WARNING
Working on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, explosions, or electrical shocks. Always read and heed the following WARNINGS and safety precautions before working on the batteries or the electrical system.
x Before working on the electrical system, always switch off the ignition and all electrical consumers and disconnect the negative (–) cable from the standard 12 Volt vehicle battery.
x When you change a light bulb, always switch off the light first.
x Always keep children away from battery acid and vehicle batteries in general.
x Always wear eye protection. Never let battery acid or lead particles come into contact with your eyes, skin, or clothing.
x Sulfuric battery acid is very corrosive. It can burn unprotected skin and cause blindness. Always wear protective gloves and eye protection. To reduce your risk of injury, never tilt the batteries, as this could spill acid through the vents and burn you.
x If you get battery acid in your eyes or on your skin, immediately rinse with cold water for several minutes and then get immediate medical attention. If you swallow any battery acid, get medical attention immediately.
x When disconnecting the batteries from the vehicle electrical system, always disconnect the negative cable (–) first and then the positive cable (+).
x Always switch off all electrical consumers before reconnecting 12 Volt vehicle batteries. Reconnect the plus cable (+) first and then the negative cable (–). Never reverse the polarity of the connections. This could cause a fire.
x A highly explosive mixture of gases is given off when the battery is being charged.
x Do not smoke and avoid fires, sparks, and open flames when working. Never create sparks or electrostatic charges when handling cables and electrical equipment. Never short circuit the battery terminals. High-energy sparks can cause serious personal injury.
x Never use or attempt to charge a damaged or frozen battery, or a battery that was frozen but has thawed. Charging a frozen or thawed battery could cause explosions and chemical burns! Replace damaged or frozen vehicle batteries immediately. A dead battery can freeze at temperatures around +32 °F (0 °C).
x If the battery has a vent line or tube, make sure that this it is properly connected to the battery.
x Always make sure that the vent line is securely attached to a vehicle battery that is located in the luggage compartment.
WARNING
California Proposition 65 Warning
x Battery posts, terminals, and related accessories contain lead and lead components, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.
NOTICE
x Do not expose the vehicle battery to direct sunlight for an extended period of time as ultraviolet rays may damage the battery housing.
x If the vehicle is left standing in the cold for a long time, protect the vehicle battery from freezing. A battery will be permanently damaged by freezing.
Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle battery has been replaced may change or delete system settings (including time, date, personal convenience settings and programming). Check the settings and correct as necessary once the vehicle battery has built up a sufficient charge.
Warning light
Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.
Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
AdBlue fill level too low. Refill AdBlue
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle. (out of range). – Buttons have been pressed too many times.
– Replace battery –. Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, brake-assistance systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the keyword index.
Driver seat and outer mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
No jack in vehicle or no collapsible spare tire or tire mobility set in vehicle.
Equipment differs depending on vehicle. No direct corrective action possible because this depends on the equipment. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance
Vehicle has mobility tires.
Features do not work as described in this Manual.
Settings were changed in the Volkswagen Information System or Infotainment System.
Check and reset to factory settings if necessary or
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Adjust headlight range – Change light bulbs – Switch on low beams
Electrical appliances do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Checklist
For your own safety and that of your passengers, carry out the following steps in the order listed
⇒ :
1. Park the vehicle at safe distance from traffic and on a suitable surface ⇒ .
2. Switch on emergency flashers by pressing the switch ⇒ fig. 310.
3. Apply the electronic parking brake to help prevent the vehicle from moving.
4. Shift the transmission into Park (P)
5. Stop the engine and remove the key from the ignition switch
6. Have all passengers exit and go to a safe location away from moving traffic, such as behind a guard rail.
7. Take all vehicle keys with you when leaving your vehicle.
8. Set up a warning triangle or other warning device in order to alert other motorists and cyclists.
9. Let the engine cool down and get expert assistance if necessary.
If the emergency flashers are on, use the turn signal lever to indicate a direction or lane change, for example when the vehicle is being towed. This temporarily interrupts the emergency flashers.
Switch on the emergency flashers when:
x Traffic suddenly slows down or stops in front of you to warn those approaching from behind.
x In any emergency situation.
x If the vehicle breaks down.
x When being towed.
Always obey traffic laws that govern the use of emergency flashers where you are driving.
If the emergency flashers are not working, a different method – as permitted by law – must be used to alert other motorists and cyclists to the breakdown.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
WARNING
The vehicle exhaust system and the catalytic converter or diesel particulate filter get very hot and can cause a fire and serious personal injury.
x Never park where parts of the hot exhaust system or catalytic converter could ignite flammable materials, such as dry grass, brush, leaves, spilled fuel, etc.
The vehicle battery will be drained if the emergency flashers are on for a long time – even if the ignition is switched off.
2. Switch off the engine, shift the transmission into Park (P) ⇒ Shifting. Then apply the parking brake
to help prevent the vehicle from moving ⇒ Braking and parking.
3. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly.
4. Straighten the steering wheel so that the front wheels point straight forward.
5. Block the diagonally opposite wheel with chocks or other suitable things.
6. Loosen the wheel bolts of the wheel to be changed ⇒ Wheel bolts.
7. Remove the scissors jack and tools from the vehicle.
8. Inset the extension ⇒ fig. 323 (A) into the scissors jack (B) Attach the crank (C) to the extension (A).
9. Find the jack lift point on the vehicle frame that is closest to the wheel to be changed.
10. Crank up the jack so that it still just fits underneath the lift point.
11. Position the jack so that its base is directly underneath the lift point ⇒ fig. 324, making sure that the entire base of the jack rests securely on the ground.
12. Align the jack and wind up the jack claw at the same time, until the claw cradles the rib underneath the vehicle A or B.
13. Continue cranking up the jack until the wheel is just a little off the ground.
WARNING
Using the wrong jack to raise a vehicle with side steps, extended door sills, additional decorative trim or other enhancements in the area of the lower side sills can cause the vehicle to fall off the jack and result in serious personal injury.
x Never use the standard jack supplied with unmodified vehicles to raise the vehicle. The side step can interfere with the jack when raising the vehicle.
x Always use the scissor vehicle jack supplied with the authorized side step package when the vehicle must be jacked up, for example, to change a tire.