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Infotainment System 111
.While the active call is on the
handset, press the Handsfree
screen button to switch to the
hands-free mode. The screen
button changes to Handset once
the Bluetooth device confirms it
is operating as hands-free.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.To make a call using the
Contacts menu:
1. Press the PHONE screen
button.
2. Select CONTACTS.
3. Select the name to call.
4. Select the desired contact number to call.
To make a call using the Recent
Calls menu:
1. Press the PHONE screen button.
2. Select RECENT.
3. Select the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by selecting the View button in
the top right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Press the PHONE screenbutton.
2. Select KEYPAD and enter a phone number.
3. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are three ways to accept
a call:
.Pressgon the steering wheel
controls.
.Press Answer on the center
stack display.
.Press Answer on the instrument
cluster using the select button.
Black plate (112,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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112 Infotainment System
Declining a Call
There are three ways to decline
a call:
.Presscon the steering wheel
controls.
.Press Ignore on the center stack
display.
.Press Ignore on the instrument
cluster using the select button.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel
controls.
.Press Switch on the center stack
display.
.Press Switch on the instrument
cluster using the select button. Declining a Call
There are three ways to decline a
call-waiting call:
.Presscon the steering wheel
controls.
.Press Ignore on the center stack
display.
.Press Ignore on the instrument
cluster using the select button.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, press the
phone icon on the Home Page to
display “Call View.” While in Call
View, press the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work. To start a three-way call while in a
current call:
1. In the Call View, select Add to
add another call.
2. Initiate the second call by selecting from RECENT,
CONTACTS, or KEYPAD.
3. When the second call is active, press the merge icon to
conference the three-way call
together.
4. Once all calls are merged, the merge icon button becomes an
unmerge icon button. Press to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.Ending a Call
.Presscon the steering wheel
controls.
.Press End on the center stack
display to end all existing calls,
or press End next to a call to
end only that call.
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Infotainment System 113
.Press End on the instrument
cluster using the select button.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Press the PHONE screenbutton.
2. While in the Call View, press the up arrow to raise the Interaction
Selector.
3. Select KEYPAD and enter the number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Press the PHONE screen
button. 2. Select VOICE MAIL.
3. Select Call.
4. Enter the DTMF tones using the
keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 100 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands. Using the
“Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” and then say
the contact name. For example,
say “Call John at Work.”
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114 Infotainment System
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Call 911.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select. Using the
“Voice Keypad”
Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters.
Using the “Voice Mail” Command
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice mail.”
The system dials the voice mail
number of the connected phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Text Menu
Inbox: Press to display incoming
messages. To view a message,
press on the name of the sender.
Press
>to listen to the text
message. Press the
[Back screen
button to go back to the
previous menu.
Settings: See“Text Settings” later
in this section.
Reply: Press to reply using a
predefined text message. See “Text
Settings.”
Call: Press to place a call to the
sender of the text message.
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Infotainment System 119
.Audio Cue Volume (If Equipped):
This feature adjusts the startup
and shutdown sounds. To adjust
the volume, press + or−to
increase or decrease. This
feature can be turned on or off.
Press the
[Back screen button
to go back to the previous menu.
Vehicle Settings
See “Vehicle Personalization” in the
owner manual.
Bluetooth
From the Bluetooth screen button,
the following may be displayed:
.Pair New Device: Press to add a
new device.
.Device Management: Press to
connect to a different phone
source, disconnect a phone,
or delete a phone.
.Ringtones: Press to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
.Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by pressing the
EDIT button, typing in the new
number, and pressing SAVE.
Press the
[Back screen button
to go back to the previous menu.
.Text Message Alerts (If
Equipped): This feature will turn
text message alerts on or off.
Press Text Message Alerts and
then select OFF or ON. Press
the
[Back screen button to go
back to the previous menu. See
Text Messaging on page 114.
Voice
From the Voice screen button, the
following may be displayed:
.Confidence Threshold: Select
Confirm More or Confirm Less
for the system to confirm more
or less before acting on a
command.
.Prompt Length: Select Short
or Long for shorter or longer
voice prompts that are played
during voice recognition
sessions. Press the
[Back
screen button to go to the
previous menu.
.Audio Feedback Speed: Press
Slow, Medium, or Fast for
feedback speed. Press
the
[Back screen button to go
back to the previous menu.
Display
From the Display screen button, the
following may be displayed:
.Mode: Press Auto, Day, or
Night to adjust the display. Press
the
[Back screen button to go
to the previous menu.
.Calibrate Touchscreen: Press to
calibrate the touchscreen and
follow the prompts. Press
the
[Back screen button to go
back to the previous menu.
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BDA
“Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.”
AVCHD
AVCHD and the AVCHD logo are
trademarks of Panasonic
Corporation and Sony Corporation.
AVCREC
Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Cinavia
Cinavia Notice: This product uses
Cinavia technology to limit the use
of unauthorized copies of some
commercially-produced film andvideos and their soundtracks. When
a prohibited use of an unauthorized
copy is detected, a message will be
displayed or copying will be
interrupted.
More information about Cinavia
technology is provided at the
Cinavia Online Consumer
Information Center at
http://www.cinavia.com. To request
additional information about Cinavia
by mail, send a postcard with your
mailing address to: Cinavia
Consumer Information Center,
P.O. Box 86851, San Diego, CA,
92138, USA.
This product incorporates
proprietary technology under license
from Verance Corporation and is
protected by U.S. Patent
7,369,677 and other U.S. and
worldwide patents issued and
pending as well as copyright and
trade secret protection for certain
aspects of such technology. Cinavia
is a trademark of Verance
Corporation. Copyright 2004-2010
Verance Corporation. All rights
reserved by Verance. Reverse
engineering or disassembly is
prohibited.
