2015 AUDI Q5 emergency towing

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Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Driving safety . . . . . . . . . . . . . . . . . . . . 135
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Correct passenger seat ing positions . . . . . 136
Pedal area . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Storing cargo correct ly . . . . . . . . . . . . . . . 140
Reporting Safety Defects . . . . . . . . . . . . . . 142
Safety belts . . . . . . . . . . . . . . . . . . . . . . 144
General information . . . . . . . . . . . . . . . . . 144
Why use safety belts? . . . . . . . . . . . . . . . . 145
Safety belts . . . . . . . . . . . . . . . . . . . . . . . . 147
Belt tensioners . . . . . . . . . . . . . . . . . . . . . . 150
Airbag system . . . . . . . . . . . . . . . . . . . . 152
Important information . . . . . . . . . . . . . . . 152
Front airbags . . . . . . . . . . . . . . . . . . . . . . . 156
Monito ring the Advanced Airbag System . 162
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . 166
Side curtain airbags . . . . . . . . . . . . . . . . . . 169
Child safety . . . . . . . . . . . . . . . . . . . . . . 172
Important information . . . . . . . . . . . . . . . 172
Child seats .............. .... .. .. ... 177
Secur ing ch ild seats . . . . . . . . . . . . . . . . . . 181
LATCH system (Lower anchorages and
tethers for children) . . . . . . . . . . . . . . . . . . 184
Addit ional info rmation . . . . . . . . . . . . . . . 189
Driver messages . . . . . . . . . . . . . . . . . 190
Smart Technology . . . . . . . . . . . . . . . 190
Notice about data recorded by the Event
Data Recorder and vehicle control
modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
E lect ronic Stabilization Control (ESC) . . . . 191
B raking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Electromechanica l power assist, Dynamic
steering . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Driving with your quattro . . . . . . . . . . . . . 195
Energy management . . . . . . . . . . . . . . . . . 196
Driving and the environment . . . . 198
Breaking in . . . . . . . . . . . . . . . . . . . . . . . . . 198
Cata lytic converter . . . . . . . . . . . . . . . . . . . 198
Diesel particu late filter . . . . . . . . . . . . . . . 199
Avoid damaging the vehicle . . . . . . . . . . . . 199
Econom ical and environmentally-friend ly
driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Table of contents
Offroad driving . . . . . . . . . . . . . . . . . . .
202
Driving under difficult conditions and off-
road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Trailer mode . . . . . . . . . . . . . . . . . . . . . . 204
Driving with a trailer . . . . . . . . . . . . . . . . . 204
Tra iler mode notes . . . . . . . . . . . . . . . . . . . 206
Operating instructions . . . . . . . . . . . 208
Care and cleaning . . . . . . . . . . . . . . . . 208
General information . . . . . . . . . . . . . . . . . 208
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 208
Cleaning and care information . . . . . . . . . 209
Placing your vehicle out of service . . . . . . 212
Fuel and Refueling .......... ... .. 213
Fuel .. ..... ... .. .. ........ ...... ... 213
Refueling ... .. .. .. ... .. ... ..... .. .. 215
Selective catalytic reduction 218
Checking and Filling . . . . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Eng ine compartm ent . . . . . . . . . . . . . . . . . 223
En gine oil . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Cooling system . . . . . . . . . . . . . . . . . . . . . . 227
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 229
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Windshield/headlight washer container 234
Wheels .. .... .. .. ... ........ .. .. .. 235
Wheels and Tires . . . . . . . . . . . . . . . . . . . . 235
Tire pressure monitoring system . . . . . . . 252
Troubleshooting . . . . . . . . . . . . . . . . . 255
Emergency assistance . . . . . . . . . . . 255
Vehicle jack, vehicle tool kit and
collapsib le spare tire . . . . . . . . . . . . . . . . . 255
Tire repair set . . . . . . . . . . . . . . . . . . . . . . . 258
Replacing wheels . . . . . . . . . . . . . . . . . . . . 260
Fuses and bulbs . . . . . . . . . . . . . . . . . . 266
Fuses. ...... .. .. .. ... .. ... ..... .. .. 266
Bulbs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Emergency situations . . . . . . . . . . . . 271
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Starting by pushing or towing . . . . . . . . . . 271
Starting with jumper cables . . . . . . . . . . . 27 1
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-Always ensure that no one is with in range of
the rear lid when it is mov ing, in particular
close to the hinges and the upper and lower
edges - f ingers or hands can be pinched.
- To help prevent po isonous exhaust gas from
being drawn into the vehicle, a lways keep
the rear lid closed wh ile driving . Never
transport objects large r than those wh ich fit
compl etely into the luggage area , because
then the rea r lid cannot be fully closed .
- Never leav e your vehicle unattended espe­
c ially w ith the rear lid left open. A ch ild
c ou ld craw l in to the car through t he luggage
c ompartment and pull the lid s hut, becom­
ing t rapped and unable to get ou t. To red uce
the risk of perso nal in jury, never let children
play i n or around your veh icle . Always keep
the rear lid as well as the vehicle doors
closed when not in use.
- If there is a luggage rack or bicycle rack
mounted on the rear lid, it may not be able
to open completely or an ope ned rear lid
may close by itse lf because of the added
we ight. So the open rear lid must be sup­
ported or the weight m ust be removed from
the luggage ra ck fi rst .
(O} Tips
- As soon as the electrical connection to the
tra ile r socket is completed on veh icles with
a f actory insta lled towing hitch, o r a trailer
hitch that was insta lled later acco rding to
fac tory spe cifi ca tions , th e au tomat ic rear li d
fu nct ion can only be operate d via the hand le
in the rea r lid .
- If th e vehicle battery charge drops below a
certain level, yo u can sti ll open or close the
r ear lid manua lly, however, you w ill need to
apply more force to close it.
- If the rear lid on a locked vehicle is un locked
with the middle button
,c:$ on the remote
key, the rear lid is automatically locked
again immediately after closing. This is indi­
cated by the turn s ignals bli nking.
- The f ollowing applies to veh icles equipped
with the Conve nience key" feature: if the re ­
mote control key is left in the luggage com­
partment, luggage compartment will auto-
Open ing and clo sing
matically unlock itse lf after yo u loc k the ve ­
hicle. This prevents you from unintentional·
Ly locking yo ur key in the luggage compart ­
ment.
Emergency unlocking of
the luggage compartment Lid
The luggage compartment lid can be released in
an emergency from the inside.
Fi g. 3 8 Luggage co mpa rtment lid i nte rior
T he luggage compartment lid can be released in
an emergency from inside the luggag e compart­
me nt.
., Remove the cover from t he luggage compart ­
ment lid .
., Press the leve r in the di rection of the arrow un­
t il the luggage compa rtment lid releases.
Child safety
Child safety locks in the rear doors
The child safety locks t prevent the rear doors
from opening from the inside.
Fig . 39 Chil d safety locks o n th e rea r doo rs
45

