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i
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F Check that the charging warning
lamp in the instrument panel is on
fixed.
Fast charging stops automatically when
the battery is around 80 % charged.
It is possible to attain a level of 100
%
c
harged by restarting the procedure.
However, the time taken by this
additional charge will be relatively long,
as the charging rate is reduced. During the fast charge, the vehicle's air
conditioning may start automatically,
if needed to cool the main battery. It is
therefore per fectly normal to hear the
noise of a fan running from outside the
vehicle and to see a puddle of water
form under the vehicle. As a safety measure, the motor will
not start when the charging cable is
connected to the vehicle's socket.
Also, any attempt to start the motor
interrupts the charging procedure. It
will then be necessary to disconnect
and reconnect the charging cable
plug to continue charging, following
the instructions for using the charging
station.If the ambient temperature is below
0
°
C, the charging time may be longer.
If the ambient temperature is below -25
°
C,
charging may not be possible.
If this is not the case, charging has not started;
check the operating instructions for the
charging station. The charging warning lamp in the instrument
panel goes off when charging is complete.
F
Di
sconnect the charging cable following
the instructions for the charging terminal.
F
Cl
ose the charging socket cover and the
flap.
After charging, close the charging
socket cover and flap.
Take care to avoid the ingress of water
or dust to the socket and its cover
or the charging plug. Risk of fire or
electrocution.
Vehicle out of use for a long
period
When your vehicle is going to be out
of use for a long period, charge the
main battery completely every three
months (following the normal charging
procedure).
Before charging, check that the
ancillaries battery is not disconnected
or discharged. If this is the case, refer
to the "ancillaries battery" section for
reconnecting or charging the battery.
Practical information
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ancillaries battery
All of the electrical components of your vehicle
(other than the electric motor, the heating and
the air conditioning) are powered by this 12
V
anc
illaries battery.
It is located in the front compartment and is
recharged by the main battery, during phases
of operation ("Ready" lamp on in the instrument
panel) and charging.
If the ancillaries battery is discharged,
it will not be possible to start the
motor and the main battery cannot be
charged. F
Op
en the front bonnet using the interior
release lever, then the exterior safety
catch.
F
Se
cure the bonnet stay.
F
Sl
acken nut 1.
F
Re
move the battery protective cover for
access to the two terminals.Access to the battery
Disconnecting the battery is not
recommended.
However, if the vehicle is not to be
used for a prolonged period of more
than a month, it may be necessary to
disconnect and store it to avoid the
electrolyte freezing.
After prolonged disconnection of the
battery, you must contact a CITROËN
dealer or a qualified workshop to have
the electronic control unit reinitialised.
8
Practical information
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Charging the battery using
a battery charger
F Start the other vehicle and wait a few
minutes.
F
Tu
rn the ignition key on your vehicle, until
the "Ready" lamp comes on.
F
Di
sconnect the cables in the reverse order.
F
Re
fit the battery protective cover and
tighten the fixing screw.
If the "Ready" lamp does not come on, proceed
as follows:
F
Le
ave the cables connected.
F
Re
turn the ignition switch on your vehicle
to the " LOCK" position.
F
Pu
t the main battery on charge, following
the procedure for normal charging (see the
"charging the main battery" section).
F
Wh
en the charging warning lamp in
the instrument panel comes on fixed,
disconnect the cables.
F
Le
ave the battery on charge for at least
one hour.
F
Tu
rn the ignition key on your vehicle, until
the "Ready" lamp comes on.
If the problem persists, contact a
CITROËN
d
ealer or a qualified workshop. F Re
move the protective cover from the
battery.
Ensure that the electrolyte is not frozen.
Check the electrolyte level and top up
with distilled water if necessary (refer to
the "checking levels" section). F
Sl
acken nut 1 and lift off the retaining bar.
8
Practical information
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accessories
A wide range of accessories and genuine parts is available from the CITROËN dealer network.
These accessories and parts are all suitable for your vehicle and benefit from CITROËN's
recommendation and warranty.
Conversion kits
You can obtain an "Enterprise" kit to convert a
trade vehicle to a private car and vice-versa.
"Comfort":
black armrest, reading lamp, insulated
modules, rear parking sensors, cigarette
lighter, ashtray with base, head restraint
mounted coat hanger...
"Transport solutions":
boot liner, boot carpet, rear parcel shelf, boot
dividers...
