Uconnect® Access Registration (Uconnect® 8.4A/8.4AN, U.S. 48 Contiguous
States, Alaska And Hawaii)
To u n l o c k t h e f u l l p o t e n t i a l o f U c o n n e c t®Access in your vehicle, you first need to register
with Uconnect®Access.
1. From the parked vehicle with the radio touchscreen powered on, select the “Apps”
button located near the bottom right-hand corner of the radio touchscreen.
NOTE:
Should you require assistance anytime during the registration process, simply call
Uconnect®Care at 1-855-792-4241.
2. Press “Start” on the reminder screen or select “Uconnect Registration” under the “All
Apps” or “Favorites Apps” tab on the Apps list.
3. The Uconnect®Access Registration App will open and display step-by-step instruc-
tions to start your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was
accepted. In a few minutes, you will receive an email which will allow you to register
your vehicle for Uconnect®Access. You should open this email and begin your
Uconnect®Access registration within 72 hours.
6. Check for an email from Uconnect®Access that contains your personalized registra-
tion link. If you don't see it, check your spam or junk mail folder. Open the email and
click on the link to continue registering.
NOTE:
For security reasons, this link is valid for 72 hours from the time you’ve submitted your
email address into the radio touchscreen. If the link has expired, simply re-enter your
email address into the Uconnect®Registration App on the radio touchscreen to receive
another link. The secured registration link will take you through the Uconnect®Access
registration process step by step.
7. To unlock the full potential of Uconnect®Access in your vehicle, you will need to create
or validate an existing Mopar Owner Connect account previously (Owner Center).
Uconnect®along with Mopar Owner Connect have joined forces to create one
destination to manage all of your vehicle needs, from managing your Uconnect®
Access account, to tracking service history and finding recommended accessories for
your vehicle. If you already have a Mopar Owner Connect account, log in to the website
with your existing username/email and password. For assistance with this web based
registration process, call Uconnect®Care at 1-855-792-4241.
8. Once you are logged in to your Mopar Owner Connect account, you will create a
personal Uconnect®Security PIN. The Uconnect®Security PIN will be required to
authenticate you when accessing your account via Uconnect®Care or performing any
remote services such as Remote Door Lock/Unlock, Remote Horn & Lights or Starting
and Stopping the engine.
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9. If your vehicle qualifies for a trial package it will be presented. Simply agree to the
Uconnect®Te r m s o f S e r v i c e ( c h e c k b o x ) a n d t h e n s e l e c t t h e “ S t a r t S e r v i c e ” b u t t o n .
At this point your vehicle is registered with Uconnect®Access. Continue to set up Via
Mobile. Apps will be downloaded the next time you start your vehicle. If the Apps have not
appeared after 24 hours, please contact Uconnect®Care.
Download The Uconnect® Access App
The Uconnect®Access smartphone app allows you to remotely lock or unlock your doors,
start your engine (if equipped) and activate your horn and lights from virtually anywhere.
The smartphone app also features Via Mobile (if equipped) which uses your smartphone’s
data plan to access your personal Pandora®,iHeartRadio,SlackerRadioandAha™by
HARMAN accounts and control them using your vehicle touchscreen.
The Uconnect®Access app is only compatible with select iPhone®and Android smart-
phones. Visit UconnectPhone.com or call 1-877-855-8400 to confirm that your smart-
phone is compatible with Uconnect®.Onceyou’veconfirmedyoursmartphoneis
compatible, Android and iPhone®users should visit their respective app store and search
for “Uconnect Access” to download the app.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each App so
that they can work in your vehicle. Complete your Via Mobile Profile online during
registration of your Uconnect®Access system. Access this page by logging into your
Mopar Owner Connect account (moparownerconnect.com), going to Edit Profile, then Via
Mobile Profile.
If you already have an account with these Apps, scroll down and press the “Link” button
to enter your information. If you do not have an account, you can create a new one.
Aha™ by HARMAN (www.aharadio.com)
•EnteryouremailaddressandpasswordforAha™,orcreateanewAha™account.
•YoucanlinkyourFacebook,TwitterorSlackeraccountsontheAha™website.
iHeartRadio (www.iHeartRadio.com)
•EnteryouremailaddressandpasswordforiHeartRadio,orcreateanewiHeartRadio
account.
•Select“Activate”tocontinue,
•Select“Close”tocompleteactivation.
Pandora® (www.pandora.com)
•EnteryourPandora®username/email address and password, then click “Save.”
•CreateanewPandora®account.
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Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect®Access
Account information from the vehicle. You can do this using the radio touchscreen in the
vehicle or on the Mopar Owner Connect website (moparownerconnect.com). Removing
your account information cancels your subscription and makes your vehicle factory-ready
for a new owner/subscriber.
1. From your vehicle’s radio touchscreen, select “Uconnect®Store” from the Apps Menu.
2. Select “My Apps,” then “Settings.” Press “Remove Uconnect®Account.”
3. Enter your Uconnect®Security PIN, and select “Continue.”
For additional information on Uconnect®:
•U.S.residents-visitDriveUconnect.comorcall1-877-855-8400.
