Snap-in adapter
General information More information on compatible snap-in
adapters that support the functions of the mo‐
bile phone is available at the service center.
Notes At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position
In the center armrest.
Inserting/removing the snap-in
adapter1.Press button 1 and remove the cover.2.Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.3.To remove the snap-in adapter: press but‐
ton 1.
Inserting the mobile phone
1.Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector and from the USB connection of the
mobile phone.2.With the buttons facing up, slide the mo‐
bile phone up toward the electrical con‐
tacts and press it down until it engages.
The battery is charged beginning with the
radio ready state of the vehicle.
Seite 203TelephoneCommunication203
Online Edition for Part no. 01 40 2 954 104 - II/15
Show contact picturesPictures stored with the contacts are stored in
the vehicle when the mobile phone is con‐
nected to the vehicle. The number of transmit‐ ted pictures depends on the mobile phone.
The mobile phone must support this function.1."Office"2."Contacts"3.Open "Options".4."Configure Bluetooth®"5."Show images"
Display of all contact pictures is activated or
deactivated.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
cannot be deleted.
1."Office"2."Contacts"3.Highlight the contact.4.Open "Options".5."Delete contact" or "Delete all contacts"6.If necessary. "Yes"
Messages
General information
Whether or not text messages and e-mails
from the mobile phone are displayed depends
on whether transmission from the mobile
phone to the vehicle is supported. Text mes‐
sages and e-mails may not be supported by
the service provider, or the function may need
to be enabled separately. After the mobile
phone is first paired, transmission may take
several minutes. Messages are only displayed
in full length when the vehicle is stationary.
Messages from the additional telephone are
not transmitted.
Displaying messages1."Office"2."Messages"
A symbol identifies the type of message.
SymbolMessage type Text messages. My Info Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered if more than
one type of message exists.
1."Filter:"2.Select the type of message.▷"All"
All messages are displayed.▷"E-mail"
Only e-mails from the mobile phone
are displayed.▷"Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.▷"Text message"
Only text messages from the mobile
phone are displayed.Seite 208CommunicationOffice208
Online Edition for Part no. 01 40 2 954 104 - II/15
Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:1."Office"2."Messages"3.Select the desired message.4.Open "Options".5."Delete message"
Delete all messages:
1."Office"2."Messages"3.Open "Options".4."Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.
Saving the sender in the contacts
1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 212.
Reading the text message out loud Read the text message out loud, refer to
page 212.
My Info
Selecting additional functions Additional functions are available when a mes‐
sage is selected.Sym‐
bolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established. "Select phone number"
If the message contains more than
one number, select the desired
number from the list. The connec‐
tion is established.
Message from the Concierge service
Storing an address
1.Select the desired message.2.Open "Options".3."Store contact in vehicle"
Selecting additional functions Additional functions are available when a mes‐
sage is selected:
Sym‐
bolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established.Seite 209OfficeCommunication209
Online Edition for Part no. 01 40 2 954 104 - II/15
▷Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in
the vehicle.
Not all appointments and tasks from the mo‐
bile phone are displayed at the right time?
▷The time zone, time, or date is incorrectly
set on the Control Display and mobile
phone.
The e-mail attachment is not displayed.
▷E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷Text were already transmitted from the
mobile phone in a shortened form.▷Synchronization between the mobile
phone and vehicle may take several mi‐
nutes.
The contact pictures are not being displayed?
▷Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and
the required function is still not available,
please contact the hotline or service center.
Seite 213OfficeCommunication213
Online Edition for Part no. 01 40 2 954 104 - II/15
ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
When using the features and systems descri‐
bed here, adhere to local regulations.
TeleService General information
TeleService supports communication with
your service center.▷Data on the vehicle's service requirements
can be sent directly to the service center.
In this way, the service center can plan its
work in advance. This shortens the dura‐
tion of the service appointment.▷In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
Different variants of TeleService may be imple‐
mented in the vehicle. The following condi‐
tions must always be met:
▷Wireless reception is available.▷The ignition is switched on.▷A current ConnectedDrive subscription or
a vehicle equipped with intelligent Emer‐
gency Request.Concierge service
General information The Concierge service offers information on
events, gas stations, and hotels, and provides
phone numbers and addresses. Hotels can be
booked directly using the Concierge service.
The Concierge service is part of the optional
Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the
Concierge service. Phone numbers and ad‐
dresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 208.
Roadside Assistance At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 84.
Seite 217ConnectedDriveCommunication217
Online Edition for Part no. 01 40 2 954 104 - II/15
Starting Roadside Assistance without
TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a
connection is established to Roadside As‐
sistance.
Starting Roadside Assistance with
TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW
Online.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trade‐
mark of ACCESS CO., LTD., in Japan and
other countries.
This software is based in part on the work of
the Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting, refer to page 79, on the
Control Display is current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK"
The BMW Online home page is displayed.
Seite 218CommunicationConnectedDrive218
Online Edition for Part no. 01 40 2 954 104 - II/15
Operating BMW Online
To start a search:▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"
Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 84.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
Seite 219ConnectedDriveCommunication219
Online Edition for Part no. 01 40 2 954 104 - II/15
To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
mobile phone and ready to use.Seite 220CommunicationConnectedDrive220
Online Edition for Part no. 01 40 2 954 104 - II/15