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Emergency assistance
Vehicle jack, vehicle tool kit and collapsible spare
tire
Onboard tool kit and vehicle jack
The vehicle tools ond vehicle jack* are stored in
the luggage compartment under the floor cover.
Fig. 209 Luggage compartme nt: on board tool kit and vehi·
cle jack
The vehicle jack* is stored under the on board tool
ki t¢ fig.
209.
Hybrid drive*: the storage location of the on­
board too l kit varies ¢
page 105.
The on board tool kit includes:
- Hook for removing wheel covers*
- Plastic hook to remove wheel bolt covers*
- Alignment p in for cha nging wheels
- Wheel bolt wrench
- Folding chocks
- Screwdriver w ith reversible blade
- Socket (removable Torx socket)*
- 10 x 13 open ended wrench (for disconnecting
the battery cables)
- Towing eye
Befo re storing the jack*, make sure it is wound
back down as far as it will go.
A WARNING
Improper use of the vehicle jack* can cause
ser ious personal injuries.
- Never use the jack* supplied with your Audi
on another vehicle, particularly on a heav ier
-
Emergen cy assistance
one. The jack * is only suitable for use on the
veh icle it came with.
- Using a bumper jack to raise the vehicle will
damage the bumper system. The jack may
slip, causing injury.
- Never support your vehicle on c inder b locks,
bricks or other objects. These may not be
able to support the load and could cause in·
jury when they fa il.
- Never start or run the engine while the vehi­
cle is supported by the jack*.
- If you must work under the vehicle, always
use safety stands specifically designed for
this purpose.
- Never use the hexagonal socket in the han­
dle of the screwdriver to loosen or tighten
the wheel bolts.
- Always make sure the inflatable spare tire*
and even a flat tire are secured in place and
not loose, otherwise they could fly forward,
causing personal injury to passengers in the
veh icle in an acc ident or sudden maneuver.
(D Tips
Some of the on board items listed above are
provided on certain models only or are option­
al extras.
Folding chocks
The folding chocks are part of the on board tool
kit.
--.. ,..
Fig. 210 Open ing foldi ng chock s
To use the chocks, you first have to rais e the sup ·
port plate r::!,>
fig. 210 (!) and then i nsert the lock­
ing plate with the two "tabs" into the e longated
holes in the base pl ate@¢
A. .,.
255