•CanadianResidents-visitDriveUconnect.caorcall,1-800-465-2001(English)or
1-800-387-9983 (French).
Built-In Features (Uconnect® 8.4A/8.4AN)
CAUTION!
•Ignoringtherearviewmirrorlightcouldmeanyoumaynothave9-1-1Callservice
if needed. If the rearview mirror light is illuminated, have an authorized dealer
service the 9-1-1 Call system immediately.
•TheOccupantRestraintController(ORC)turnsontheAirBagWarningLightonthe
instrument panel if a malfunction is detected in any part of the air bag system. If the
Air Bag Warning Light is illuminated, the air bag system may not be working
properly and the 9-1-1 system may not be able to send a signal to a 9-1-1 operator.
If the Air Bag Warning Light is illuminated, have an authorized dealer service your
vehicle immediately.
•Ifanyoneinthevehiclecouldbeindanger(e.g.,fireorsmokeisvisible,dangerous
road conditions or location), do not wait for voice contact from a 9-1-1 operator. All
occupants should exit the vehicle immediately and move to a safe location.
•Donotaddanyaftermarketelectricalequipmenttothevehicle’selectricalsystem.
This may prevent your vehicle from sending a signal to initiate an emergency call.
To a v o i d i n t e r f e r e n c e t h a t c a n c a u s e t h e 9 - 1 - 1 C a l l s y s t e m t o f a i l , n e v e r a d d
aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY REASON (INCLUDING DURING OR
AFTER AN ACCIDENT), THE UCONNECT®FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
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1.Assist Call—TherearviewmirrorcontainsanASSISTpushbuttonwhich(once
registered) automatically connects the vehicle occupants to one of these predefined
destinations for immediate support:
•Roadside Assistance Call—If you get
aflattire,orneedatow,you’llbe
connected to someone who can help
anytime. Additional fees may apply.
Additional information in this section.
•Uconnect® Access Care—Invehicle
support for Uconnect®Access Sys-
tem, Apps and Features.
•Vehicle Care—Totalsupportforyour
FCA US LLC vehicle.
2.Emergency 9-1-1 Call (If Equipped)—
The rearview mirror contains a 9-1-1
button that, when pressed, may place a
call from your vehicle to a local 9-1-1
operator to request help from local po-
lice, fire or ambulance personnel. If this button is accidentally pushed, you will have
10 seconds to stop the call. To cancel, push the 9-1-1 Call button again or press the
“cancel” button shown on the touchscreen. After 10 seconds has passed, the 9-1-1
call will be placed and only the 9-1-1 operator can cancel it. The LED light on the
rearview mirror will turn green once a connection to a 9-1-1 operator has been made.
The green LED light will turn off once the 9-1-1 call is terminated. Have an authorized
dealer service the vehicle if the rearview mirror light is continuously red. On equipped
vehicles, this feature requires a functioning electrical system and wireless coverage to
function properly.If a connection is made between a 9-1-1 operator and your vehicle,
you understand and agree that 9-1-1 operators may, like any other 9-1-1 call, record
conversations and sounds in and near your vehicle upon connection.
3.Roadside Assistance (If Equipped)—Ifyourvehicleisequippedwiththisfeatureand
within wireless range, you may be able to connect to Roadside Assistance by pushing
the “ASSIST” button on the rearview mirror. You will be presented with Assist Care
options. Make a selection by pressing the prompts displayed on the radio. If Roadside
Assistance is provided to your vehicle, you agree to be responsible for any additional
roadside assistance service costs that you may incur. To provide Uconnect®Services to
you, we may record and monitor your conversations with Roadside Assistance,
Uconnect®Care or Vehicle Care, whether such conversations are initiated through the
Uconnect®Services in your vehicle, or via a landline or mobile telephone, and may
share information obtained through such recording and monitoring in accordance with
regulatory requirements. You acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any such call recordings.
ASSIST/9-1-1 Buttons
1—ASSISTButton2—9-1-1Button
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4.Yelp®—Customershavetheabilitytosearchfornearbydestinationsorapointof
interest (POI) either by category or custom search by using keywords (for example,
“Italian restaurant”). Searching can be done by either voice or by using the touch-
screen keypad. Using the touchscreen, launch Yelp®by selecting the “Apps” icon,
press the “All Apps” tab, and then press “Yelp.” Using voice recognition, push the
Voice Command (VR) button on the steering wheel and say “Launch Yelp®.”
5.Security Alarm Notification—TheSecurityAlarmNotificationfeaturenotifiesyouvia
email or text (SMS) message when the vehicle’s factory-installed security alarm system
has been set-off. There are a number of reasons why your alarm may have been
triggered, one of which could be that your vehicle was stolen. If so, please see the
details of the Stolen Vehicle Assistance service below. When you register, Security
Alarm Notification is automatically set to send you an email at the mail address you
provide should the alarm go off. You may also opt to have a text message sent to your
mobile device.
