221
TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 233
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries.
2Map Coverage P. 233
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Errors P. 232
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t oo dark or too bright. How
do I adjust the brightness?While the camera image is disp layed, rotate the Interface Dial to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.
223
Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high! For protection,
the display will shut down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
Cannot write to the HDD due to the low temperature.
Please wait until the system warms up.The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display
warms up.
Cannot access the HDD due to low atmospheric
pressure. Navigation and HDD audio functions are
disabled. The system will restart when atmospheric
pressure is OK.The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
No alternate route found.No alternative route method was found. Th e original route method will be used.
Ensure that a road name is displayed at the bottom of the map. If the error persists, or
is shown for a wide area, see a dealer.
228
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1. Set the power mode to ON, and turn on
the audio system.
If you set the power mode to
ACCESSORY, you will be requested
to enter the security code. See step 3.
2. Press and hold the VOL 9 (Volume/
Power) button fo r more than two
seconds.
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
“ENTER CODE” appears on the
navigation screen.
3. Enter the security code.
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S. you can register the security
code at Acura Owners
(owners.acura.com.), and find information
on how to retrieve the serial number and
obtain the code at radio-
navicode.acura.com .
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
229
System InitializationStartup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems:
2GPS System P. 230
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press u to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehicle position icon at
intersections. This is normal; the system
will correct itself while you drive.
233
Client AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database. Note
that unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.com .
To find navigation system update
information:
1. Visit www.acuranavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation
Update
Acura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated data file:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System/Device Information P. 210
2. Call the Acura Navigation Disc
Fulfilment Center at (888) 549-3798, or
order online at www.acuranavi.com .
Updated data is not available from a
dealer. However, the d ealer may assist you
in obtaining an update for you out of
courtesy. There is no program for free
updates.
234
Client AssistanceTraffic Information
Reference Information
Traffic Information
Continuously updated traffic information is
available in major metropolitan areas
across the 48 contiguous states and some
cities in Canada. A list of coverage areas is
available online.
To find traffic information:
1.Visit www.acura.com/realtimetraffic .
2. Select Real-Time Traffic on the RDX.
3. Click AcuraLink Real-Time Traffic.
Operation in Alaska,
Hawaii, Canada, Puerto
Rico, and Mexico
Navigation-equipped vehicles delivered to
Alaska, Hawaii, Puerto Rico, and Mexico
are equipped with SiriusXM® hardware,
but SiriusXM® broadcasting is not
available. There are ce rtain functions that
rely on SiriusXM® sate llite signal coverage
which are not available, including but not
limited to AcuraLink and traffic/weather-
related services. Unavailable menu options
will appear gray on the LCD display.
All roads displayed on the map screens are
verified roads. Information in this manual
relating to “unverified” roads or areas is
not applicable.
■ SiriusXM® Radio
■Map Coverage
Entering a destination address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry routes between islands
in the database.
If Street Name Guidance is set to ON, the
street names will not be read out by voice
guidance. This may change in a future data
update.
Shipping a Vehicle to the
U.S. Mainland
To receive SiriusXM® audio, traffic, or
weather information, you must call
SiriusXM® and set up an account at (800)
852-9696.
To receive AcuraLink quick tips, contact
Acura Client Relations at (800) 382-2238,
and ask them to activate your AcuraLink
unit.
■Address and Place Entry
Screens
■Puerto Rico and Mexico
235
Reference Information
Legal Information
Copyrights
•Infogroup-Data: Certain business data
provided by Infogroup © 2011, All
RIghts Reserved.
• EXIT-Data: © ZENRIN CO., LTD. 2011.
All rights reserved.
• Building foot print: © ZENRIN CO., LTD.
2011. All rights reserved.
• Junction View Data: © ZENRIN USA,
INC. 2011. All rights reserved.
• Brand icon: The marks of companies
displayed by this product to indicate
business locations are the marks of their
respective owners. The use of such
marks in this product does not imply any
sponsorship, approval, or endorsement
by such companies of this product.
