2014 VOLKSWAGEN TRANSPORTER ECU

vehicle at moderate speeds in order to reduce en-gine wear and to increase the mileage that the en-gine can cover. Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running smoothly. The following applies up to 1,000 kilometres:
• Do not depress the accelerator fully.
• Do not drive the vehicle at more than 2/3 of the top engine speed.
• Do not drive with a trailer attached.
Accessories and replacement parts
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
Volkswagen Commercial Vehicles recommends that you seek advice from a Volkswagen Commer-cial Vehicles dealership before purchasing acces-sories, spare parts or service fluids. For example, if the vehicle is to be retrofitted with accessories or if parts have to be renewed. Volkswagen Commer-cial Vehicle dealerships can recommend accesso-ries, parts and service fluids which are suitable for your requirements. They can also answer any questions you might have regarding official regula-tions.
Volkswagen Commercial Vehicles recommends you use only approved Volkswagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Commercial Vehicles for suitability, re-liability and safety. A Volkswagen Commercial Ve-hicles dealership is also qualified for correct instal-lation.
Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen Commercial Vehi-cles can therefore assume no responsibility for these parts, even if they have been approved by an official testing agency or are covered by an offi-cial approval certificate.
Service fluids and consumables
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
From 1,000 to 1,500 kilometres, gradually in-crease driving performance to top speed and high-est engine speed.
Running in new tyres and brake pads
• New wheels and tyres =>page 367
• Information on the brakes =>page 272
r:lib If the engine is run in gently, the life of the en-W gine will be increased and its oil consumption
Any retro-fitted equipment which has a direct ef-fect on the vehicle and/or the way it is driven must be approved by Volkswagen Commercial Vehicles for use in your vehicle and bear the e mark (the European Union's authorization symbol). These devices include cruise control systems or an elec-tronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear the ,A WARNING
Incorrectly performed repairs or modifica-tions to your vehicle can impair the effective-ness of the airbags, cause faults, accidents and fatal injury.
• Never secure or mount objects such as drink holders, telephone holders either on or next to the airbag covers or within the de-ployment zone of the airbag.
• Objects either on or next to the airbag module covers or are in the deployment zone of the airbags can cause serious or even fatal injuries should the airbags be activated.
All service fluids and consumables, e.g. toothed belts, tyres, coolant, engine oil, spark plugs and vehicle batteries, are being constantly developed. For this reason, service fluids and consumables
Vehicle care and maintenance I 395

Retrofitting two-way radios
.--m First read and observe the introductory L-.lc.U information and safety warnings & on page 394.
You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen Commercial Vehicles has approved the vehicle for use with two-way radios providing the following conditions are observed:
• Correct installation of external aerial.
• A maximum transmitting power of 10 watts.
The equipment can only operate at maximum range with an external aerial.
Check first with a qualified workshop if you wish to use a two-way radio with a transmitting power of over 10 watts. Qualified workshops are familiar with the technical options for retrofitting. Volkswa-gen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
Information stored in the control units
.--m First read and observe the introductory L-.lc.U Information and safety warnings & on page 394.
Your vehicle is factory fitted with electronic control units which are responsible for engine and gearbox management. The control units also monitor the function of the exhaust system and the airbags.
These electronic control units continuously evalu-ate data relevant to the vehicle while the vehicle is being driven. Only these data will be stored if there are any faults recorded or any deviations from the specified values. This is generally displayed by the indicator lamps on the instrument cluster.
Special units are required to read and evaluate da-ta stored in the control units.
These data are stored so that specialist workshops can diagnose and solve problems. The following data may have been stored:
• Engine and gearbox-relevant data.
• Speed.
• Direction of travel.
398 Cleaning and maintenance
Please comply with relevant legislation and the in-structions and information given in the operating manuals for radio equipment.
A WARNING
If radio equipment is not secured or not prop-erly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This can cause Injuries.
• While the vehicle is in motion, always se-cure radio equipment properly outside the airbag deployment zone or stow them away safely.
A CAUTION
If you use two-way radios in the car without an external aerial, electromagnetic radiation in the vehicle could exceed limit values. This also applies to external aerials which have not been correctly installed.
• Two-way radios should only be used In the vehicle If an external aerial Is properly connected.
• Braking power.
• Seat belt monitor.
The control units never record conversations that take place in the vehicle. it is neither possible nor permitted to use the stored data to create move-ment profiles.
When the vehicle is being used, situations may arise in which the stored data (alone or in conjunc-tion with other information such as accident re-ports, vehicle damage, witness statements etc.) can become assignable to a particular person, whereby consultation of an expert and use of the expert's information may be necessary.
In vehicles with an emergency call function via a mobile telephone or other units, the current loca-tion can be transmitted. In the event of an accident in which the control units register that an airbag has been triggered, the system can automatically send out a signal. This depends on your service provider. Transmission is possible only in areas
with a sufficiently strong mobile telephone signal. .,..

Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an emergency, allow certain vehicle data to be trans-mitted from the vehicle.
Event data recorder
The vehicle is not fitted with an event data record-er.
Event data recorders temporarily store vehicle in-formation. This provides precise information in the event of an accident. In vehicles with an airbag system, data that might be relevant in the event of an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed. The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is cov-ered by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions, such as lane change flash, single door unlocking and displays, can be reprogrammed using special workshop equipment. If this is the case, the de-scriptions in your vehicle wallet will no longer cor-respond with the original functions. Volkswagen Commercial Vehicles recommends that any re-programming should be confirmed in the service schedule under "Workshop comments".
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
There is a diagnostic interface for reading the event memories in the vehicle interior &. Data relating to the function and status of the electronic control units are stored in the event memory. Addi-tional information on the stored data is available from qualified workshops.
The diagnosis interface is located in the footwell on the driver side behind a cover next to the lever for opening the bonnet.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted. Other memory content is overwritten on an on-going ba-sis.
A WARNING
Incorrect use of the diagnostic Interface can cause faults, which can result in accidents and serious injuries.
• Never read the event memory using the di-agnostic Interface yourself.
• The diagnostic Interface should only be read by a qualified workshop. Using a mobile telephone in the vehicle without a connection to the
external aerial
,...--.m First read and observe the introductory L--I=>U information and safety warnings & on page 394.
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio waves, which may also be termed "high-frequency energy". Current scientific literature warns us that radio waves can be harmful to human beings if they exceed certain limits. Government bodies and international committees have introduced threshold values and guidelines to ensure that electromag-netic radiation produced by mobile telephones does not pose a hazard to health. However, there is no proven scientific evidence that demonstrates that cordless telephones are absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile tele-phones, by taking steps to reduce the level of per-sonal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle, the level of electromagnetic radiation could be higher than when the mobile telephone is connec-ted to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable additional functions of Bluetooth® compatible mobile tele-phones, this will satisfy the legal requirements in many countries which permit the use of a mobile telephone in a vehicle only if a hands-free unit is used.
The factory-fitted hands-free system in your vehicle has been developed for use with mobile tele-phones that are compatible with Bluetooth®_ Mo-bile telephones must be carried in a suitable tele-phone holder or be stored securely in the vehicle. If a telephone holder is used it must be securely at-tached to the base plate. This is the only way to .,.
Vehicle care and maintenance 399

ensure that the mobile telephone is securely at-tached to the dash panel and always within reach of the driver. Depending on which hands-free sys-tem is installed, the connection between the mobile telephone and the external aerial is established ei-ther via the telephone holder or via an existing Bluetooth® connection between the mobile tele-phone and the vehicle.
Connecting the mobile telephone is to a telephone aerial integrated in the vehicle or to an external tel-ephone aerial reduces the electromagnetic radia-tion generated by the telephone which could affect the human body. Using an aerial also improves the quality of the signal.
If a mobile telephone is used in the vehicle interior without this hands-free system, it is not safely se-cured in the vehicle and also not connected to the vehicle's external telephone aerial. Furthermore, the mobile telephone is not being charged in the telephone holder. lt is also likely that the telephone connection will be disrupted and the signal strength will be poor.
No mobile telephone should be used in the vehicle unless it is connected to a hands-free unit. Volks-wagen Commercial Vehicles recommends the use of an external aerial when a mobile telephone is used in the vehicle.
Bluetooth® is a registered trademark of Blue-tooth® SIG, Inc.
A WARNING
Any mobile telephone that Is not secured or is incorrectly secured In the vehicle could be flung though the Interior during a sudden driving or braking manoeuvre, or In the event of an accident. This could cause Injuries.
• Mobile telephones, other devices and tele-phone accessories such as telephone hold-ers, notepads and portable navigation devi-ces must always be secured properly outside of the alrbag deployment zones or be stowed In a safe place whilst the vehicle Is In motion.
400 I Cleaning and maintenance
A WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are used, electromagnetic radiation In the vehicle could exceed limit values and thus be a health hazard for drivers and other vehicle occupants. This also applies to external aer-ials which have not been correctly Installed.
• Keep mobile telephone aerials at least 20 cm away from pacemakers, as the telephones may affect their functioning.
• Do not carry a mobile telephone in your breast pocket above a pacemaker when the telephone Is switched on or In standby mode.
• Switch off the mobile telephone Immedi-ately If you suspect it may be Interfering with a pacemaker.

