2015 Citroen C4 CACTUS Service

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C4-cactus_en_Chap09_info-pratiques_ed02-2014
adblue® additive and SCR system
f
or
 
BlueHDi   Diesel   engines
To assure respect for the environment and c
onformity   with   the   new   Euro   6   emissions  
s

tandard,   without   adversely   affecting   the  
p

er formance   or   fuel   consumption   of   Diesel  
e

ngines,   CITROËN   has   taken   the   decision   to  
e

quip   its   vehicles   with   an   effective   system   that  
a

ssociates   SCR   (Selective   Catalytic   Reduction)  
w

ith   a   particle   filter   (FAP)   for   the   treatment   of  
e

xhaust   gases.
Presentation of the SCR system
Using an additive called AdBlue® containing urea, a
 
catalytic
 
converter
 
turns
 
up
 
to
 
85%   of   nitrous o

xides
 
(NOx)
 
into
 
nitrogen
 
and
 
water,   which   are
 h

armless
 
to
 
health
 
and
 
the
 
environment.
on
ce the a
dbl
ue
® tank is empty, a s
ystem
 
required
  by   regulations  
p

revents
 
starting
 
of   the   engine.
If the SCR is faulty, the level of
emissions
 
from
 
your   vehicle   will   no  
l

onger
 
meet
 
the
 
Euro   6   standard:   you  
v

ehicle
 
becomes
 
polluting.
In
 
the
 
event
 
of
 
a
 
confirmed   fault  
w

ith
 
the
 
SCR
 
system,   you   must   go  
t

o
 
a
 
CITROËN
 
dealer   or   a   qualified  
w

orkshop
 
as
 
soon   as   possible:   after  
a

 
running
 
distance   of   650   miles  
(

1 100
 
km),
 
a
 
system   will   be   triggered  
a

utomatically
 
to
 
prevent   engine   starting.
The
a
dblu
e® additive is held in a special
tank
 
located
  under   the   boot   at   the   rear   of  
t

he
 
vehicle.
 
It   has   a   capacity   of   17   litres:   this  
p

rovides
 
a
 
driving   range   of   about   12   500   miles  
(

20
 
000
 
km),
  after   which   an   alert   is   triggered  
w

arning
 
you
 
when   the   reserve   remaining   is  
e

nough
 
for
 
just   1   500   miles   (2   400   km).
During
 
each
  scheduled   service   of   your   vehicle  
b

y
 
a
 
CITROËN   dealer   or   a   qualified   workshop,  
t

he
a
d
blu

e
® additive tank is refilled in order to a
llow
 
normal   operation   of   the   SCR   system.
If
 
the
 
estimated   mileage   between   two   services  
i

s
 
greater
 
than   12   500   miles   (20   000   km),   we  
r

ecommend
  that   you   go   to   a   CITROËN   dealer  
o

r
 
a
 
qualified   workshop   to   have   the   necessary  
t

op-up
 
carried   out.
9
Practical information

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C4-cactus_en_Chap09_info-pratiques_ed02-2014
Remaining range between 350 and 1500 miles (600 and 2 400 km)Remaining range between 0 and 350 miles (0 and 600 km)Breakdown related to a lack of AdBlue® additive
To be able to start the engine, w
e   recommend   that   you   call   on  
a

  CITROËN   dealer   or   a   qualified  
w

orkshop   for   the   top-up   required.   If  
y

ou carry out the top-up yourself, it is
essential
  to   add   at   least   3.8   litres   of  
a
d
blu
e
® to the tank.
R
efer
 
to
  the   "Topping-up"   section.
When
 
switching
 
on
 
the
 
ignition,
 
the
 
U

REA warning
 
lamp
 
comes
 
on,
 
accompanied
 
b

y
 
an
 
audible
 
signal
 
and
 
the
 
display
 
of
 
a
 
m

essage
 
(e.g.:
 
"Top
 
up
 
emissions
 
additive:
 
