
Black plate (4,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience is a one-stop resource
that allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
alerts, OnStar onboard vehicle
diagnostic information, and
schedule service appointments.
I(Service History): View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.chevrolet.com to register
your vehicle.

Black plate (11,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Customer Information 13-11
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles. ORDER TOLL FREE:
1-800-551-4123 Monday
–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in

Black plate (12,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
13-12 Customer Information
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Black plate (13,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
Customer Information 13-13
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170 In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Black plate (7,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
OnStar 14-7
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13-12.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. The PIN will need to be
changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4-ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Black plate (1,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
INDEX i-1
A
About Driving the Vehicle . . . . . . . . . iii
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-17
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-47
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-6
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . 11-8
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-12
Air Conditioning . . . . . . . . . . . . . . . . 8-5
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-9
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-29
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-22
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-24
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-22
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-21
Where Are the Airbags? . . . . . . 3-19
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-28
Passenger Status Indicator . . . 5-12
Readiness Light . . . . . . . . . . . . . . 5-12
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-28
System Check . . . . . . . . . . . . . . . . 3-17
Alarm Vehicle Security . . . . . . . . . . . . . . . 2-9
All-Season Tires . . . . . . . . . . . . . . 10-38
All-Wheel Drive . . . . . . . . . 9-24, 10-24 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-5
Antenna Satellite Radio . . . . . . . . . . . . . . . . . 7-9
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-25
Warning Light . . . . . . . . . . . . . . . . . 5-18 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-74
Interior . . . . . . . . . . . . . . . . . . . . . . 10-78
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . . 7-9 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio System Fixed Mast Antenna . . . . . . . . . . . 7-9
Radio Reception . . . . . . . . . . . . . . . 7-8
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Climate Control System . . . . . . . . 8-5
Door Locks . . . . . . . . . . . . . . . . . . . . 2-6
Headlamp System . . . . . . . . . . . . . 6-2
Transmission . . . . . . . . . . . . . . . . . 9-21
Transmission Fluid . . . . . . . . . .10-11
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-22
Shift Lock ControlFunction Check . . . . . . . . . . . 10-24
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-15

Black plate (4,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Driving the Vehicle . . . . . . . . . . . . . . . . iii
E
E85 or FlexFuel . . . . . . . . . . . . . . . 9-37
ECO Button . . . . . . . . . . . . . . . . . . . 9-23
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Electric Parking Brake Light . . . 5-17
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-47
Electrical System Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-31
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-34
Overload . . . . . . . . . . . . . . . . . . . 10-30
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-12
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-14
Compartment Overview . . . . . . . 10-4
Coolant . . . . . . . . . . . . . . . . . . . . . 10-14
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-20
Cooling System . . . . . . . . . . . . . 10-13
Cooling System Messages . . . 5-29
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-20
Oil Life System . . . . . . . . . . . . . 10-10
Oil Messages . . . . . . . . . . . . . . . . . 5-30
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-31
Reduced Power Light . . . . . . . . . 5-21
Running While Parked . . . . . . . . 9-20
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-46
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-16
Exterior Lamp Controls . . . . . . . . . 6-1
F
Filter,
Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-57 Changing . . . . . . . . . . . . . . . . . . . 10-59
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-81
Fluid Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-22
Power Steering . . . . . . . . . . . . . 10-20
Washer . . . . . . . . . . . . . . . . . . . . . 10-20
Fog Lamps
Bulb Replacement . . . . . . 6-4, 10-28
Folding Mirrors . . . . . . . . . . . . . . . . 2-12
Folding Seatback . . . . . . . . . . . . . . . 3-7
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Black plate (9,1)Chevrolet Captiva Sport Owner Manual (GMNA-Localizing-U.S./Mexico-
7576028) - 2015 - First Edition - 3/21/14
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . . 13-11
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-5
Reception . . . . . . . . . . . . . . . . . . . . . 7-8
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Vision Camera (RVC) . . . . 9-34
Rear Window Washer/Wiper . . . . 5-4
Rearview Mirrors . . . . . . . . . . . . . . 2-12 Automatic Dimming . . . . . . . . . . . 2-12
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-70
Reduced Engine Power Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-5 Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-30
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-43
Replacing Safety Belt
System Parts after a Crash . . . 3-17
Reporting Safety Defects General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-36
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-17
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-32
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-14
Roof Rack System . . . . . . . . . . . . . . 4-3
Rotation, Tires . . . . . . . . . . . . . . . . 10-50
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-20
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-9
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Extender . . . . . . . . . . . . . . . . . . . . . . 3-16
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-11
Lap-Shoulder Belt . . . . . . . . . . . . 3-12
Reminders . . . . . . . . . . . . . . . . . . . . 5-11
Replacing after a Crash . . . . . . 3-17
Use During Pregnancy . . . . . . . . 3-15
Safety Defects Reporting General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-7
Safety System Check . . . . . . . . . . 3-16
Satellite Radio . . . . . . . . . . . . . . . . . . 7-6
Scheduling Appointments . . . . . . 13-7