Vehicle lifting points
Fig. 287 Lifting points at front for the lifting plat-form or vehicle jack.
First read and observe the introductory l.-J,::..U information and safety warnings & on page 394.
The vehicle may only be lifted at the points shown in the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not raised on the lifting points shown, the vehicle could be damaged => &.
Lifting platforms with fluid filled cushions (receiving platforms) may not be used for lifting the vehicle.
There are many precautions that have to be fol-lowed when lifting a vehide on a workshop hoist or floor jack. Do not try to lift a vehicle on a lifting plat-form or vehicle jack unless you have the training, knowledge and experience to be able to do so safely.
Using the jack to lift the vehicle =>page 423.
A WARNING
Lifting your vehicle incorrectly with a lifting platform or vehicle jack can cause accidents and serious personal injury:
• Always read and heed the operating in-structions from the lifting platform or vehicle jack manufacturer and any legal regulations before lifting the vehicle.
• All occupants should leave the vehicle be-fore it is lifted.
• The vehicle should only be lifted at the points indicated In the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not lifted at
Fig. 288 Lifting points at rear for lhe lifting plat-form or vehicle jack.
A WARNING_(Contlnued)
the points shown, it could fall off the lifting platform when work is being carried out, e.g. when the engine or gearbox is removed.
• The vehicle jacking points must be placed on the centre of the vehicle lift support surfa-ces, with as much surface contact between the vehicle and the support surfaces as pos-sible.
• Never start the engine when the vehicle is raised. The vibration of the engine could cause the vehicle to fall off the lifting point.
• If work has to be carried out underneath the lifted vehicle, secure the vehicle with suit-able jack stands with a sufficient load-bear-ing capacity.
• Never climb up the lifting platform.
• Always check that the vehicle is not heavi-er than the lifting capacity of the lifting plat-form.
CD
• Never lift the vehicle by the engine oil sump, the gearbox or the front or rear axle.
• To prevent damage to the underside of the vehicle when lifting, rubber pads must be used. Ensure that the lifting platform arms are able to move freely.
• The lifting platform arms must not be al-lowed to come Into contact with the sills or any other part of the vehicle. Vehicle care and maintenance 1401

Mobile on line services
c:QJ Introduction
This chapter contains information on the following subjects:
Volkswagen Car-Net services Applications (apps) .. 402 404
Information on the Volkswagen Car-Net
mobile online services and applications
(apps) can be transmitted directly to your
vehicle and integrated.
For information on Volkswagen Car-Net services and applications, their availability and the related technical requirements and compatible devices go to www.volkswagen-commercial-vehicles-carnet.com.
Additional information and warnings:
• 399, Using a mobile telephone in the vehicle without a connection to the external aerial
• Radio. provision for mobile tele-phone, infotainment system, navigation system
A WARNING
If mobile equipment is not secured or Is in-correctly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or in the event of an accident. This can cause injuries.
Volkswagen Car-Net services
r--T'n First read and observe the introductory l-J,:.lJ information and safety warnings & on page 402.
402 I Cleaning and maintenance
A WARNING (Continued)
• While the vehicle is in motion, always se-cure mobile equipment properly outside the airbag deployment zone or stow them away safely.
A WARNING
Unsuitable or incorrect use of applications and Volkswagen Car-Net services can cause damage to the vehicle, accidents or serious injury.
• Volkswagen recommends that you only use Volkswagen applications and Volkswa-gen Car-Net services for your vehicle.
• Protect the mobile device and the applica-tions on it from misuse.
• Never make changes to applications or Volkswagen Car-Net services.
• Observe the user guide for your mobile device.
A WARNING
Using applications and Volkswagen Car-Net services while driving can distract you from the road. Accidents and Injuries can occur if the driver is distracted.
• Always drive carefully and responsibly.
CD
Your mobile devices must always be switched off In areas where special regulations apply and when the use of such devices Is not per-mitted. The radiation emitted by these mobile devices when switched on could interfere with sensitive technical and medical equipment, possibly resulting in malfunction of or damage to the equipment. Volkswagen Car-Net services encompass both in-formation services such as extended navigation services, and vehicle-related services such as ve-hicle status, emergency and breakdown services, and convenience operation functions. ..,.

