2014 VOLKSWAGEN PASSAT CC ESP

Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.

WARNING
Inappropriate spare parts and accessories as well as improperly performed work, modifications and repairs can cause vehicle damage, accidents and serious personal injuries.
x Volkswagen strongly recommends to only use accessories approved by Volkswagen and Genuine Volkswagen Parts®. These parts and accessories have been evaluated by Volkswagen for their suitability, reliability and safety.
x Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities have the required tools, diagnostic equipment, repair information, and trained personnel to properly replace any airbag in your vehicle and assure system effectiveness in a crash.
x Only install parts on the vehicle that are consistent with factory-installed parts with respect to design and characteristics.
x Never store, mount, or attach objects, such as cup holders or phone cradles, on or next to the airbag module covers or within the airbags deployment zones.
x Only use wheel rim/tire combinations approved by Volkswagen for the respective vehicle type.
Break-in period

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human body. Limits and guidelines have been established by governmental authorities and international committees in an effort to keep the electromagnetic radiation from mobile phones at levels that will not cause health problems. However, there is no scientifically based proof that wireless phones are absolutely safe.
Therefore, some experts recommend a precautionary approach regarding the use of mobile phones by taking measures that lower the personal exposure to electromagnetic fields. When using a mobile telephone inside a motor vehicle without a proper connection to an integrated vehicle telephone antenna, the personal exposure to electromagnetic fields will be higher than when using the mobile telephone while properly connected to an integrated or other outside vehicle telephone antenna.
Your vehicle may be equipped with an optional hands-free system that will permit many of the features of compatible Bluetooth® enabled mobile telephones to be used for greater convenience and is consistent with the laws of an increasing number of states and localities that prohibit the use of mobile telephones without some kind of hands-free device.
The hands-free system in your vehicle can be used with certain mobile phones that are connected by wire and hardware connector or via compatible Bluetooth® enabled phones with a cradle that is designed to fit your mobile telephone. The special cradle offers several advantages: The phone cradle must be safely secured to the base plate. Your phone is firmly attached to the instrument panel and is within reach at all times. Placing the phone in its cradle permits it to be charged, but more importantly connects the mobile phone to the vehicle's outside antenna. A mobile telephone that is properly connected to the integrated or other outside vehicle telephone antenna will lower the personal exposure to electromagnetic fields. You should also experience a better quality of service. Although a mobile telephone can be used inside your vehicle without a cradle, the phone will not be securely attached to the vehicle, will not be charged through the cradle wiring, and more importantly will not be connected to the vehicle's integrated telephone antenna. The mobile phone will also not be recharged. You might also experience more dropped calls and an overall impaired quality of the connection.
Therefore we strongly recommend that you use your mobile telephone in your vehicle only when it is properly attached to an appropriate cradle mounted on a base plate on the instrument panel.
Because of the large number and variety of mobile telephones on the market and the frequency with which new models are introduced, Volkswagen does not offer cradles for mobile telephones. Please check with the manufacturer of the mobile telephone that you plan to use.
Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.
WARNING
A mobile phone on the seat, instrument panel or in other places can be thrown around the inside of the vehicle during a sudden braking maneuver, a crash or other accident and injure vehicle occupants.
x Never place or attach accessories or other objects (such as cup holders, telephone brackets, note pads, navigation systems, large, heavy or bulky objects) on the doors, on the windshield, over or near the area marked “AIRBAG” on the steering wheel, instrument panel, backrests or between these areas and the occupant. Such objects could cause serious injury in a collision, especially if an airbag inflates.

x Service may be inadequate due to lack of proper service facilities, tools or testing equipment.
x Replacement parts may not be readily available.
x DVD navigation systems for vehicles built for the United States and Canada will not necessarily work in Europe, and may not work in other countries outside of North America.
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts.
x Volkswagen is not responsible if the vehicle does not meet the respective legal requirements in other countries and continents.
Radio antenna and reception

Declaration of Compliance, Telecommunications and
Electronic Systems
Radio Frequency Devices and Radiocommunication Equipment User Manual Notice.
Radio-based equipment
x Mobile Phone Package
x Electronic immobilizer
x HomeLink® Universal Transmitter
x Remote control vehicle key
x Tire Pressure Monitoring System
x Keyless Access locking and starting system
x Park Distance Control (PDC) system
These devices comply with:
FCC Part 15.19
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Part 15.21
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
These devices comply with RSS-210 of Industry Canada.
Operation is subject to the following 2 conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.

Lights up Possible cause Proper response
B
Engine control/monitoring system malfunction (engine Malfunction Indicator Light - MIL)
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.

Flashes Possible cause Proper response
B Misfire, which can damage the catalytic converter.
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
As long as the indicator lights B or %0# are on, expect engine malfunctions, increased fuel consumption, and loss of engine efficiency.
Catalytic converter

Lift points for the vehicle

Fig. 168 Front lift point for workshop hoist or floor jack.

Fig. 169 Rear lift point for workshop hoist or floor jack.
The vehicle may only be raised at the lift points shown in illustrations ⇒ fig. 168 and ⇒ fig. 169. If the
vehicle is lifted at different points, vehicle damage ⇒  and serious injuries may occur ⇒ .
Workshop hoists that use fluid cushions (receiving platforms) must not be used for lifting the vehicle.
There are many precautions that have to be followed when lifting a vehicle on a workshop hoist or floor jack. Do not try to lift a vehicle on a workshop hoist or floor jack unless you have the training, knowledge, and experience to be able to do so safely.
Information about lifting the vehicle with the vehicle jack, Lifting the vehicle with the vehicle jack or, Lifting the vehicle with the vehicle jack (CC R-Line), respectively.

Removing the selector gate cover
x Pull upward on the cover around the selector lever sleeve ⇒ fig. 177.
x Slip the cover up and over the selector lever ⇒ .
Emergency release for the selector lever (Version A)
x With the screwdriver from the vehicle tool kit, carefully push the release lever ⇒ fig. 178 A in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
Emergency release for the selector lever (Version B)
x Push the release lever B in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
WARNING
Never shift the transmission out of Park (P) without first setting the electronic parking brake. Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause an accident and serious injuries.
NOTICE
Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the vehicle is towed (or you let it coast) for an extended period or at high speed with the engine shut off.