Emergency assistance
_& WARNING
- The chock cannot fulfil its funct io n and may
lose its stability if the "tabs" on the support
plate are not inserted correctly into the
elongated holes in the base plate. If th is
happens, the vehicle may start to
move
wh ile a wheel is being changed .
- Never use the folding chocks if they are
damaged o r if they have not been assem­
bled correct ly.
Removing bass box
Applies to veh icles: w ith bass box
Before the inflatable spare tire* can be taken
ou t, the bass box must be removed.
F ig . 211 Spare whee l well: Ba ss box
Removing bass box
" Lift up the cargo floor using the hand le .
" Squ eeze the lock ing tabs
q fig. 211 (D of the
con nector.
" Disconne ct the connector @and place the lead
to one side .
"T urn the large screw co unter -clockwise.
" Carefu lly remove the bass box.
Installing bass box
" Carefully place the b ass box in t he wheel. The
inscription " FRON T" on the bass box mus t face
forward .
" Reconnect the connector that was removed .
" Secure the bass box with the large screw.
" Fo ld the cargo floor back down.
256
Inflatable spare tire
Applies to vehicles: with inflatable spare tire
The inflatable spare tire expands to its full diam­
eter when it is inflated .
Fig. 212 In flatable spa re tir e with compressor
Removing inflatable spare tire
" Lift up the cargo floo r using t he h andle .
" Remove the dirt tray .
" Tu rn the large screw
q fig . 212 co unter -clock-
w ise .
" Remove the bass box as required
q page 256 .
"Take out the inflatable spare tire.
" Always store the vehicle tool kit, the jack* and
the replaced t ire in the luggage c ompa rtment
q page 140.
Stowing the inflatable spare tire
" Release the air by unscrewing the valve stem.
" Screw the
valve stem back in afterwards.
" Wait a few hours befo re p lacing the wheel in
the spare wheel well
9 & .
"Insta ll the bass box as required qpage 256.
" Sec ure t he wheel with the large screw .
" Place the dirt tray back in.
" Fold the cargo floo r ba ck down .
After using the inflatable spare wheel
The inflatab le spare tire can be re-used as lo ng as
i t is not damaged and is not worn down to the
tread wear indicators
q &, .
When you let the a ir out of the inf latab le spare
t ir e, it does not assume its folded shape aga in for
several hours. Until then, it ca nnot be placed
back in the spare wheel we ll and stowed se cu rely . .,.

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Emergency situations
General
This chapter is intended for trained emergency
crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
(D Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine .
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked:
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury . Follow the instructions below for safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A discharged battery can freeze at tempera­
tures just below 32 °F (0 °C). Before con­
necting a jumper cable, you must thaw the
Emergency situations
frozen battery completely, otherwise it
could explode.
- Do not allow battery acid to contact eyes or
skin. Flush any contacted area with water immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion.
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery.
- The voltage of the booster battery must al­
so have a 12-Volt rating. The capacity (Ah)
of the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different" Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak­
ened ,
- Use of batteries of different voltage or sub­ stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
q page 221.
(D Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive
electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.
(D Tips
- The discharged battery must be properly
connected to the vehicle's electrical system. .,..
271