6.Stolen Vehicle Assistance—Ifyourvehicleisstolen,contactlocallawenforcement
immediately to file a stolen vehicle report. Once this report has been filed, Uconnect®
care can help locate your vehicle. The Uconnect®Care agent will ask for the stolen
vehicle report number issued by local law enforcement. Then, using GPS technology
and the built-in wireless connection within your vehicle, the Uconnect®Care agent will
be able to locate the stolen vehicle and work with law enforcement to help recover it.
(Vehicle must be within the United States, have network coverage and must be
registered with Uconnect®Access with an active subscription that includes the
applicable feature).
7.WiFi Hotspot—WiFiHotspotison-demandWiFi3Gconnectivitythat'sbuilt-inand
ready to go whenever you are. Once your vehicle is registered for Uconnect®Access,
you can purchase a Wifi Hotspot subscription at the Uconnect®Store. After you've
made your purchase, turn on your signal and connect your passengers devices. It's
never been easier to bring your home or office with you.
NOTE:
Yo u r v e h i c l e m u s t h a v e a w o r k i n g e l e c t r i c a l s y s t e m f o r a n y o f t h e i n v e h i c l e U c o n n e c t®
features to operate.
Uconnect® Access Remote Features
If you own a compatible iPhone®or Android®powered device, the Uconnect®Access App
allows you to remotely lock or unlock your doors, start your engine or activate your horn and
lights from virtually anywhere (Vehicle must be within the United States and have network
coverage). You can download the App from Mopar Owner Connect or from the App Store
(iPhone) or Google Play store. Visit UconnectPhone.com to determine if your device is
compatible. For Uconnect®Phone customer support and to determine if your device is
compatible.
U.S. residents - visit UconnectPhone.com or call 1-877-855-8400
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Remote Start—Thisfeatureprovidestheabilitytostarttheengineonyourvehicle,
without the keys and from virtually any distance. You can send a request to your vehicle in
one of two ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
•After15minutesifyouhavenotenteredyourvehiclewiththekey,theenginewill
shut off automatically.
•Youcanalsosendacommandtoturn-offanenginethathasbeenremotestarted.
•Thisremotefunctionrequiresyourvehicletobeequippedwithafactory-installed
Remote Start system. To utilize this feature after the Uconnect®Access App is
downloaded, login with your user name and password.
NOTE:
Yo u r f o u r d i g i t U c o n n e c t®Security PIN is required to confirm the request.
•You can set-up notifications for your account to receive an email or text (SMS)
message every time a command is sent. Login to Mopar Owner Connect
(moparownerconnect.com) and click on Edit Profile to manage Uconnect®
Notifications.
Remote Door Lock/Unlock—Thisfeatureprovidestheabilitytolockorunlockthedooron
your vehicle, without the keys and from virtually any distance. You can send a request to
your vehicle in one of three ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect®Care on the phone.
To u s e t h i s f e a t u r e a f t e r t h e U c o n n e c t®Access App is downloaded, login using your user
name and password. You will need your four digit Uconnect®Security PIN to confirm the
request. Press the “closed lock” icon on your Uconnect®Access App to lock the doors,
and press the “open Lock” icon to unlock the driver’s door.
Yo u c a n s e t - u p n o t i f i c a t i o n s f o r y o u r a c c o u n t t o r e c e i v e a n e m a i l o r t e x t ( S M S ) m e s s a g e
every time a command is sent. Login to Mopar Owner Connect (moparownerconnect.com)
and click on Edit Profile to manage Uconnect®Notifications.
Remote Horn And Lights—It’seasytolocateavehicleinadark,crowdedornoisyparking
area by activating the horn and lights. It may also help if you need to draw attention to your
vehicle for any reason. You can send a request to your vehicle in one of three ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect®Care on the phone.
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Media
Uconnect®offers connections via USB, SD, Bluetooth®and auxiliary ports (If Equipped).
Voice operation is only available for connected USB and iPod®devices. (Remote CD
player optional and not available on all vehicles.)
Push the VR button.Afterthebeep,sayoneofthefollowingcommandsand
follow the prompts to switch your media source or choose an artist.
•Change sourceto Bluetooth®
•Change sourceto iPod®
•Change sourceto USB
•Play artistBeethoven;Play albumGreatest Hits;Play songMoonlight Sonata;Play
genreClassical
TIP:Press the Browse button on the touchscreen to see all of the music on your iPod®or
USB device. Your Voice Command must matchexactlyhow the artist, album, song and
genre information is displayed.
Uconnect® 5.0 Media
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Media
Uconnect®offers connections via USB, SD, Bluetooth®and auxiliary ports (If Equipped).
Voice operation is only available for connected USB and iPod®devices. (Remote CD
player optional and not available on all vehicles.)
Push the VR button.Afterthebeep,sayoneofthefollowingcommandsand
follow the prompts to switch your media source or choose an artist.
•Change sourceto Bluetooth®
•Change sourceto iPod®
•Change sourceto USB
•Play artistBeethoven;Play albumGreatest Hits;Play songMoonlight Sonata;Play
genreClassical
TIP:Press the Browse button on the touchscreen to see all of the music on your iPod®or
USB device. Your Voice Command must matchexactlyhow the artist, album, song and
genre information is displayed.
Uconnect® 8.4A/8.4AN Media
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