2014 VOLKSWAGEN JETTA SPORTWAGEN service

WARNING
Even if empty, portable fuel containers can leak and cause a fire and serious personal injuries, especially in a crash.
x For your safety, we strongly recommend that you do not travel with a portable fuel container in your vehicle.
x If, under exceptional circumstances, you must transport a portable fuel container, please observe the following:
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for example, in the luggage compartment). Static electricity can build up while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and during filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact with the container. This will help prevent static electricity from discharging and causing a fire.
– Always observe local and state or provincial laws about the use, storage, and transportation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as ANSI/ASTM F852-86.
NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires, and wheel housings.
x Refueling with gasoline when your vehicle has a diesel engine or refueling with diesel fuel when your vehicle has a gasoline engine can cause very serious and expensive engine and fuel system damage that is not covered by any Volkswagen Limited Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. These fuels contain substances that can severely damage the fuel system and the engine if the engine is started.
x Vehicles with diesel engines must never be refueled or driven with gasoline, kerosene, heating oil, or other non-specified fuels that have not been expressly approved for use with the diesel engine. Other kinds of fuel will cause serious damage to the fuel system and the engine that is not covered by any Volkswagen Limited Warranty.
Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly, following all applicable environmental regulations.
There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

x Never use fuels that contain lead or other metals (check listing on the fuel pump). Even lead replacement gasoline (LRP fuels) contain metallic additives in high concentrations. They can damage the engine.
x Do not use fuels that fail to meet the criteria above, or with contents that cannot be identified.
x If you cannot tell whether a particular fuel blend meets the criteria above, ask your service station or its fuel supplier. If you notice a loss of fuel economy or drivability and performance problems using one of these fuel blends, we recommend that you switch to unblended fuel.
x Using fuels that are different from those specified above can damage your vehicle's engine and fuel system and cause performance problems.
x Damage to the engine and fuel system and performance problems caused by using fuels that are different from those specified above or by using “starting assist fluids” are not the responsibility of Volkswagen and are not covered under the Emission warranties or any other Volkswagen Limited Warranty.
Even a single tank full of leaded fuel can do major damage to the catalytic converter and degrade its effectiveness in reducing polluting emissions.
If you notice a loss of fuel economy or drivability and performance problems using one of these fuel blends, we recommend that you switch to unblended fuel. Never use fuel line antifreeze offered for gasoline engines.
Gasoline additives

Using diesel fuel with concentrations of methyl ester biodiesel higher than 20 % (B20), such as B100 is still contrary to the terms of your Emission warranties or any other Volkswagen Limited Warranty and remains strictly prohibited.
Biodiesel blends (up to B20) may be used in your Illinois registered TDI® Clean Diesel vehicle; however, please be aware that biodiesel has characteristics that are different from other kinds of fuel, especially petroleum-based fuels.
Biodiesel can attract water and also deteriorate with age. Small amounts of biodiesel can get into the engine oil, but unlike petroleum diesel, it does not evaporate over time. This can cause the oil level in the engine to rise and can affect the quality of the oil.
x Routinely check the engine oil level. A good time to do this is when you refuel, especially if you regularly do a lot of short distance or stop-and-go driving. This will help you see if the engine oil level is getting higher. (A rising oil level beyond the maximum indicator means an oil change is needed due
to the dilution of the oil in the system; a potential characteristic of biodiesel use) ⇒ page 351, Engine oil.
x If you ever notice that the engine oil level has risen or is above the maximum indicator, contact your authorized Volkswagen dealer, authorized Volkswagen Service Facility or Volkswagen Customer CARE to schedule an oil change – regardless of the time or mileage that has elapsed since you last had an oil change performed.
x Continue to follow the oil change intervals found in the Warranty and Maintenance booklet that came with your vehicle, and use only engine oil that expressly complies with Volkswagen quality standard VW 507 00.
x Refuel only at trusted, commercial fueling stations that are located near main highways. These stations are more likely to have “fresh” biodiesel fuels that have not aged significantly.
x If your vehicle will be in storage (or not driven) for several weeks or months, please completely fill the fuel tank. If possible, fill the tank with Ultra Low Sulfur Diesel fuel [ASTM D-975 standard Grade No. 2-D (S15)].
If you have additional questions about your Illinois registered TDI® Clean Diesel vehicle, please call or write to us at:
Volkswagen of America, Inc.
Attn: Customer CARE
3800 Hamlin Road, Auburn Hills, MI 48326
Tel.: 1-800-444-8982
WARNING
Starting fluids can explode and cause a run-away vehicle condition.
x Never use starting assist fluids.
NOTICE
x The vehicle's diesel engine was designed solely for use with ULSD fuel. For this reason, never use gasoline, heating oil, or other fuels that have not been expressly approved for use with the diesel engine. These fuels contain substances that will severely damage the fuel system and the engine. Such damage will not be covered by any Volkswagen Limited Warranty.
x If you put any amount of the incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
x If diesel fuel should get on any rubber hose, it must be wiped off immediately. The same applies if diesel fuel gets onto other parts of the vehicle, especially paint, tires, or a plastic part. Wash the contaminated vehicle parts right away with soap and warm water to help prevent leaks and serious damage.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always follow commonly accepted safety practices and use common sense. Never risk personal injury.
x Never perform any work in the engine compartment unless you know exactly how to carry out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may result from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant can cause serious burns. Always wait until you no longer see or hear steam or coolant escaping from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter button Unlocking or locking the vehicle with Keyless Access.
– Always keep children and others away from the engine compartment and never leave them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot parts of the engine or exhaust system can cause a fire.