S

tarting
 
prevented
 
in
 
900
 
miles")
 
indicating
 
t

he
 
remaining
 
range
 
expressed
 
in
 
miles
 
or
 
k

ilometres.
When
 
driving,
 
the
 
message
 
is
 
displayed
 
every
 
1

50
 
miles
 
(300
 
km)
 
until
 
the
 
additive
 
tank
 
has
 
be

en
 t

opped-up.
Go
 
to
 
a
 
CITROËN
 
dealer
 
or
 
a
 
qualified
 
w

orkshop
 
to
 
have
 
the
 
AdBlue
® tank topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
tank
 
yourself.
Refer
 
to
 
the
 
"Topping-up"
 
section. When
  switching   on   the   ignition,   the   SERVICE  
w

arning   lamp   comes   on   and   the   UREA  
w

arning   lamp   flashes,   accompanied   by   an  
a

udible   signal   and   the   display   of   a   message  
(

e.g. "Top up   emissions   additive:   Starting  
p

revented   in   350   miles")   indicating   the  
r

emaining   range   expressed   in   miles   or  
k

ilometres.
When   driving,   the   message   is   displayed   every  
3

0   seconds   until   the   additive   tank   has   been  
t

opped-up.
Go   to   a   CITROËN   dealer   or   a   qualified  w
orkshop   to   have   the   AdBlue® tank topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
tank
 
yourself.
Refer
 
to
 
the
 
"Topping-up"
 
section.
ot

her wise you will not be able to restart your
engine. When
  switching   on   the   ignition,   the   SERVICE  
w

arning   lamp   comes   on   and   the   UREA   warning  
l

amp   flashes,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message   "Top   up  
e

missions   additive:   Starting   prevented".
The a d
blu
e
® tank
 is  empty:  t he  s ystem  r equired  b
y
 
regulations   prevents   engine   starting.
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In the event of a fault with the the SCR emissions control system
In the event of the detection of a faultDuring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
A
 
system
 
that
 
prevents
 
engine
 
starting
 
i

s
 
activated
 
automatically
 
from
 
6

50 miles
 
(1
 
100
 
km)
 
after
 
confirmation
 
o

f
 
a
 
fault
 
with
 
the
 
SCR
 
emissions
 
c

ontrol
 
system.
 
Have
 
the
 
system
 
c

hecked
 
by
 
a
 
CITROËN
 
dealer
 
or
 
a
 
q

ualified
 
workshop
 
as
 
soon
 
as
 
possible.
If
  it   is   a   temporary   fault,   the   alert  
d

isappears   during   the   next   journey,  
a

fter   self-diagnosis   of   the   SCR   system.
The
  UREA,   SERVICE   and   diagnostic   warning  
l

amps   comes   on,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message  
"

Emissions
 f
ault".
The
  alert   is   triggered   when   driving   when   the  
f

ault   is   detected   for   the   first   time,   then   when  
s

witching   on   the   ignition   for   subsequent  
j

ourneys,   while   the   fault   persists. If
  a   fault   with   the   SCR   system   is   confirmed  
(

after   30   miles   (50   km)   covered   with   the  
p

ermanent   display   of   the   message   signalling  
a

  fault),   the   SERVICE   and   engine   diagnostic  
w

arning   lamps   come   on   and   the   UREA  
w

arning   lamp   flashes,   accompanied   by   an  
a

udible   signal   and   the   display   of   a   message  
(

e.g.:   "Emissions   fault:   Starting   prevented   in  
1

50 miles")   indicating   the   remaining   range  
e

xpress   in   miles   or   kilometres.
While
  driving,   the   message   is   displayed   every  
3

0   seconds   while   the   fault   with   the   SCR   system  
p

ersists.
The
  alert   is   repeated   when   switching   on   the  
ig

nition.
You
  should   go   to   a   CITROËN   dealer   or   a  
q

ualified   workshop   as   soon   as   possible.
ot

her wise, you will not be able to restart your
engine.
Practical information

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C4-cactus_en_Chap09_info-pratiques_ed02-2014
Starting prevented
To  be   able   to   start   the   engine,   you   must   call   on  
a

