2014 VOLKSWAGEN JETTA HYBRID vehicle will not move

NOTICE
To help prevent damage to the wiper blades and the wiper motor when it is cold outside, always make sure that blades are not frozen to the windshield before operating the wipers. Using the service position can be helpful in cold weather so the wipers do not freeze to the windshield, Windshield wiper service position.
x If the ignition is switched off while the wipers are running, the wipers will continue at the same wiping speed when the ignition is switched on again. Frost, ice, snow, leaves, and other objects on the windshield can damage the wipers and the wiper motor.
x Remove snow and ice from the wipers before you begin driving.
x If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends using a deicing spray.
NOTICE
Never switch on the windshield wipers when the windshield is dry because the windshield can be scratched.
On some vehicles, the windshield wipers work only if the ignition is switched on and the engine hood is closed. The windshield wipers turn off automatically when the engine hood is opened.
The intermittent wiping for the front windshield depends on the driving speed. The higher the speed, the faster the wipers move.
If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends using a deicing spray.
Windshield wiper functions

WARNING
Improper folding and improper latching of the rear seat backrest can cause serious personal injury.
x Always make sure there are no people or animals in the area around the rear seat backrest when folding it forward.
x Never fold the rear seat backrest forward or back while the vehicle is moving.
x When folding the rear seat backrest back up, make sure that the safety belt does not get caught or damaged.
x Keep hands, fingers, feet and other body parts out of the way when folding the rear seat backrest forward or back.
x Each rear seat backrest must be securely latched in the upright position so that the safety belts on the rear seats can provide protection. This is particularly the case for the middle seat on the rear seat bench.
x If a seat is used with an unsecured backrest, the passenger will move forward together with the rear seat backrest during sudden braking, driving maneuvers, or in a collision.
x No one, including children, may ride on the rear seats if the rear seat backrest is folded down or not correctly latched.
NOTICE
Before folding the rear seat backrest forward, adjust the front seats so that the rear seat's head restraint or backrest cushion will not touch the front seats.
There is a separate release lever in the luggage compartment for each rear seat backrest section.
Luggage compartment pass-through

Fig. 87 In the rear seat backrest: Opening the luggage compartment pass-through.

WARNING
Unsuitable, worn, or damaged tie-down straps (elastic or non-elastic) can snap or come loose during braking or other maneuvers or in a collision. Objects secured with these straps can then come loose and fly through the passenger compartment, causing severe personal injuries or death.
x To help prevent baggage or other items from coming loose and flying around, always use suitable undamaged tie-down straps.
x Securely fasten the tie-down straps to the tie-downs.
x Loose or improperly secured objects in the luggage compartment can slide about suddenly and change the vehicle's handling.
x Secure even small and light objects. Loose objects in the luggage or passenger compartment can fly about during sudden braking maneuvers or in the event of an accident and injure occupants.
x Never exceed the maximum allowable load on the tie-downs when securing objects.
x Never secure a child seat to the tie-downs.
WARNING
Elastic straps have to be stretched when being attached to the tie-downs in the luggage compartment. Hooks on these straps can cause serious personal injury if not handled properly and attached securely.
x Always protect eyes and face from injury from the hooks when attaching them to the tie-downs in the luggage compartment.
x Always hold the hooks on elastic straps firmly when attaching to the vehicle and do not let them snap back and hit you.
x First attach the hooks on the straps to the tie-downs at the rear seat backrest in the luggage compartment and then to the tie-downs near the loading edge of the luggage compartment. This way, if one of the hooks on the elastic straps snaps back, it will move away from you, decreasing the risk of personal injury.
The maximum load for the tie-downs is about 785 lbs. (356 kg).
For suitable straps and luggage stowage systems, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The recommended tire pressure values are listed on a sticker inside the driver door, Tire inflation pressure.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat build-up, sudden tire failure and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed the information and all WARNINGS regarding, Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated using the SET button whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are identical to those that were removed and even if the tire pressure does not change, Tire inflation pressure.
WARNING
Improper use of the SET button can cause the TPMS to give false warnings or to give no warning despite dangerously low tire pressure, Tire Pressure Monitoring System (TPMS) and recalibration with the SET button.
Underinflation increases fuel consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.
When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label inside the driver door, Tire inflation pressure.

WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.
On automatic transmission vehicles, the vehicle key can be removed from the ignition switch only when the transmission is in Park (P). You may have to press the release button on the transmission selector lever to put the lever into Park (P).
Starter button

Fig. 113 In the center console: Starter button for the Keyless Access locking and starting system.

WARNING
Never leave the vehicle unattended while the engine is running. The vehicle could move suddenly, especially when the vehicle is in gear, resulting in accidents and personal injury.
WARNING
“Starting fluids” can explode and can cause a “run-away” vehicle condition.
x Never use starting assist fluids.
NOTICE
x You can damage the starter or the engine if you try to start the engine when the vehicle is still moving, or if you try to restart the engine right after switching it off.
x Avoid high engine speeds, full throttle acceleration, and heavy engine loads when the engine is cold.
x Do not try to start the engine by pushing or towing the vehicle. Unburned fuel can get into the catalytic converter and damage it. The steering column may also be locked.
Do not let your vehicle warm up while standing; instead, start driving right away after making sure that you have good visibility through all windows. This will help the engine reach operating temperature faster and keep down emissions.
Major consumers of electricity are temporarily switched off when the engine is being started.
After starting a cold engine, there may be increased operating noises for a few seconds. This is normal and harmless.
Stopping the engine

Please perform these steps only in the order listed.
Step Vehicles without Keyless AccessVehicles with Keyless Access
6. Removing the vehicle key from the ignition switches off electrical equipment and activates the steering column lock.
Opening the doors switches off electrical equipment and activates the steering column lock.
WARNING
Never stop the engine before the vehicle has come to a complete stop. You can lose control of the vehicle, crash, and be seriously injured.
x The airbags and safety belt pretensioners will not work when the ignition is switched off.
x The brake booster does not work when both the combustion engine and electric motor are switched off. More brake pedal pressure will be needed to stop the vehicle.
x The power steering system does not work when both the combustion engine and electric motor are switched off, and you will need more force to steer the vehicle.
x When the key is removed from the ignition switch, the steering will lock and you will not be able to steer the vehicle.
NOTICE
If the vehicle has been driven hard for a long time, the engine could overheat when it is stopped. To reduce the risk of engine damage, let the engine idle in Neutral for about 2 minutes before you switch off the ignition.
If the ignition is switched on or the engine is running and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the engine and turn off the ignition before leaving and locking the vehicle from the outside.
On vehicles with automatic transmissions, the vehicle key can only be removed from the ignition when the transmission is in Park (P).
After the engine has been switched off, the radiator fan in the engine compartment may keep running for several minutes, or may start running after the vehicle has been parked for a while, even if the ignition is switched off and the vehicle key has been removed. The radiator fan shuts off automatically when the engine has cooled down enough.
Electronic immobilizer

Selector lever position
Designation Meaning ⇒ 
R Reverse The reverse gear is engaged. Shift into Reverse only when the vehicle is not moving.
N Neutral Transmission is in Neutral position. No power is transmitted to the wheels and no engine braking is available.
D Drive (standard driving position) All forward gears shift up and down automatically. The transmission shifts as needed depending on engine load, individual driving style, and vehicle speed.
S Sport Drive (sport driving position) All forward gears automatically upshift later and downshift earlier than in the D (Drive) position, to take full advantage of the engine's power reserves. The transmission shifts as needed depending on engine load, individual driving style, and vehicle speed.
Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being engaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting from Reverse (R) to Drive (D)). This makes it possible to “rock” the vehicle backwards and forwards if it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about 3 mph (5 km/h).
In rare cases, the ASL may not engage on vehicles with DSG® Direct Shift Gearbox. If this happens, power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The green indicator light k will blink and a text message will be displayed. To engage the Automatic Shift Lock (ASL):
x On 6-speed transmissions: Depress and then release the brake pedal. Try to engage the ASL again.
x On 7-speed transmissions: First shift into Park (P) or Neutral (N), and then shift to a drive position.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury.
x Never accelerate when moving the selector lever.
x When the engine is running and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released.
x Never shift into Reverse or Park when the vehicle is moving.