5When trouble arises
501
5-1. Essential information
Emergency flashers .......... 502
If your vehicle needs to
be towed ......................... 503
If you think something is
wrong .............................. 512
Fuel pump shut off system
(gasoline engine) ............ 513
5-2. Steps to take in
an emergency
If a warning light turns on
or a warning buzzer
sounds... ........................ 514
If a warning message is
displayed ........................ 523
If you have a flat tire
(vehicles with spare
tire) ................................. 536
If you have a flat tire
(vehicles with emergency
tire puncture repair kit).... 552
If the engine will not
start................................. 576
If the shift lever cannot be
shifted from “P” (vehicles
with a Multidrive or
an automatic
transmission) .................. 579
If you lose your keys ......... 580
If you cannot operate
the back door opener...... 581
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)....... 582If the vehicle battery is
discharged ...................... 585
If your vehicle overheats ... 589
If you run out of fuel and
the engine stalls
(diesel engine) ................ 592
If the vehicle becomes
stuck ............................... 593
If your vehicle has to
be stopped in
an emergency ................. 595
VERSO_WE.book Page 501 Thursday, June 19, 2014 11:31 AM
5
503
5-1. Essential information
When trouble arises
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before towing.
The engine is running, but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as or a commercial towing service,
using a lift-type truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be
in good condition. (P. 508)
If they are damaged, use a towing dolly or flat bed truck.
VERSO_WE.book Page 503 Thursday, June 19, 2014 11:31 AM
512
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
High engine coolant temperature warning light flashes or
comes on
Low engine coolant temperature indicator comes on or does
not come on continuously
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine misfire, stumbling or running rough
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
VERSO_WE.book Page 512 Thursday, June 19, 2014 11:31 AM
5
549 5-2. Steps to take in an emergency
When trouble arises
CAUTION
Using the tire jack
Improper use of the tire jack may lead to death or serious injury due to the
vehicle suddenly falling off the jack.
Do not use the tire jack for any purpose other than replacing tires or install-
ing and removing tire chains.
Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replac-
ing tires on this vehicle.
Always check that the tire jack is securely set to the jack point.
Do not put any part of your body under the vehicle supported by a jack.
Do not start or run the engine while your vehicle is supported by the jack.
Do not raise the vehicle while someone is in it.
When raising the vehicle, do not put an object on or under the jack.
Do not raise the vehicle to a height greater than that required to replace
the tire.
Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one working
on or near the vehicle will be injured.
Replacing a flat tire
Observe the following precautions.
Failure to do so may result in serious injury:
• Do not try to remove the wheel ornament by hand. Take due care in
handling the ornament to avoid unexpected personal injury.
• Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot. Touching these areas with hands, feet
or other body parts while changing a tire, etc. may result in burns.
VERSO_WE.book Page 549 Thursday, June 19, 2014 11:31 AM
639 Alphabetical index
Display
Multi-information display ....... 239
Trip information ..................... 240
Warning message ................. 523
Do-it-yourself maintenance .... 412
Door courtesy lights
Door courtesy lights .............. 365
Wattage................................. 624
Doors
Back door ................................ 79
Door glasses ......................... 112
Door lock ..................... 42, 64, 73
Double locking system .......... 134
Rear door child protector ........ 75
Side doors ............................... 73
Side mirrors........................... 109
Double locking system............ 134
Driver’s and front passenger’s
seat belt reminder
light ......................................... 517
Driving
Break-in tips .......................... 185
Correct posture ..................... 145
Procedures............................ 182
Winter driving tips ................. 298
Electronic key
If your electronic does not
operate properly ................. 582
Electronic power steering ....... 287
Emergency flashers
Switch ................................... 502
Emergency tire puncture
repair kit ................................. 552
Emergency, in case of
If the electronic key does not
operate properly ................. 582
If the engine will not start ...... 576
If the shift lever cannot be
shifted from “P” ................... 579If the vehicle has discharged
battery ................................ 585
If the warning buzzer
sounds ................................ 514
If the warning light
turns on .............................. 514
If the warning message is
displayed ............................ 523
If you cannot operate back
door opener ........................ 581
If you have a flat tire .... 536, 552
If you lose your keys ............. 580
If you run out of fuel and
the engine stalls ................. 592
If you think something is
wrong.................................. 512
If your vehicle becomes
stuck ................................... 593
If your vehicle has to be
stopped in an emergency ... 595
If your vehicle needs to be
towed .................................. 503
If your vehicle overheats ....... 589
Engine
Accessory mode ................... 202
Compartment ........................ 420
Engine switch................ 196, 200
Hood ..................................... 416
How to start the
engine......................... 196, 200
Identification number ............ 601
If the engine will not start ...... 576
If you run out of fuel and
the engine stalls ................. 592
Ignition switch ............... 196, 200
Overheating .......................... 589
Engine compartment cover .... 423
E
VERSO_WE.book Page 639 Thursday, June 19, 2014 11:31 AM
646
What to do if...
What to do if...
A tire puncturesP. 536,
552If you have a flat tire
The engine does not start
P. 576If the engine will not start
P. 592If you run out of fuel and the engine stalls
P. 124Engine immobilizer system
P. 585If the vehicle battery is discharged
The shift lever cannot be
moved outP. 579If the shift lever cannot be shifted
from “P”
The high engine coolant
temperature warning light (Red)
flashes or comes on
Steam can be seen coming
from under the hood
P. 589If your vehicle overheats
The key is lostP. 580If you lose your keys
The battery runs outP. 585If the vehicle battery is discharged
The doors cannot be lockedP. 73Side doors
P. 79Back door
The horn begins to soundP. 136Alarm
The vehicle is stuck in
mud or sandP. 593If the vehicle becomes stuck
VERSO_WE.book Page 646 Thursday, June 19, 2014 11:31 AM