  CITROËN   dealer   or   a   qualified   workshop.
You
  have   exceeded   the   authorised  
d

riving   limit:   the   starting   prevention  
s

ystem   inhibits   engine   starting.Freezing of the AdBlue
® additive
The
a
d
blu

e
® additive freezes at
temperatures   below   around   -11°C.
The
 
SCR
 
system   includes   a   heater  
f

or the
a
dbl

ue
® tank, allowing you to c
ontinue
 
driving   in   very   cold   conditions.
Every time  the  ignition  is  switched  on,  the  SERVICE a
nd   engine   diagnostic   warning   lamps   come   on   and t

he   UREA   warning   lamp   flashes,   accompanied   by
 a

n   audible   signal   and   the   display   of   the   message
 "

Emissions   fault:   Starting   prevented".
9
Practical information

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C4-cactus_en_Chap09_info-pratiques_ed02-2014
Topping-up the AdBlue® additive
Precautions in useFilling the AdBlue® tank is an operation i
ncluded in every routine service on your
vehicle
 
by
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
Nevertheless,
 
given   the   capacity   of   the   tank,  
i

t
 
may
 
be
 
necessary   to   top-up   the   additive  
b

etween
 
services,
  more   particularly   if   an   alert  
(

warning
 
lamps
 
and   a   message)   signals   the  
r

equirement.
You
 
can
 
got
 
to
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
If
 
you
 
envisage
 
topping-up   yourself,   please  
r

ead
 
the
 
following
 
warnings   carefully.
ke

ep a d
blu
e
® out of the reach of
children,
 
in
 
its
  original   bottle.
ne

ver transfer a d
blu
e
® to another
container:
 
it
 
would
 
loose   its   purity. Never
  dilute   the   additive   with   water.
ne

ver pour the additive into the d
i
esel
fuel   tank.
Never   top-up   from   an   AdBlue®
dispenser
 
reserved
 
for
 
heavy
 
goods  
v

ehicles.
Use only
a
d
blu

e
® additive that meets t
he ISO 22241
 
standard.
The
 
supply
 
in
 
a
 
non-drip   bottle   simplifies  
t

oping-up.
 
You
 
can   obtain   1.89   litre   (half   a  
U

S gallon)
 
bottles   from   a   CITROËN dealer   or   a  
q

ualified
 w

orkshop.
The
a
dblu
e® additive is an urea-based
solution.
 
This   liquid   is   non-flammable,  
c

olourless
 
and   odourless   (kept   in   a   cool   area).
In
 
the
 
event
 
of   contact   with   the   skin,   wash  
t

he
 
affected
 
area   with   soap   and   water.   In   the  
e

vent
 
of
 
contact   with   the   eyes,   wash   (irrigate)  
t

he
 
eyes
 
with   large   amounts   of   water   or   with  
a

n
 
eye
 
wash
  solution   for   at   least   15   minutes.  
I

f
 
a
 
burning
 
sensation   or   irritation   persists,   get  
m

edical
 
attention.
If
 
swallowed,   immediately   wash   out   the   mouth  
w

ith
 
clean
 
water   and   then   drink   plenty   of   water.
In
 
certain
 
conditions   (high   ambient  
t

emperature,
  for   example),   the   risk   of   release  
o

f
 
ammonia
 
cannot   be   excluded:   do   not   inhale  
t

he
 
product.
 
Ammonia   vapour   has   en   irritant  
e

ffect
 
on
 
mucous   membranes   (eyes,   nose   and  
t

hroat).
Practical information

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C4-cactus_en_Chap09_info-pratiques_ed02-2014
To w i n g
General recommendations
Observe the legislation in force in your country.
E nsure   that   the   weight   of   the   towing   vehicle   is   higher   than   that   of   the   towed   vehicle.
The
  driver   must   remain   at   the   wheel   of   the   towed   vehicle   and   must   have   a   valid   driving   licence.
When
  towing   a   vehicle   with   all   four   wheels   on   the   ground,   always   use   an   approved   towing   arm;
 r

ope   and   straps   are   prohibited.
The
  towing   vehicle   must   move   off   gently.
When
  towing   a   vehicle   with   the   engine   off,   there   is   no   longer   any   power   assistance   for   braking
 o

r   steering.
In
  the   following   cases,   you   must   always   call   on   a   professional   recovery   service:
-
 
