330
C5_en_Chap11c_RD45_ed01_2014
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
I am unable to access my
voicemail. Few telephones or service providers allow the use of this function.
The CD player sound is
poor. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
The stored stations do
not function (no sound,
87.5 Mhz is displayed...). An incorrect waveband is selected.
Press the
band
a
ST button to return to the
waveband (AM, FM1, FM2, FMAST) on which the
stations are stored.
The traffic announcement
(TA) is displayed. I do
not receive any traffic
information. The radio station is not part of the regional traffic information network.
Tune to a radio station which broadcasts traffic
information.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through an automatic car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
331
C5_en_Chap11c_RD45_ed01_2014
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Sound cut-outs of 1 to
2
seconds in radio mode. During this brief sound cut-out, the RDS searches for another frequency
giving better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
With the engine off,
the audio equipment
switches off after a few
minutes of use. When the engine is switched off, the audio equipment operating time
depends on the battery charge.
The switch-off is normal: the audio equipment switches to economy mode
and switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio equipment switches to an automatic thermal protection
mode leading to a reduction of the volume or stopping of the playing of
the CD. Switch the audio system off for a few minutes to
allow the system to cool.