To note Some possible causes Possible solution
-Headlights are adjusted for -Change over the headlights for driving driving on the left or right. on the left or right 106. The road ahead is not lit up -Headlight beams set too high. -Set the headlight range 106. properly. -Bulbs are defective. -Change the bulbs 432. -The dipped beam headlights -Switching on dipped headlights are not switched on. 106.
Low vehicle battery charge. Recharge vehicle battery 362.
Electrical consumers not Low fuel level. Fill the tank 340. working. Fuse blown. Check fuse and replace as necessary 429.
-Short journeys. -Avoid short journeys.
-Uneven acceleration. -Think ahead when driving. -Accelerate evenly.
An electrical consumer is switch-Switch off all consumers that are not nee-ed on. de d.
Fault in engine management Have the fault rectified 407. Fuel consumption is higher system. than indicated. Tyre pressure too low. Adjust the tyre pressure 367.
Driving in hilly regions. No direct solutions possible.
Driving with a trailer or roof carri--Check whether it is needed. er. -Remove when not being used.
Driving with a heavy load. No direct solutions possible.
Driving at high engine speed. Select a high gear.
In an emergency
COl Introduction
This chapter contains information on the following subjects:
Making you and your vehicle safe . . 412
First aid kit. warning triangle, high-visibility waistcoat and fire extinguisher . . . . . . . . . . . . . 413
Additional information and warnings:
• Braking, stopping and parking 269
• Manual opening and closing 413
• Vehicle toolkit 416
• Changing a wheel 420
A WARNING
Any broken-down vehicle Increases the risk of accidents in road traffic-both for you and other road users.
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic In order to lock all doors securely In an emergency. Switch on the hazard warning lights to warn other road users.
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that they are locked In the vehicle in an emergency. People locked In the vehicle may be subjec-
ted to very high or very low temperatures. Practical tips 1411

First aid kit, warning triangle, high-visibility waistcoat and fire
extinguisher
l"'""'('n First read and observe the introductory L.-J,::,JI Information and safety warnings & on page 411.
High-visibility waistcoat
In some vehicles there is a stowage compartment for a high-visibility waistcoat in the driver door 9.
Warning triangle
The warning triangle must comply with legal re-quirements.
First aid kit
The first aid kit must comply with legal require-ments. Comply with the expiry dates of the con-tents.
In some vehicles, there is a bag containing the warning triangle and first aid kit next to the vehicle toolkit.
To remove the bag, pull it inwards by the long end at the front while turning it downwards slightly.
Manual opening and closing
COl Introduction
This chapter contains information on the following subjects:
Unlocking the driver door manually . . . . . . . . . 414 Unlocking the tailgate manually ............ 414
Closing the sliding/tilting roof manually . . . . . 415
Unlocking the selector lever lock manually . . . 415
Should the radio signal of the remote control key or the central locking system fails, the doors, tailgate and sliding/tilting roof can be locked and, with some exceptions, unlocked manually.
Additional information and warnings:
• Vehicle key set 36
• Central locking system 39
• Doors 45
• Tailgate 49
• Sliding/tilting roof 58
• Closing the electric pop-up roof manually, Cali-fornia 192
In vehicles with a kitchenette, the first aid kit is lo-cated on the rear panel of the left stowage com-partment in the kitchen unit.
Fire extinguisher
Before using the fire extinguisher, make sure you are familiar with its operation. If an operating man-ual is supplied with the fire extinguisher, place it in the vehicle wallet.
The fire extinguisher must comply with the valid legal requirements. lt must be fully functional and checked regularly. See the test certificate on the fire extinguisher.
A WARNING
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung though the vehicle and cause severe Injuries.
• Always secure the fire extinguisher, high-visibility waistcoat, first aid kit and warning triangle safely In the holders. • Securing the pop-up roof manually from outside the vehicle, California 192
• In an emergency 411
A WARNING
Careless manual opening and closing can cause serious Injury.
• If the vehicle Is locked from the outside, the doors and windows cannot be opened from the inside.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle In an emergen-cy and may not be able to get themselves to safety.
• Temperatures Inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious Injuries and Illness or fatalities, especially to small chil-dren. .,.
Practical tips 413