User Agreements
In using this HDD “Satellite Linked
Navigation System” (the “HDD”), which
includes HONDA MOTOR CO., LTD.
software, PIONEER CORPORATION
software, and NAVTEQ database contents
(hereinafter referred to as “Licensors”),
you are bound by the terms and conditions
set forth below. By using your copy of the
HDD, you have expre ssed your Agreement
to the terms and conditions of this
Agreement. You should, therefore, make
sure that you read and understand the
following provisions. If for any reason you
do not wish to be bound by the terms of
this Agreement, please return the HDD to
your dealer.
• The HDD may not be copied, duplicated,
or otherwise modified, in whole or in
part, without the express written
permission of the Licensors.
• The HDD may not be transferred or
sublicensed to any third party for profit,
rent or loan, or lice nsed for reuse in any
manner.
■ Navigation System User
Agreement
• The HDD may not be decompiled,
reverse engineered or otherwise
disassembled, in whole or in part.
• The HDD may not be used in a network
or by any other manner of simultaneous
use in multiple systems.
• The HDD is intended solely for personal
use (or internal use where the end-user
is a business) by the consumer. The HDD
is not to be used for commercial
purposes.
• The Licensors do not guarantee to the
client that the functi ons included in the
HDD meet the specific objectives of the
user.
• Licensor shall not be responsible for any
damages caused by the use of the HDD
to the actual user or to any third party.
• The warranty on the HDD shall not
extend to an exchange or refund due to
misspelling, omission of letters, or any
other cosmetic discrepancy in the
contents of the HDD.
• The right to use the HDD shall expire
either when the user destroys the HDD
or software, or when any of the terms
of this Agreement are violated and the
Licensors exercise the option to revoke
the license to use the HDD or software.
Continued
236
Legal InformationUser Agreements
Reference Information
•The terms and conditions hereof apply
to all subsequent users and owners as
well as to the original purchaser.
• The logos of oil companies, hotels,
convenience stores, and other
businesses are displayed for your
information and convenience, and in no
way imply any sponsorship, approval or
endorsement of these companies, or
their products. The logos are trademarks
of their respective owners.
• The marks of companies displayed by
this product to indicate business
locations are the marks of their
respective owners.
• The use of such marks in this product
does not imply any sponsorship,
approval, or endo rsement by such
companies of this product.
The user shall indemnify and save harmless
the Licensors, and their officers, employees
and agents, from and against any claim,
demand or action, irrespective of the
nature of the cause of the claim, demand
or action, alleging loss, costs, expense,
damages or injuries (including injuries
resulting in death) arising out of the use or
possession of the HDD or software. Use, duplication, or
disclosure of this HDD
by or on behalf of the United States
government is subject to “Restricted
Rights” as set forth at FAR 52.227-14, -19
or DFARS 252.227-7013, as applicable.
Manufacturers are the Licensors, including
HONDA MOTOR CO., LT D., 2-1-1 Minami
Aoyama Minato-Ku Tokyo 107-8556
JAPAN., PIONEER CORPORATION, 1-1
Shin-ogura, Saiwai-ku, Kawasaki-shi,
Kanagawa 212-0031, Japan., NAVTEQ
Corporation, 425 W Randolph St. Chicago,
IL 60606, USA. Music recognition technology and
related data are provided by
Gracenote®. Gracenot
e is the industry
standard in music recognition
technology and related content delivery.
For more information, visit
www.gracenote.com .
When music is recorded to the HDD
from a CD, information such as the
recording artist and track name are
retrieved from the Gracenote Database
and displayed (when available).
Gracenote may not contain information
for all albums.
Gracenote is an internet-based music
recognition service that allows artist,
album, and track information from CDs
to display on the HDD.
Gracenote users are allowed 4 free
updates a year. More information about
Gracenote, its features, and downloads
are available at www.acuranavi.com (in
U.S.) or www.acuranavi.ca (in Canada).■Gracenote Music Recognition
Service (CDDB)