"Security and safety":
alarm, wheel security bolts, child seats,
breathalyzer, warning triangle, high visibility
vest, first aid kit, snow chains, non-slip covers,
pet transport cage, pet safety belt...
Precautions for
washing
To avoid damaging the electrical
components, the use of a high pressure
jet wash is strictly prohibited:
-
in t
he front compartment (under the
bonnet),
-
un
der the body.
For washing the body, do not use a
pressure greater than 80
b
ars.
Check - before washing the vehicle -
that the charging flaps and the charging
socket covers (normal and fast charge)
are properly closed.
do no
t wash the vehicle while the
battery is being recharged.
Practical information
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bonnetProtects the components in the front compartment and provides access for checking levels, charging the 12 V ancillaries battery, changing fuses, ...
F
Pu
sh the exterior safety catch B to the left
and raise the bonnet. F
Op
en the bonnet fully and on the right,
unclip the stay C from its holder.
F
Fi
t the stay C in one of the two notches to
hold the bonnet open.
F
Op
en the front right door.
F
Pu
ll the interior release lever A , located at
the bottom of the door aperture.
Opening Closing
F Take the stay out of the support notch.
F Cl ip the stay in its housing.
F
Lo
wer the bonnet and release it at the end
of its travel.
F
Pu
ll on the bonnet to check that it is fully
latched.
Do not press down on the middle of
the bonnet if it does not fully close, as
there is a risk of deforming it. Open the
bonnet fully and close it again.
The location of the interior release lever
prevents opening of the bonnet while
the front right door is closed.
9
Checks
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Checking levelsCheck all of these levels regularly and top them up if necessary, unless other wise indicated.
If a level drops significantly, have the corresponding system checked by a CITROËN dealer or a qualified workshop.Never do anything in the compartments
when the "Ready" lamp is on or when
your vehicle is being charged.
Take care when carrying out checks
in the front and rear compartments as
some parts of the compartments can
be very hot (risk of burns): wait at least
one hour after stopping the motor or the
end of the charging procedure before
carrying out any work.
Brake fluid level
The brake fluid level should be
between the "MIN" and "MA X"
marks. If it is not, check the brake
pad wear.
Changing the fluid
Refer to the manufacturer's service schedule
for details of the interval for this operation.
Fluid specification
The brake fluid must conform to the
manufacturer's recommendations.
Front compartment Heating system fluid level
Changing the fluid
The fluid does not have to be changed.
Fluid specification
The fluid must conform to the manufacturer's
recommendations. The level of this fluid should be between the "L"
MIN and "F" MA X marks.
Screenwash fluid level
Top up the level when necessary.
Fluid specification
For optimum cleaning and to avoid freezing,
this fluid must not be topped up or replaced
with plain water.
Checks
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Motor and main battery
Model type code:1 N ZK Y Z
Electric motor Y51
Technology Synchronous with neodymium permanent magnets
Max. power: EU standard (kW) 49
Max. power speed (rpm) 4 000 to 8 800
Max. torque: EU standard (Nm) 19 6
Max. torque speed (rpm) 0 to 300
Main battery Lithium-Ion
Energy capacity (kWh) 14.5
Normal charge
Voltage (V) AC 230
Charging time
(*) (**):
- 16 A
- 14 A
- 10 A
- 8 A 5 ho
urs 30 minutes
6 hours
8 hours
11 hours
Fast charge
Voltage (V) DC 300
Charging time (80% charge)** 30 minutes
Range varies according to the exterior climatic conditions, the driver's style of driving, the use of electrical equipment, the frequency of normal or fast
charges and ageing of the main battery. * Depending on the power supply in the country.
** Time measured for ambient temperatures between 20 and 25° C.
10
Technical data
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C-Zero_en_Chap11b_RDE2_ed01-2014
Audio system / Bluetooth®
01 First steps
For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched off and to prevent
discharging of the battery, the system switches off after
activation of the energy economy mode.
CONTENTS
02
Radio
03
Audio
04
Using the telephone
05
Audio settings
06
Configuration
07
Screen menu maps
Frequently asked questions p.
p.
p.
p.
p.
p.
p.
p.
136
137
140
146
152
153
154
155
After a battery disconnection, a code has to be entered
for operation of the radio.
A maximum of five attempts are possible. For the last two
attempts, a 15 minutes wait is imposed between each
attempt.
Refer to the end of this document to find the label
indicating this code: