..........150
Locking the Charging Coupler....................... 149
Waiting to Charge............................................... 149
Checking MyKey System Status...............52
Checking the Wiper Blades.....................220
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................236
Cleaning Products.......................................233 Cleaning the Alloy Wheels........................237
Cleaning the Engine....................................234
Cleaning the Exterior..................................233
Exterior Chrome Parts...................................... 233
Exterior Plastic Parts........................................ 234
Stripes or Graphics............................................ 234
Underbody........................................................... 234
Cleaning the Instrument Panel and Instrument Cluster Lens.........................235
Cleaning the Interior
...................................235
Cleaning the Windows and Wiper Blades...........................................................235
Clearing All MyKeys.......................................50
Climate............................................................388 Climate Control Voice Commands............390
Climate Control............................................104
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control..................................................65 Principle of Operation....................................... 170
Cruise control See: Using Cruise Control................................ 170
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72 Type 1 - Conventional
(Non-Configurable)........................................ 72
Type 2 - Configurable.......................................... 72
Digital Radio
...................................................281
HD Radio Reception and Station
Troubleshooting............................................ 282
Direction Indicators
........................................73
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Page 448 of 455
Driver and Passenger Airbags....................35
Children and Airbags........................................... 35
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driver Knee Airbag.........................................39
Driving Aids......................................................172
Driving Hints...................................................183
Driving Through Water...............................184
DRL See: Daytime Running Lamps.......................... 72
E
Economical Driving
......................................183
Electric Vehicle Information....................369 Power...................................................................... 376
Settings (Energi Only)..................................... 370
Emission Control System
..........................142
On-Board Diagnostics (OBD-II).................... 143
Readiness for Inspection and Maintenance (I/M) Testing................................................... 144
End User License Agreement.................409 SYNC End User License Agreement
(EULA)............................................................. 409
Engine Block Heater....................................126 Using the Engine Block Heater....................... 127
Engine Coolant Check
.................................214
Adding Coolant.................................................... 215
Adding Engine Coolant..................................... 216
Adding Inverter System Controller Coolant.............................................................. 216
Checking the Engine Coolant......................... 214
Checking the Inverter System Controller Coolant.............................................................. 215
Engine Coolant and Inverter System Controller Coolant......................................... 214
Recycled Engine Coolant................................. 216
Severe Climates.................................................. 216
What You Should Know About Fail-Safe Cooling............................................................... 217
Engine Immobilizer See: Passive Anti-Theft System..................... 62
Engine Oil Check...........................................213 Adding Engine Oil................................................ 213
Low Engine Use................................................... 214
Engine Oil Dipstick........................................213
Engine Specifications................................266 Entertainment..............................................345
A/V Inputs............................................................ 362
AM/FM Radio....................................................... 347
Bluetooth Audio................................................. 362
Browsing Device Content............................... 346
CD........................................................................\
..... 357
SD Card Slot and USB Port........................... 358
SIRIUS® Satellite Radio (If Activated)........................................................ 352
Supported Media Players, Formats and Metadata Information................................. 361
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................424 SERVICE PLANS (CANADA ONLY)............425
SERVICE PLANS (U.S. Only)......................... 424
Exterior Mirrors
.................................................77
Fold-Away Exterior Mirrors............................... 78
Heated Exterior Mirrors...................................... 78
Integrated Blind Spot Mirrors........................... 78
Power Exterior Mirrors......................................... 77
Signal Indicator Mirrors...................................... 78
F
Fastening the Safety Belts..........................27 Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Using Safety Belts During Pregnancy...........27
Flat Tire Inflation See: Temporary Mobility Kit.......................... 240
Floor Mats
.......................................................185
Fog Lamps - Front See: Front Fog Lamps......................................... 73
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps.............................................73
Front Passenger Sensing System............36
Fuel and Refueling
.......................................134
Fuel Consumption.........................................141
Calculating Fuel Economy.............................. 142
Filling the Tank..................................................... 142
Fuel Filter.........................................................218
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index
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Fuel Quality.....................................................135
Choosing the Right Fuel................................... 135
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 135
Octane Recommendations............................ 135
Fuel Shutoff....................................................187
Fuses................................................................200
Fuse Specification Chart..........................200 Luggage Compartment Fuse Panel...........205
Passenger Compartment Fuse
Panel................................................................. 203
Power Distribution Box................................... 200
Pre-Fuse Box...................................................... 200
G
Garage Door Opener See: Universal Garage Door Opener............116
Gauges................................................................81 Left Information Display..................................... 81
Right Information Display................................. 83
General Information on Radio Frequencies...................................................43
Intelligent Access................................................. 43
General Maintenance Information
.......426
Multi-point Inspection..................................... 429
