
Black plate (2,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 855-422-3357
(855 4 CAD ELR). In Canada, call
the Canadian Cadillac Customer
Care Centre at 1-888-446-2000.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
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Black plate (4,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
i-4 INDEX
E
Easy Entry Seat . . . . . . . . . . . . . . . . 3-3
Electric Drive Unit . . . . . . . . . . . . . 9-28
Electric Drive UnitMessages . . . . . . . . . . . . . . . . . . . . 5-44
Electric Drive Unit Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 10-25
Electric Mode . . . . . . . . . . . . . . . . . . 9-21
Electric Parking Brake . . . . . . . . . 9-30
Electric Parking Brake Light . . . 5-21
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-71
Electrical Requirements for Battery Charging . . . . . . . . . . . . . 9-66
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . 10-33, 10-35
Overload . . . . . . . . . . . . . . . . . . . 10-29
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-38
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Energy Efficiency
Driving . . . . . . . . . . . . . . . . . . . 1-26, 9-2
Energy Information . . . . . . . . . . . . 5-38
Engine Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-8
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . 10-14–10-16
Cooling System Messages . . . 5-44
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-27
Oil Life System . . . . . . . . . . . . . 10-12
Oil Messages . . . . . . . . . . . . . . . . . 5-44
Overheating . . . . . . . . . . . . . . . . 10-19
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-27
Engine Unavailable
Out of Fuel . . . . . . . . . . . . . . . . . . . 9-24
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8 Extended Range Mode . . . . . . . . 9-22
Extender, Safety Belt . . . . . . . . . . 3-17
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-4
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-61
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-87
Fluid Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-19
Folding Mirrors . . . . . . . . . . . . . . . . 2-18
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-50
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
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Black plate (5,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
INDEX i-5
Front SeatsHeated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-67 Additives . . . . . . . . . . . . . . . . . . . . . 9-68
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . . 9-68
Foreign Countries . . . . . . . . . . . . 9-68
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-25
Requirements, California . . . . . 9-68
System Messages . . . . . . . . . . . . 5-45
Function Check Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . 10-25
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-29
Instrument Panel Fuse Block . . . . . . . . . 10-33, 10-35
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-38G
Garage Door Opener . . . . . . . . . . 5-59Programming . . . . . . . . . . . . . . . . . 5-59
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . 5-12
Driver Efficiency . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Power Indicator . . . . . . . . . . . . . . . 5-14
Speedometer . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-71
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
H
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-27
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-4
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-4
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-3
Lamps On Reminder . . . . . . . . . 5-26
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-2
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-18
High Voltage Battery Gauge . . . 5-12
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-28
High-Beam On Light . . . . . . . . . . . 5-26
Hill and Mountain Roads . . . . . . . . 9-9
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
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Black plate (6,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
i-6 INDEX
I
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-16
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 5-22
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-34
Information
Energy . . . . . . . . . . . . . . . . . . . . . . . 5-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Interior Rearview Mirrors . . . . . . . 2-18
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-69
K
Key and Lock Messages . . . . . . . 5-45
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-43
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-6
Daytime Running (DRL) . . . . . . . 6-4
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-3
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-8
License Plate . . . . . . . . . . . . . . . 10-27
Malfunction Indicator . . . . . . . . . 5-17
Messages . . . . . . . . . . . . . . . . . . . . 5-46
On Reminder . . . . . . . . . . . . . . . . . 5-26
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-56
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Lap-Shoulder Belt . . . . . . . . . . . . . 3-14
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-45
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-40 LED Lighting . . . . . . . . . . . . . . . . . . 10-27
Lifting the Vehicle, Tires . . . . . . . 10-3
Light
Ready Indicator . . . . . . . . . . . . . . . 5-26
Vehicle Ready . . . . . . . . . . . . . . . . 5-26
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-6
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Lights
Airbag Readiness . . . . . . . . . . . . . 5-16
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-20
Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-26
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-27
Electric Parking Brake . . . . . . . . 5-21
Engine Coolant Temperature Warning . . . . . . . 5-23
Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-4
High-Beam On . . . . . . . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-3
Lane Departure Warning . . . . . . 5-22
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Black plate (10,1)Cadillac ELR Owner Manual (GMNA-Localizing-U.S./Canada-7695154) -
2015 - CRC - 4/25/14
i-10 INDEX
Safety SignalPedestrian . . . . . . . . . . . . . . . . . . . . . 5-3
Safety System Check . . . . . . . . . . 3-18
Scheduling Appointments . . . . . . 13-7
Sealant Kit, Tire . . . . . . . . . . . . . . 10-62
Seats Easy Entry Seat . . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child Restraints . . . . . . . . . . . . . . 3-45, 3-47
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Messages . . . . . . . . . . . . . . . . . . . . 5-49
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-15
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-15 Service . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Accessories and
Modifications . . . . . . . . . . . . . . . . 10-2
Doing Your Own Work . . . . . . . . 10-5
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-14
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-50
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . 5-21
Services
Special Application . . . . . . . . . . . 11-8
Servicing the Airbag . . . . . . . . . . . 3-30
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . 9-55
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-5
Special Application Services . . . 11-8 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-23
Start Remote . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . 9-18
Starting the Vehicle Messages . . . . . . . . . . . . . . . . . . . . 5-50
Status Screens Charging . . . . . . . . . . . . . . . . . . . . . 9-60
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-6 Heated Wheel . . . . . . . . . . . . . . . . . 5-2
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Storing the Tire Sealant and Compressor Kit . . . . . . . . . 10-69
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-12
Summer Tires . . . . . . . . . . . . . . . . 10-42
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