Black plate (3,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/9/15
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
If the vehicle has the Duramax
®
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
If the vehicle has the bi-fuel engine,
see the Silverado/Sierra Bi-Fuel
supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23208669 D Fourth Printing©2015 General Motors LLC. All Rights Reserved.
Black plate (18,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/9/15
9-18 Driving and Operating
of the driver, passengers, and
cargo should never exceed the
vehicle's capacity weight.
Certification/Tire Label
A vehicle-specific Certification/
Tire label is label is attached to
the center pillar (B-pillar). The
label shows the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle WeightRating (GVWR). The GVWR
includes the weight of the
vehicle, all occupants, fuel, and
cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight
Rating (GAWR). To find out the
actual loads on the front and
rear axles, you need to go to a
weigh station and weigh the
vehicle. Your dealer can help
you with this. Be sure to spread
out the load equally on both
sides of the centerline.
Never exceed the GVWR for the
vehicle, or the GAWR for either
the front or rear axle.
The Certification/Tire label also
contains important information
about the Front Axle Reserve
Capacity. See
Adding a Snow
Plow or Similar Equipment on
page 9-100.
{Warning
In the case of a sudden stop
or collision, things carried in
the bed of your truck could
shift forward and come into
the passenger area, injuring
you and others. If you put
things in the bed of your truck,
you should make sure they
are properly secured.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
(Continued)
Black plate (101,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/9/15
Driving and Operating 9-101
The plow the vehicle can carry
depends on many things, such as:
.The options the vehicle came
with, and the weight of those
options.
.The weight and number of
passengers intended to be
carried.
.The weight of items added to the
vehicle, like a tool box or
truck cap.
.The total weight of any
additional cargo intended to be
carried.
Say, for example, you have a 318 kg
(700 lb) snow plow. The total weight
of all occupants and cargo inside
the cab should not exceed 135 kg
(300 lb). This means that you may
only be able to carry one passenger.
But, even this may be too much if
there is other equipment already
adding to the weight of the vehicle. Here are some guidelines for safely
carrying a snow plow on the vehicle:
.Make sure the weight on the
front and rear axles does not
exceed the axle rating for each.
.For the front axle, if more cargo
or passengers must be carried,
appropriate counter ballast must
be installed rear of the rear axle.
Counter ballast must be properly
secured so it will not move
during driving.
.Follow the snow plow
manufacturer's
recommendations regarding rear
ballast. Rear ballast may be
required to ensure a proper front
and rear weight distribution ratio,
even though the actual weight at
the front axle may be less than
the front axle rating.
.The snow plow manufacturer or
installer can assist you in
determining the amount of rear
ballast required, to help make
sure the snow plow/vehicle
combination does not exceed
the GVW rating, the front and
rear axle ratings, and the front
and rear weight distribution ratio.
.The total vehicle must not
exceed the GVW rating.
Front axle reserve capacity is the
difference between the Gross Axle
Weight Rating (GAWR) and the front
axle weight of the vehicle with full
fuel and passengers. Basically, it is
the amount of weight that can be
added to the front axle before
reaching the front GAWR.
Black plate (103,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/9/15
Driving and Operating 9-103
GAWR, rear GAWR, and Gross
Vehicle Weight Rating (GVWR) must
never be exceeded.
{Warning
On some vehicles that have
certain front mounted equipment,
such as a snow plow, it may be
possible to load the front axle to
the front gross axle weight rating
(GAWR) but not have enough
weight on the rear axle to have
proper braking performance. If the
brakes cannot work properly, you
could have a crash. To help the
brakes work properly when a
snow plow is installed, always
follow the snow plow
manufacturer or installer's
recommendation for rear ballast
to ensure a proper front and rear
weight distribution ratio, even
though the actual front weight
may be less than the front
GAWR, and the total vehicle(Continued)
Warning (Continued)
weight is less than the gross
vehicle weight rating (GVWR).
Maintaining a proper front and
rear weight distribution ratio is
necessary to provide proper
braking performance.
Total vehicle reserve capacity is the
difference between the GVWR and
the weight of the truck with full fuel
and passengers. It is the amount of
weight that can be added to the
vehicle before reaching the GVWR.
Keep in mind that reserve capacity
numbers are intended as a guide
when selecting the amount of
equipment or cargo the truck can
carry. If unsure of the vehicle's front,
rear, or total weight, go to a weigh
station and weigh the vehicle. Your
dealer can also help with this. The total vehicle reserve capacity
for the vehicle can be found in the
lower right corner of the
Certification/Tire label as shown
previously.
See your dealer for additional
advice and information about using
a snow plow on the vehicle. Also,
see
Vehicle Load Limits on
page 9-15.
Emergency Roof Lamp
Provisions
Vehicles with the RPO VYU snow
plow prep package also have an
emergency roof lamp provision
package, RPO TRW. Wiring for the
emergency roof lamp is provided
above the overhead console. See
Auxiliary Roof-Mounted Lamp on
page 6-5 for switch location.
Black plate (6,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805km (500mi).
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Black plate (8,1)Chevrolet 2015i Silverado Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-8425172) - 2015 - crc - 2/6/15
13-8 Customer Information
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.