2015 BUICK LACROSSE Owner's Manual

Black plate (14,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
11-14 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Black plate (15,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
Service and Maintenance 11-15
DateOdometer
Reading Serviced By Services Performed

Black plate (16,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
11-16 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (1,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12-2 for the vehicle's
engine code.
Service Parts
Identification Label
This label, in the trunk, has the
following information:
.Vehicle Identification
Number (VIN).
.Model designation.
.Paint information.
.Production options and special
equipment.
Do not remove this label from the
vehicle.

Black plate (2,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
12-2 Technical Data
Vehicle Data
Capacities and Specifications
ApplicationCapacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Engine Cooling System 2.4L L4 Engine 9.6 L 10.1 qt
3.6L V6 Engine 9.4 L 9.9 qt
Engine Oil with Filter
2.4L L4 Engine 4.7 L 5.0 qt
3.6L V6 Engine 5.7 L 6.0 qt
Fuel Tank
2.4L L4 Engine 62.8 L 16.6 gal
3.6L V6 Engine, AWD 74.0 L 19.5 gal
3.6L V6 Engine, FWD 70.5 L 18.6 gal
Wheel Nut Torque 150 Y110 lb ft

Black plate (3,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
Technical Data 12-3
ApplicationCapacities
Metric English
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Engine Specifications
Engine VIN CodeTransmission Spark Plug Gap
2.4L L4 Engine RAutomatic 0.75–0.90 mm (0.030–
0.035 in)
3.6L V6 Engine 3Automatic 0.95–1.10 mm (0.037–
0.043 in)

Black plate (4,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
12-4 Technical Data
Engine Drive Belt Routing
2.4L L4 Engine
Belt removal and installation
requires special tools. See your
dealer for service.
3.6L V6 Engine

Black plate (1,1)Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707475) - 2015 - CRC - 10/9/14
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-8
Service Publications Ordering Information . . . . . . 13-11
Radio Frequency Identification (RFID) . . . . . . . 13-12
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.