B.Modifications That WILL Void Your Warranties
These actions will void your warranties:
•disconnecting, tampering with, or altering the odom-
eter will void your warranties, unless your repairing
technician follows the legal requirements for repairing
or replacing odometers; or
• attaching any device that disconnects the odometer
will also void your warranties.
3.2 Environmental Factors Not Covered
Your warranties don’t cover damage caused by environ-
mental factors such as airborne fallout, bird droppings,
insect damage, chemicals, tree sap, salt, ocean spray,
acid rain, and road hazards. Nor do your warranties
cover damage caused by hailstorms, windstorms, torna-
does, sandstorms, lightning, floods, and earthquakes. Your warranties do not cover conditions resulting
from anything impacting the FIAT 500e. This includes
cracks and chips in glass, scratches and chips in painted
surfaces, or damage from collision.
3.3 Maintenance Costs Not Covered
Your warranties don’t cover the costs of repairing
damage caused by poor or improper maintenance. Nor
do they cover damage caused by the use of incompatible
lithium-ion battery charging devices or by the use of oils,
lubricants, cleaners or fluids other than those recom-
mended in your Owner’s Manual.
WHAT’S NOT COVERED
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3.6 HV Lithium-Ion Battery Exclusions
Your warranties don’t cover the costs of repairing
damage or conditions caused by any of the following:
•physically damaging the lithium-ion battery or inten-
tionally attempting to reduce the life of the lithium-
ion battery;
• leaving your FIAT 500e for over 30 days where the
lithium-ion battery reaches a zero or near zero state of
charge;
• neglecting to follow correct charging procedures as
recommended in your Owner’s Manual;
• use of incompatible charging devices as recom-
mended in your Owner’s Manual;
• opening the lithium-ion battery enclosure or having it
serviced by someone other than an authorized FIAT
repair facility FIAT 500e certified technician; •
exposing the lithium-ion battery to contact with a
direct flame; and
• exposing your FIAT 500e to ambient temperatures
above 140F (60C) for over 24 hours.
3.7 Other Exclusions
Your warranties don’t cover the costs of repairing
damage or conditions caused by any of the following:
• fire or accident;
• abuse or negligence;
• misuse — for example, driving over curbs, overload-
ing or using your FIAT 500e as a power source;
• use of used parts, even if they were originally sup-
plied by Chrysler (however, authorized Chrysler /
MOPAR remanufactured parts are covered);
• windshield or rear window damage from external
objects;
WHAT’S NOT COVERED
14
C. Covered Services:
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a service provider to use your FIAT 500e’s Tire Service
Kit to seal small punctures up to 1/4 in the tire tread or
your vehicle’s temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not a
permanent flat tire repair.
Lockout Service
Whether the keys are locked in your FIAT 500e or frozen locks are keeping you from getting on your way, help is
just a phone call away at 1-888-242-6342. This service is
limited to providing access to the vehicle’s seating area.
It does not cover the cost of replacement keys. Towing Service
Our towing service gives you peace of mind and confi-
dence. If your FIAT 500e becomes disabled as a result
of a mechanical breakdown, Roadside Assistance will
dispatch towing service to transport your vehicle to the
closest authorized FIAT repair facility in the manner
described in your Owner’s Manual.
Out of Charge Assistance
No time is a good time for a dead battery, but with Roadside Assistance, you don’t have to worry about
being stranded. We will dispatch a service provider to
provide you with towing to your residence or the nearest
charging station, day or night in the manner described in
your Owner’s Manual. (A maximum of 12 times during
the Roadside Assistance service for 4 years, regardless of
mileage, calculated from the start date of the Basic
Limited Warranty, as set forth in Section 2.1.E.)
HOW TO GET WARRANTY SERVICE
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