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-When conne cting jump er cabl es, make sur e
that they cannot get caught in any moving
parts in the engine compartment.
- Do not bend over the batteries -danger of
chemical burns!
- The battery cell locking screws must be
tightened securely .
- Before you check anything in the engine
compa rtment, always read and heed all
WARNINGS
¢ page 221.
(D Note
Improper hook-up of jumper cables can ruin
the generator.
- Always connect POSITIVE(+) to POSITIVE
(+), and NEGATIVE(-) to NEGATIVE(-)
ground post of the battery manager control
unit.
- Check that all screw plugs on the battery
cells are screwed in firmly . If not, tighten
plugs prior to connecting clamp on negative
battery terminal.
- Please note that the procedure for connect­
ing a jumper cable as described above ap­
plies specifically to the case of your vehicle
being jump started . When you are giving a
jump start to another vehicle, do
not con­
nect the negative(-) cable to the negative
(-) terminal on the discharged battery@
¢
fig. 228. Instead, securely connect the
negative (-) cable to either a solid metal
component that is firmly bolted to the en­
gine block or to the engine block itself. If
the battery that is being charged does not
vent to the outside, escaping battery gas
could ignite and explode !
Towing with a tow truck
General hints
Your Audi requires special handling for towing .
The following information is to be used by com ­
mercial tow truck operators who know how to op­
e rate their equipment safely .
-Never tow your Audi, towing will cause dam­
age to the engine and transmission.
Emergency situations
- Never wrap the safety chains or winch cables
around the brake lines.
- To prevent unnecessary damage, your Audi
must be transported with a flat bed truck.
- To load the vehicle on to the flat bed, use the
towing loop found in the vehicle tools and at­
tach to the front or rear anchorage
¢ pag e 273 and ¢ pag e 274.
A WARNING
--
A vehicle being towed is not safe for passen­
gers. Never allow anyone to ride in a vehicle
being towed, for any reason .
Front towing loop
Do not install the front towing loop unt il it is
needed.

Fig. 229 Fro nt bump er: r em oving th e cover ca p

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Fig. 230 Fro nt bumper: s crewing in th e tow in g l oo p
The towing loop fits into the threaded hole locat­
ed on the right side of the front bumper and
cov­
ered by a cover when not in use.
.,. Remove the towing loop from the vehicle tool­
kit ¢
page 255.
"' Carefully remove the cover ¢ fig. 229 .
.,. Screw the towing loop tightly into the threaded
hole as far as it will go¢
fig. 230. IJi,,
273

Emergency situation s
When it is no longer needed, unscrew the towing
loop and put it back into the vehicle toolkit . Be
sure to have the tow ing loop stored in the vehicle
at all times .
When re -insta lling the cover be su re to first in­
sert the tabs on the cover into the retainers near
the radiator grille . T hen install the other side of
the cover and push it into the retainers
¢f ig. 229 .
The appearance of the cover var ies from the illus­
tration for some model versions .
A WARNING
If the towing loop is not screwed in as far as it
w ill go, the thread can pu ll out when the veh i­
cle is towed -potential risk of an accident .
(D Note
The cover is attached to the bumper with sev­
eral hooks . Do not use excessive force when
remov ing the cover to avoid damaging it.
Rear towing loop
On vehicles without a factory-installed trailer
hitch*, the threaded hole for the towing loop is
on the right side of the rear bumper .
Fig. 2 31 Rear b umper: Cove r
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F ig . 232 Rea r bumpe r: S crew ing in t owing loop
Vehicles with a towing loop
~ Remove the tow ing loop from the vehicle tool ­
ki t
¢ page 255.
~ Press t he cover i n by app lyi ng short strong
pressu re to the bottom pa rt to release it from
t he bumper
¢fig . 231.
~ Sc rew the towing loop t ightly into t he threaded
hole as far as it will go¢
fig. 232.
Vehicles with a trailer hitch*
~ In sta ll the tra ile r hitch.
~ Attach the tow ing bar or the tow ing ca ble to
the t ra iler hi tch .
Unscrew the towi ng loop again afte r use and i n­
st all the cover in the b um pe r. Retur n the towing
l oop to the vehicle tool kit . B e sure to have the
tow ing loop stored in the vehicle at all times .
~ WARNING
-If the towin g loop is not screwed in as fa r as
it will go, the thread can pull out when the
veh icle is towed - potent ial risk of an acci­
de nt.
- If your vehicle has a
tra iler hitch* only use a
specia l towing bar to p revent damag ing t he
ball hitch. These towing bars have been spe­
cially designed for trailer towing h itches .
- If your vehicle has a
tra iler hitch* use on ly
special towing cables .