v
ehicle   broken   down   on   a   motor way   or   fast   road,
-
f

our-wheel drive vehicle,
-
 
w
hen   it   is   not   possible   to   put   the   gearbox   into   neutral,   unlock   the   steering,   or   release   the
 par

king
 b
rake,
-
 
t
owing   with   only   two   wheels   on   the   ground,
-
 
w
here   there   is   no   approved   towing   arm   available...
Procedure
 
for
 
having
 
your
 
vehicle
 
towed
 
or
 
for
 
towing
 
another   vehicle   using   a   removable   towing   eye.
The towing eye is stowed under the boot floor,
or
 
may
 
be
 
located
 
under
 
the
 
front
 
passenger
 sea
t, d
epending o
n v
ersion.
Practical information

215
C4-cactus_en_Chap10_verifications_ed02-2014
ToTaL & CITRoËn
Partners in performance and
protecting the environment
Innovation in the search for
performance
For over 40 year, the ToTaL Research and
Development   departments   have   developed   for  
C

ITROËN,   lubricants   to   match   the   latest   technical  
i

nnovations  
o
n  
C
ITROËN  
v
ehicles,  
b
oth  
f
or  
c
ompetition  
a

nd   for   everyday   motoring.
For you, this is an assurance that you will obtain of the
best
  per formance   for   your   engine.
Optimum protection for
your engine
By having your CITROËN vehicle serviced with ToTaL l ubricants, you are
contributing
  towards   improving   the   life  
a

nd   per formances   of   your   engine,   while  
a

lso   protecting   the   environment.
prefers
10
Checks

219
C4-cactus_en_Chap10_verifications_ed02-2014
Checking levels
Take care when working under the bonnet, as certain areas of the engine may be extremely hot (risk of burns) and the cooling fan could start at any   time   (even   with   the   ignition   off).
Engine oil level
The check is carried out either when the   ignition   is   switched   on   using   the  
o

il   level   indicator   in   the   instrument  
p

anel   for   vehicles   so   equipped,   or  
u

sing   the   dipstick.Checking using the dipstick
Refer to the "Petrol engine" or "Diesel engine" section   for   the   location   of   the   dipstick   in   the  
e

ngine   compartment   of   your   vehicle.
F
 
T
ake   the   dipstick   by   its   coloured   grip   and  
r

emove   it   completely.
F
 
W
ipe   the   end   of   the   dipstick   using   a   clean  
n

on-fluffy   cloth.
F
 
R
efit   the   dipstick   and   push   fully   down,   then  
p

ull   it   out   again   to   make   the   visual   check:  
t

he   correct   level   is   between   the   marks   A
and B .
Check
 
all
 
of
 
these
 
levels
 
regularly,
 
in
 
line
 
with
 
the
 
manufacturer's   service   schedule.   Top   them   up   if   necessary,   unless   other wise   indicated.
If
 
a
 
level
 
drops
 
significantly,
 
have
 
the
 
corresponding   system   checked   by   a   CITROËN   dealer   or   a   qualified   workshop.
If you find that the level is above the A   mark   or  
belo

w the B   mark,   do not star t the engine.
-

I
f the level is above the MAX
 
mark   (risk  
o

f   damage   to   the   engine),   contact   a  
C

ITROËN   dealer   or   a   qualified   workshop.
-

I
f the level is below the MIN
 
mark,   you  
m

ust   top   up   the   engine   oil.
A = M
aX
B

= MI
nT

o
 
ensure
 
that
 
the
 
reading
 
is
 
correct,
 
y

our
 
vehicle
 
must
 
be
 
parked
 
on
 
a
 
level
 
s

ur face
 
with
 
the
 
engine
 
having
 
been
 
off
 
f

or
 
more
 
than
 
30
 
minutes.
It
 
is
 
normal
 
to
 
top
 
up
 
the
 
oil
 
level
 
between
 
t

wo
 
services
 
(or
 
oil
 
changes).
 
CITROËN
 
r

ecommends
 
that
 
you
 
check
 
the
 
level,
 
and
 
top
 
u

p
 
if
 
necessary,
 
every
 
3
 
000
 
miles
 
(5
 
000
 
kms).
10
Checks