Owner Checks and Services.......................... 428
Protecting Your Investment........................... 426
Why Maintain Your Vehicle?......................... 426
Why Maintain Your Vehicle at Your Dealership?..................................................... 426
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
................................................77
Opening the Windows........................................ 77
H
Handbrake See: Parking Brake............................................. 156
Hazard Warning Flashers...........................187
Headlamp Exit Delay.....................................72
Head Restraints
............................................109
Adjusting the Head Restraint.......................... 110
Heated Seats...................................................114 Heated Windows and Mirrors..................107
Heated Exterior Mirrors..................................... 107
Heated Rear Window........................................ 107
Heating See: Climate Control......................................... 104
HEV See: Hybrid Electric Vehicle............................ 128
High Voltage Battery Cut-Off Switch
............................................................150
High Voltage Battery...................................145 General Information.......................................... 145
Hill Start Assist..............................................156 Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate
..........................................................106
Cooling the Interior Quickly............................. 107
General Hints....................................................... 106
Heating the Interior Quickly............................ 106
Recommended Settings for Cooling ..........107
Recommended Settings for Heating..........107
Side Window Defogging in Cold Weather............................................................. 107
Hints on Driving With Anti-Lock Brakes............................................................156
Hood Lock See: Opening and Closing the Hood..........209
Hybrid Electric Vehicle
................................128
Hybrid Vehicle Operation (C-MAX Hybrid
and C-MAX Energi)....................................... 129
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 128
I
Ignition Switch
...............................................123
In California (U.S. Only).............................195
Information Display Control
......................66
Multimedia Controls........................................... 66
Information Displays
....................................88
General Information........................................... 88
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Information....................................................379
911 Assist............................................................... 385
Alerts...................................................................... 385
Calendar............................................................... 385
Sirius Travel Link................................................ 383
SYNC Services (If Equipped, United States Only)................................................................. 380
Vehicle Health Report (If Equipped, United States Only).................................................... 387
Where Am I?....................................................... 388
Information Messages..................................97 AdvanceTrac®....................................................... 97
Alarm........................................................................\
. 97
Battery and Charging System (High Voltage).............................................................. 98
Doors........................................................................\
98
Fuel........................................................................\
.... 99
Hill Start Assist..................................................... 99
Keys and Intelligent Access............................. 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Park Aid.................................................................. 102
Park Brake............................................................. 102
Power Steering.................................................... 102
Remote Start........................................................ 102
Tire Pressure Monitoring System.................103
Transmission........................................................ 103
Installing Child Seats.....................................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 18
Using Tether Straps............................................. 20
Instrument Cluster.........................................81
Instrument Lighting Dimmer.......................71 Vehicles With Front Fog Lamps....................... 71
Vehicles Without Front Fog Lamps...............72
Interior Lamps
..................................................73
Front Interior Lamp.............................................. 73
Front Interior Lamp - With Panorama Roof....................................................................... 74
Rear Interior Lamp................................................ 74
Interior Mirror
....................................................79
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7 J
Jump Starting the Vehicle.........................188
Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................123 Ignition Modes..................................................... 124
Keys and Remote Controls.........................43
L
Lighting Control..............................................70 Headlamp Flasher............................................... 70
High Beams............................................................ 70
Lighting..............................................................70
Load Carrying
..................................................173
Load Limit........................................................174
Vehicle Loading.................................................... 174
Locking and Unlocking
.................................54
Activating Intelligent Access ........................... 55
Autolock.................................................................. 56
Battery Saver.......................................................... 57
Illuminated Entry................................................... 57
Illuminated Exit...................................................... 57
Mechanical Key..................................................... 55
Opening a Rear Door from Inside................... 55
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Locks...................................................................54
Luggage Covers..............................................173 Removing the Shade......................................... 173
M
Maintenance.................................................209 General Information......................................... 209
Manual Liftgate..............................................58 Closing the Liftgate............................................. 58
Opening the Liftgate........................................... 58
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Manual Seats...................................................111
Adjusting the Height of the Driver's
Seat...................................................................... 112
Lumbar Adjustment (If Equipped)...............112
Moving the Seat Backward and Forward............................................................... 111
Recline Adjustment............................................. 112
Media Hub......................................................287
Message Center See: Information Displays................................ 88
Mirrors See: Heated Windows and Mirrors...............107
