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Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, see the section
entitled “Corrosion Prevention and
Appearance Care” in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
•Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing or
overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
• Lack of or improper maintenance,
including use of fluids other than
those specified in the
Owner’s Manual
•Installation of non-Genuine Toyota
Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
• Water contamination
• Use of incompatible charging device
• Neglecting to follow correct charging
procedure
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 17.
New Vehicle Limited Warranty
WARRANTY
14Your Warranties in Detail
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BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Toyota
dealership. If your vehicle cannot be
driven, contact your nearest Toyota
dealership for towing assistance. You do
not have to pay for towing to the nearest
Toyota dealership if your vehicle is
inoperable due to failure of a warranted
part.
The Toyota RAV4 EV is being offered in
limited quantities in certain California
markets. While non-powertrain warranty
service can be performed by any Toyota
dealership, powertrain and high voltage
component warranty service must only be
performed by an authorized RAV4 EV
dealership. Because your electric
powertrain warranty service can only be
performed by an authorized RAV4 EV
dealership, Toyota does not recommend
home-basing the vehicle outside the state
of California.
Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyota dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyota distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
Obtaining Warranty Service
WARRANTY
20Your Responsibilities
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5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Inspect the following:Battery coolantHealth checkMotor/Inverter coolant
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:2:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Inspect the following:Battery coolantHealth checkMotor/Inverter coolant
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
26Maintenance Log
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15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Battery coolant
__ Brake lines and hoses
__ Drive shaft boots
__ Health check
__ Heater coolant__ Motor/Inverter coolant
__ Radiator, condenser, hoses and/or
intercooler
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
1
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Perform these service items only if you drive primarily under the conditions indicated.2Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log27
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20,000 miles or 24 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Inspect the following:Battery coolantHealth checkMotor/Inverter coolant
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading3:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
25,000 miles or 30 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Inspect the following:Battery coolantHealth checkMotor/Inverter coolant
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading3:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
28Maintenance Log
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30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesReplace cabin air filterRotate tires
Inspect the following:
__ Ball joints and dust covers
__ Battery coolant
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
2
__ Drive shaft boots
__ Health check __ Heater coolant
__ Motor/Inverter coolant
__ Radiator, condenser, hoses and/or
intercooler
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
1
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading3:Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Perform these service items only if you drive primarily under the conditions indicated.2Inspect thickness measurement and disc runout.3Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log29
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35,000 miles or 42 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Inspect the following:Battery coolantHealth checkMotor/Inverter coolant
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
40,000 miles or 48 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesReplace battery coolant3
Replace motor/inverter coolant4
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Inspect the following:Battery coolantHealth checkMotor/Inverter coolant
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
30Maintenance Log
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45,000 miles or 54 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Battery coolant
__ Brake lines and hoses
__ Drive shaft boots
__ Health check
__ Heater coolant__ Motor/Inverter coolant
__ Radiator, condenser, hoses and/or
intercooler
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
1
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Perform these service items only if you drive primarily under the conditions indicated.2Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.3Perform this service item at every 48 months or 50,000 miles whichever comes first. Refer to “Battery
Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.
4Perform this service item at every 48 months or 50,000 miles whichever comes first. Refer to
“Motor/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log31