NOTICE
When changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage.
Fluid leaks and spills are harmful to the environment. Regularly check the ground underneath your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating fluids properly.
Warning light

Engines Engine oil specification
Gasoline engines VW 502 00 VW 503 00 VW 504 00
Diesel engines VW 507 00
At the time this Manual was printed, the engine oils available in the U.S. that meet these Volkswagen standards are “synthetic” oils. This does not mean, however, that any “synthetic” engine oil will meet Volkswagen standards. Always use an approved oil that expressly complies with the Volkswagen oil quality standard that applies to your vehicle's engine.
General recommendations:
If “synthetic” oil that meets the applicable Volkswagen oil quality standard with viscosity grade SAE 5W-40 or SAE 5W-30 is not available in your area, be sure to use a viscosity grade suitable for the climate, season, and operating conditions that exist where the vehicle is used. Make sure the oil
meets the quality standard listed in ⇒ table
Engine oils are constantly being improved. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are always up-to-date regarding new developments and changes. Volkswagen therefore recommends that you have the engine oil changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
NOTICE
x If you need to add oil and there is none available that meets the Volkswagen oil quality standard your engine requires, you may add a total of no more than 1/2 quart (0.5 liter) of a high-quality “synthetic” oil that meets ACEA A3 specifications and has a viscosity grade of SAE 5W-40 or SAE 5W-30.
x Use only a high quality engine oil that expressly complies with the Volkswagen oil quality standard specified for your vehicle's engine. Using any other oil can cause serious engine damage that will not be covered by any Volkswagen Limited Warranty.
x Do not mix any lubricants or other additives into the engine oil. Doing so can cause engine damage! Damage caused by these kinds of additives are not covered by any Volkswagen Limited Warranty.
Engine oil capacities

(A): Do not add any oil ⇒ . Continue with step 15.
(B): Oil may be added (about 1 pint / 0.5 liter). Continue with step 8 or step 15.
(C): You must add oil (about 1 quart / 1.0 liter). Continue with step 8.
8. After reading the oil level, reinsert the dipstick back into the guide tube and push it all the way in.
9. Remove the cap on the engine oil filler opening ⇒ fig. 164.
10. Only add engine oil that Volkswagen has approved for that engine. Add the oil gradually in small quantities (no more than 1 pint / 0.5 liter).
11. To help prevent overfilling, you must wait about 1 minute each time you add oil so that the oil can flow into the oil pan up to the marking on the dipstick.
12. Read the oil level on the dipstick again before adding another small amount, if necessary. Never
add too much oil ⇒ .
13. After adding oil, the level must at least be in the center of the ⇒ fig. 163 (B) area, but never above
(A) ⇒ .
14. After adding oil, securely install the cap on the engine oil filler opening. Otherwise, oil could leak out while the engine is running.
15. Insert the oil dipstick back in the guide tube and push it all the way in.
16. Close the hood ⇒ 
Engine oil level ranges

Required action according to the respective engine oil level:
Range (A) Do not refill oil ⇒ .
Range (B) You may add oil (about 1 pint / 0.5 liter). The oil level may go into the (A) range, but not above the (A) range.
Range (C) You must add oil (about 1 quart / 1.0 liter). After adding oil, make sure that the oil level is about in the middle of the (B) range.
WARNING
Engine oil can ignite when it touches hot engine parts. This can cause fires, burns, and other severe injuries.
x Never spill oil on the engine. Oil spilled on a cold engine can also cause a fire when the engine warms up.
x Always make certain that you screw the cap of the engine oil filler opening back on tightly after adding oil and that the dipstick has been pushed all the way back into the in the guide tube. This helps prevent engine oil from leaking onto the hot engine when the engine is running.
NOTICE
x Do not start the engine if the engine oil level is above range (A). Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the catalytic converter and engine can be damaged!

Volkswagen recommends that you have your oil and oil filter changed by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility ⇒ . They have the required expertise and special tools and will dispose of the old oil properly.
Detergent additives in the oil will make fresh oil look dark after the engine has been running a short time. This is normal and no reason to change engine oil more often.
WARNING
If you must change the engine oil yourself, be sure to take the following precautions:
x Always wear eye protection.
x To reduce the risk of burns from hot engine oil, let the engine cool down completely before beginning.
x When removing the oil drain plug with your fingers, stay as far away as possible. Always keep your forearm parallel to the ground to help prevent hot oil from running down your arm.
x Drain the oil into a container designed for this purpose, one large enough to hold at least the total amount of oil in your engine.
x To reduce the risk of poisoning, never drain the oil into empty food or beverage containers that might mislead someone into drinking from them.
x Engine oil is poisonous and must be stored out of the reach of children.
x Continuous contact with used engine oil is harmful to your skin. Always protect your skin by washing thoroughly with soap and water.
Before changing the oil, first make sure you know where you can properly dispose of the old oil.
Dispose of the old oil an environmentally-responsible manner. Never dump the old oil on garden soil, in wooded areas, in the street, into streams, rivers, or bodies of water, or down sewage drains.
Recycle used oil by taking it to a collection facility for used engine oil in your area, or contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Volkswagen recommends that you always have your oil and oil filter changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. They have the required expertise and special tools and will dispose of the old oil properly.