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NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually locked or unlocked with the key bit, Emergency closing and opening.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem, Exterior care and cleaning.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
Anti-theft alarm system
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Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can also be deactivated by grasping one of the front door handles when a valid vehicle key is in range, Unlocking or locking the vehicle with Keyless Access, Unlocking or locking the vehicle with Keyless Access.
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the luggage compartment lid is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock switch 1 on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the emergency key, only the driver door is unlocked, not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.
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When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an
open door ⇒ fig. 10, ⇒ fig. 11.
Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignition. The icon in the instrument cluster display goes out about 15 seconds after the vehicle has been locked.
Child safety lock
Fig. 27 In the left rear door: Child safety lock A deactivated, B activated.
Fig. 28 In the right rear door: Child safety lock A deactivated, B activated.
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When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an
open door ⇒ fig. 10, ⇒ fig. 11.
Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignition. The icon in the instrument cluster display goes out about 15 seconds after the vehicle has been locked.
Child safety lock
Fig. 27 In the left rear door: Child safety lock A deactivated, B activated.
Fig. 28 In the right rear door: Child safety lock A deactivated, B activated.
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Applicable only in Canada
Opening the luggage compartment lid
Fig. 31 A: In the remote control vehicle key: Button to unlock and open the luggage compartment lid. B: In the driver door: Button to unlock and open the luggage compartment lid.
Fig. 32 Opening luggage compartment lid from the outside.
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manually with the emergency key, it cannot be opened using the q button on the remote control vehicle key or the q switch inside the driver door.
WARNING
Improper or unsupervised closing of the luggage compartment lid can cause severe injuries. Never close the luggage compartment lid when someone is in the way.
x Never leave your vehicle unattended or let children play around your vehicle, especially with the luggage compartment lid left open. A child could crawl into the vehicle and pull the luggage compartment lid shut, becoming trapped and unable to get out. A closed vehicle can become very hot or very cold depending on the season. Temperatures can quickly reach levels that can cause unconsciousness or death, particularly to small children.
Make sure that the remote control vehicle key is not in the luggage compartment before closing the luggage compartment lid.
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For one-touch opening: Press the switch for the window down briefly as far as it goes.
For one-touch closing: Pull the switch for the window up briefly as far as it goes.
Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one-touch feature will not work and must be reactivated:
x Switch on the ignition.
x Close all windows and doors.
x Pull up the switch for the respective window and hold it for at least 2 seconds in this position.
x Release the switch, pull up and hold again. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
WARNING
Improper use of power windows can result in serious personal injury.
x Never let anyone get in the way of a power window when closing it.
x When locking the vehicle from the outside, make sure that no one, especially children, remains in the vehicle. The windows will not open in case of an emergency.
x Always take the key with you when you leave the vehicle. You can still use the power windows for several minutes after the ignition is switched off as long as the driver or front passenger door has not been opened.
x Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.
NOTICE
The windows must go down slightly when you unlock the vehicle. Otherwise the windows and seals could be damaged when opening the doors.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away.
Power window pinch protection
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WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
x Always make sure that no one is in the way of the power sunroof when it is closing.
x Always take all vehicle keys with you when leaving the vehicle.
x Never leave children or persons requiring assistance unattended in the vehicle, especially if they have access to the vehicle key. Unsupervised use of the remote control vehicle key can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
x The sunroof can still be opened or closed for a short period after the ignition has been switched off, as long as the driver or passenger door is not opened.
WARNING
Without pinch protection, the power sunroof will close with enough force to cause serious personal injury.
x Always be careful when closing the power sunroof.
x Always make sure that no one is in the way when overriding the pinch protection to close the power sunroof!
x Pinch protection cannot prevent fingers or other parts of the body from being pressed against the edge of the roof; injuries may result.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