RMVB
Portions of this software are
included under license from
RealNetworks, Inc. Copyright
1995-2011, RealNetworks, Inc. All
rights reserved.
Bluetooth
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
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INDEX i-1
A
Accepting or Declining a Call . . . 111
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 11
AntennaMulti-band. . . . . . . . . . . . . . . . . . . . . . . 23
Applications Tray . . . . . . . . . . . . . . . . . 8
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 34
Audio Output . . . . . . . . . . . . . . . . . . . . 51
Audio Players . . . . . . . . . . . . . . . . . . . 27
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audio System . . . . . . . . . . . . . . . . . . . 109 Backglass Antenna. . . . . . . . . . . . . . 22
Radio Reception . . . . . . . . . . . . . . . . 22
Auxiliary Inputs . . . . . . . . . . . . . . . . . . 50
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 34
AVCHD . . . . . . . . . . . . . . . . . . . . . . . . . 125
AVCREC . . . . . . . . . . . . . . . . . . . . . . . 125
B
BDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Before Driving . . . . . . . . . . . . . . . . . . . 36
Bluetooth . . . . . . . . . . . . . . . . . . 119, 125 Overview . . . . . . . . 108, 109, 113
Bluetooth Audio . . . . . . . . . . . . . . . . . 34
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . 112
Canceling Voice Recognition . . . 102
Card Reader SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
CD Player . . . . . . . . . . . . . . . . . . . . . . . 27
Cell Phone Usage . . . . . . . . . . . . . . . 22
Character Handwriting
Recognition . . . . . . . . . . . . . . . . . . . . 81
Charging Wireless. . . . . . . . . . . . . . . . . . .115, 116
Cinavia . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 11
Cleaning the Components . . . . . . . 67 Cleaning the Video Screens . . . . . 67
Clearing the System . . . . . . . . . . . . 114
Climate . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Controls . . . . . . . . . . . . . . . . . . . . . . . . 108
Steering Wheel. . . . . . . . . . . . . . . . . . . 6
Customer Assistance . . . . . . . . . . . . . 4
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . 100
Destination, Navigation . . . . . . . . . . 79
Detailed Areas . . . . . . . . . . . . . . . . . . . 76
Display . . . . . . . . . . . . . . . . . . . . . 97, 119
Dolby . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Driving on a Route . . . . . . . . . . . . . . . 78
DTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . 113
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . 36, 55
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INDEX i-3
O
OnStar (If Equipped) . . . . . . . . . . . . . . 8
OnStar System . . . . . . . . . . . . . . . . . . 35
OnStar
®System . . . . . . . . . . . . . . . . . 95
OnStar®with 4G LTE . . . . . . . . . . . . 35
Overview, Infotainment System . . . 3
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pandora (If Equipped) . . . . . . . . . . . . 7
Pandora Internet Radio . . . . . . . . . . 23
Pandora Troubleshooting . . . . . . . . 25
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Bluetooth . . . . . . . . 108, 109, 113
Playing an Audio MP3 or CD . . . . 27
Playing Audio CD . . . . . . . . . . . . . . . . 65
Playing from a USB . . . . . . . . . . . . . . 29
Playing MP3 CD . . . . . . . . . . . . . . . . . 66
Playing the Radio . . . . . . . . . . . . . . . . 11
Port USB/SD. . . . . . . . . . . . . . . . . . . . . . . . . 29
Power (On/Off/Mute) . . . . . . . . . . . . . . 4
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 99
Proximity Sensing . . . . . . . . . . . . . . . . 8
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 HD Radio Technology . . . . . . . . . . . 15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . 11
Reception . . . . . . . . . . . . . . . . . . . . . . . 22
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Camera . . . . . . . . . . . . . . . . . . . 120
Rear Climate (If Equipped) . . . . . . . 8
Rear Seat Armrest Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . 36, 55
Remote Control . . . . . . . . . . . . . . 51, 62
Return to Factory Settings . . . . . . 120
RMVB . . . . . . . . . . . . . . . . . . . . . . . . . . 125
RSE Controls Available from the Front Screen . . . . . . . . . . . . . . . 46
RSE Overview System . . . . . . . . . . 56
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Schedule I: Gracenote EULA . . . 126
Scroll Features . . . . . . . . . . . . . . . . . . 75
SD Card Reader . . . . . . . . . . . . . . . . . 33
Settings . . . . . . . . . . . . . . . . . .96, 118, 7 SiriusXM Menu . . . . . . . . . . . . . . . . . . 16
SiriusXM NavTraffic (If
Equipped) . . . . . . . . . . . . . . . . . . . . . . 20
SiriusXM Satellite Radio Service . . . . . . . . . . . . . . . . . . . . . . . . . 22
SiriusXM Satellite Radio Service (If Equipped) . . . . . . . . . . . 16
SiriusXM Travel Link (If Equipped) . . . . . . . . . . . . . . . . . . . . . . 17
SiriusXM Travel Link Fuel Pricing (If Equipped) . . . . . . . . . . . 21
SiriusXM Travel Link Movie Listings . . . . . . . . . . . . . . . . . . . . . . . . 21
Software Updates . . . . . . . . . . . . . . . 11
Sources . . . . . . . . . . . . . . . . . . . . . . . . . 37
Steering Wheel Controls . . . . . . . . . . 6
Storing and Recalling Media Favorites . . . . . . . . . . . . . . . . . . . . . . . 33
Storing Radio Station Presets . . . 13
Switching to Handset or Handsfree Mode . . . . . . . . . . . . . . 110
Symbols, Navigation . . . . . . . . . . . . . 77
System Infotainment. . . . . . . . . . . . . . . . . . . . . . 3
System Needs Service, If . . . . . . . . 99
System Operation . . . . . . . . . . . . . . . 36