See: Windows and Mirrors................................ 76
Mobile Communications Equipment
.......12
Motorcraft Parts...........................................267
MyFord Touch ™............................................327
General Information.......................................... 327
MyFord Touch ™ Troubleshooting.........401
MyKey Troubleshooting
...............................53
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Navigation......................................................392 cityseekr................................................................ 394
Map Mode............................................................ 396
Navigation Map Updates............................... 399
Navigation Voice Commands....................... 399
Point of Interest (POI) Categories..............393
Quick-touch Buttons....................................... 398
Setting a Destination....................................... 392
Setting Your Navigation Preferences.........395
Normal Scheduled Maintenance
..........430
Intelligent Oil-Life Monitor® (C-MAX Energi
Plug-in Hybrid Only).................................... 430
Normal Maintenance Intervals...................... 431
O
Oil Check See: Engine Oil Check....................................... 213
Opening and Closing the Hood
.............209
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........198
Overhead Console
........................................122 P
Parking Aid.......................................................161
Front Sensing System....................................... 162
Rear Sensing System......................................... 161
Parking Aids
.....................................................161
Parking Brake.................................................156
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate.........................................................11
Personal Safety System ™
..........................33
How Does the Personal Safety System
Work?................................................................... 33
Phone...............................................................364 Making Calls........................................................ 365
Pairing Subsequent Phones.......................... 365
Pairing Your Phone for the First Time................................................................... 365
Phone Menu Options....................................... 366
Phone Settings................................................... 367
Phone Voice Commands............................... 368
Receiving Calls................................................... 366
Text Messaging.................................................. 366
Post-Crash Alert System
...........................193
Power Door Locks See: Locking and Unlocking............................. 54
Power Liftgate.................................................59 Obstacle Detection.............................................. 61
Opening and Closing the Liftgate.................. 59
Setting the Liftgate Open Height.................... 61
Power Seats
.....................................................112
Power Lumbar....................................................... 113
Power Steering Fluid Check......................218
Power Windows..............................................76 Accessory Delay..................................................... 77
Bounce-Back.......................................................... 76
One-Touch Down................................................. 76
One-Touch Up....................................................... 76
Window Lock.......................................................... 76
R
Rear Seat Armrest.........................................115
Rear Seats........................................................114 Folding the Seatback (If Equipped).............114
Unfolding the Seatback.................................... 114
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Rear Under Floor Storage..........................173
Rear View Camera........................................167
Using the Rear View Camera System.........167
Rear View Camera See: Rear View Camera.................................... 167
Rear Window Wiper and Washers..........68 Rear Window Washer......................................... 69
Rear Window Wiper............................................ 68
Refueling..........................................................137 Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles)................................. 138
Easy Fuel ™ Capless System (Energi
Vehicles Only)................................................. 139
Remote Control..............................................43 Car Finder................................................................ 47
Integrated Keyhead Transmitters .................43
Intelligent Access Key........................................ 44
Remote Start (If Equipped)............................. 47
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 47
Remote Start
.................................................108
Automatic Settings........................................... 108
Removing a Headlamp..............................223
Repairing Minor Paint Damage
...............237
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)..............................................................198
Roadside Assistance..................................186 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 186
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 186
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 186
Vehicles Sold in the United States: Using Roadside Assistance.................................... 186
Roadside Emergencies
..............................186
Running-In See: Breaking-In.................................................. 183Running Out of Fuel
....................................136
Refilling With a Portable Fuel
Container.......................................................... 136
S
Safety Belt Height Adjustment.................29
Safety Belt Minder.........................................30 Belt-Minder™........................................................ 30
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy ™
............................................40
Safety Precautions.......................................134
Satellite Radio..............................................283 Satellite Radio Electronic Serial Number
(ESN)................................................................ 284
Satellite Radio Reception Factors..............284
SIRIUS® Satellite Radio Service.................284
Troubleshooting................................................. 285
Scheduled Maintenance Record...........436
Scheduled Maintenance
..........................426
Seats.................................................................109
Security..............................................................62
Settings...........................................................335 Clock....................................................................... 336
Display................................................................... 336
Settings................................................................. 338
Sound..................................................................... 337
Vehicle.................................................................... 337
Side Airbags
.....................................................38
Sitting in the Correct Position.................109
Snow Chains See: Using Snow Chains................................. 260
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance...............................................433
Exceptions............................................................ 435
Speed Control See: Cruise Control............................................. 170
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index