2014 VOLKSWAGEN JETTA SPORTWAGEN service

Flashes
Temperature gauge needle
⇒ fig. 165
Possible cause Proper response
(B) Normal range Engine coolant level too low.
Check the engine coolant level after the engine has cooled down and add engine coolant if low If the engine coolant level is correct or the problem continues after adding coolant, do not drive any farther. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. These instructions apply only when the coolant temperature stays in the normal range. Stop immediately if the needle goes into the red warning zone (C).
– Engine coolant system malfunction.

x Carefully unscrew the cap ⇒ .
x Add only new engine coolant according to Volkswagen specifications (⇒ page 361, Engine coolant
specifications) ⇒ .
x The engine coolant level must be inside the marks on the side of the reservoir . Do not fill above
the top edge of the filling range! ⇒ 
x Screw the lid tightly.
x Even in an emergency, do not use any other kind of coolant additive if engine coolant meeting Volkswagen specifications (Engine coolant specifications) is unavailable! Instead, add distilled water
only ⇒ . As soon as possible, have the correct coolant ratio restored using engine coolant that meets Volkswagen specifications Engine coolant specifications.
WARNING
Hot steam and hot engine coolant can cause serious burns.
x Never open the hood if you see steam or coolant escaping from the engine compartment. Always wait until you no longer see or hear steam or coolant escaping from the engine.
x Always let the engine cool down completely before carefully opening the hood. Hot components will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter button, Starter button.
– Always keep children and others away from the engine compartment and never leave them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot parts of the engine or exhaust system can cause a fire. Under some conditions, the ethylene glycol in engine coolant can catch fire.
NOTICE
x Use distilled water only when adding coolant! All other types of water contain chemical compounds that can cause extensive corrosion damage to the engine. This can even lead to engine failure. If you have added non-distilled water, take the vehicle immediately to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to have the coolant system drained, flushed, and refilled completely with the proper coolant.
x Refill engine coolant only up to the top edge of the marked fill range . Excess engine coolant may be forced out of the engine cooling system when it gets hot and cause damage.
x In the case of significant engine coolant loss, refill engine coolant only when the engine is completely cooled down. Significant engine coolant loss is a sign of leaks in the cooling

system. Have the engine cooling system checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the engine may be damaged!
x When changing or topping off operating fluids, make sure that you pour the fluids into the correct reservoirs. Serious malfunctions and engine damage can result if you pour operating fluids into the wrong reservoir.

Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and
unlock it again ⇒ page 43, Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
x When the engine is started, the power supply to the 12 Volt sockets is temporarily interrupted.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the engine is not running, but the ignition is switched on or the parking lights are left on for a long time when parked.
What drains the vehicle battery?
x Long periods when the engine is not running, especially when the ignition is on.
x Using electrical systems or devices when the engine is switched off.
x Leaving the vehicle unlocked for several days when not in use.
x The selector lever is left for a long period of time in any position other than (P) when the ignition is switched off, Automatic transmission: Selector lever.
WARNING
Failure to use the proper battery with proper mounting and connections may cause short circuits, fires, and serious personal injuries.
x Always use only maintenance-free or cycle-free, leak-proof batteries with the same specifications and dimensions as the original equipment battery. Specifications are listed on the battery housing.
WARNING
When the vehicle battery is charged, it produces highly explosive hydrogen gas.
x Charge vehicle batteries only in well-ventilated areas.
x Never charge a frozen or thawed battery. A dead battery can freeze at temperatures around +32 °F (0 °C).
x You must replace the vehicle battery if it was frozen.
x Incorrectly connected cables can cause a short-circuit. First connect the positive cable (+) and then the negative cable (-).
NOTICE
x Never disconnect the vehicle battery or connect 2 vehicle batteries to each other when the ignition is switched on or the engine is running. Doing this may damage the electrical system or electronic components.
x Never use a vehicle battery that does not meet the specifications for the vehicle battery for your vehicle. Using the wrong battery can damage the electrical system or electronic components and cause electrical malfunctions.

x Pull the release on the bracket in the direction of the arrow (A). This may require moderate force.
x Pull off the wiper blade in the direction of the arrow (B).
x Install a new wiper blade of the same length and type onto the wiper arm by pushing in the opposite direction of the arrow (B) until it latches.
x Slide the release in the opposite direction of the arrow (A) to secure the wiper blade.
x Carefully fold the wiper arm back down onto the window.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Waxing and polishing vehicle paint

Regularly remove leaves and other loose objects from the plenum chamber cover by hand or with a vacuum cleaner.
WARNING
Injuries, scalding, electric shock, accidents, and fire hazards can occur while working on the engine or in the engine compartment!
x Before working in the engine compartment, be sure to familiarize yourself with the
necessary procedures and generally accepted safety precautions ⇒ page 346, Working in the engine compartment.
x Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Spraying or pouring water (for example, with a power washer) into the plenum chamber can cause severe damage to the vehicle.
Wash the engine compartment only in special wash bays so that the oily dirt and fuel residue that are washed off the vehicle will not enter the sewage system. In some areas it illegal to wash the engine compartment anywhere other than at such specified locations.

WARNING
Improper care and cleaning of vehicle components can compromise the vehicle's safety features and cause serious personal injury.
x Always clean and maintain vehicle components according to manufacturer's instructions.
x Only use approved or recommended cleaners.
NOTICE
x Vehicle care products containing solvents can cause irreparable damage to plastics and other vehicle materials.
x Stains, dirt and other deposits that contain aggressive substances or solvents can corrode vehicle materials and cause permanent damage, even after brief contact with the surface.
x Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry.
x To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities.
Caring for upholstery

Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.