Page 395 of 496

3957-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
Insufficient 12-volt battery charge A buzzer also sounds.
→ Recharge or replace the 12-volt battery.
• The hybrid system may not be able to start.
• The parking lock mechanism may not func- tion. When parking, choose a level location
and apply the parking brake securely.
• The power switch may not be able to be
turned off. In this case, the power switch
may be turned off by applying the parking
brake.
• After charging the 12-volt battery, the mes- sage may continue to be displayed until the
shift position is changed from P.
Shift control system malfunction A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
• The hybrid system may not be able to start.
• The parking lock mechanism may not func- tion. When parking, choose a level location
and apply the parking brake securely.
• The power switch may not be able to be
turned off. In this case, the power switch
may be turned off by applying the parking
brake.
Shift control system malfunction A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional
immediately. If not inspected, vehicle sys-
tems may stop operating normally.
Warning messageDetails/Actions
Page 438 of 496
4387-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( → P. 351)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( →P. 97)
■ Changing power switch modes
Within 10 seconds of the buzzer sounding, release the brake pedal and press
the power switch.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 203)
Page 445 of 496

4457-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from the radiator or hoses.
The fans operate when the air condi tioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fans may not operate in
freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional.
If the fans are operating:
Have the vehicle inspected at the nearest any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
4
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3
5
6
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Page 447 of 496

4477-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system and check for the instrument clus-
ter or multi-information display.
If the hybrid system overheat warning light does not turn off or
the message does not disappear:
Stop the hybrid system and contact any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
If the hybrid system overheat warning light does not come on or
the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the warning light comes on again frequently or the message
appears again frequently, contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
WARNING
■ When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
High temperature steam or coolant could spray out.
6
Page 449 of 496

4497-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
If the vehicle becomes stuck
Set the parking brake and shift the shift position to P. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to help
provide traction.
Restart the hybrid system.
Shift the shift position to D or R, release the parking brake and
carefully apply the accelerator to free the vehicle.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
WARNING
■ When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When changing the shift position
Be careful not to change the shift position with the accelerator pedal
depressed.
Changing the shift position to any positions other than P or N may cause the
vehicle to accelerate abruptly, causing an accident and resulting in death or
serious injury.
NOTICE
■To avoid damage to the hybrid transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
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Page 476 of 496
476What to do if... (Troubleshooting)
PRIUS +_OM_OM47888E_(EE)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (→P. 381)
●The parking brake indicator is on
Is the parking brake released? ( →P. 214)
Depending on the situation, other types of warning buzzer may also sound.
( → P. 376, 388)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( →P. 97)
To stop the alarm, turn the power switch to ON mode or start the hybrid sys-
tem.
●Is the electronic key left inside the vehicle?
Vehicles without multi-information display: →P. 152
Vehicles with multi-information display: →P. 402
●When a warning light turns on or a warning message is displayed, refer to
P. 376, 388.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed
Page 482 of 496

482Alphabetical index
PRIUS +_OM_OM47888E_(EE)
Emergency, in case ofIf a warning buzzer sounds ... 376
If a warning light turns on ...... 376
If a warning message is displayed ............................ 388
If the 12-volt battery is discharged .......................... 439
If the electronic key does not operate properly ................. 437
If the hybrid system will not start..................................... 435
If you have a flat tire...... 404, 418
If you lose your keys ............. 141
If you think something is
wrong.................................. 375
If your vehicle becomes stuck ................................... 449
If your vehicle has to be
stopped in an emergency ... 369
If your vehicle needs to be towed .................................. 370
If your vehicle overheats ....... 444
Energy monitor ........................ 131 Engine
Accessory mode ................... 203
Compartment ........................ 317
Engine switch........................ 201
Exhaust gas precautions ........ 80
Hood ..................................... 313
How to start the hybrid system ................................ 201
Identification number ............ 454
If the hybrid system will not start .................................... 435
If your vehicle has to be
stopped in an emergency ... 369
Ignition switch (power switch) .................... 201
Overheating .......................... 444
Power switch......................... 201
Engine coolant
Capacity ................................ 458
Checking ............................... 323
Preparing and checking before winter....................... 265
Engine coolant temperature warning light .......................... 380
Page 483 of 496

483Alphabetical index
PRIUS +_OM_OM47888E_(EE)
Engine oilCapacity ................................ 455
Checking ............................... 319
Oil pressure warning light ..... 377
Preparing and checking before winter....................... 265
Engine switch........................... 201 Auto power off function ......... 203
Changing the power switch modes................................. 203
If your vehicle has to be stopped in an emergency ... 369
Starting the hybrid system .... 201
Engine switch light (power switch light) ........................... 280
EPS (Electronic Power Steering) Function ................................ 248
Warning light ......................... 377
EV indicator .............................. 114
EV drive mode .......................... 206
Exhaust gas precautions .......... 80 Flat tire.............................. 404, 418
Floor mats .................................. 34
Fluid
Brake .................................... 460
Transmission ........................ 459
Washer ................................. 325
Fog lights Replacing light bulbs..... 359, 362
Switch ................................... 218
Wattage ................................ 462
Footwell lights ......................... 280
Front doors .............................. 142
Front fog lights Replacing light bulbs............. 359
Switch ................................... 218
Wattage ................................ 462
Front passenger’s seat belt reminder light ........................ 381
Front position lights Light switch ........................... 215
Replacing light bulbs............. 364
Front seats ............................... 165 Adjustment ............................ 165
Cleaning................................ 305
Correct driving posture ........... 36
Head restraints ..................... 177
Seat heaters ......................... 279
Front turn signal lights Replacing light bulbs............. 361
Turn signal lever ................... 213
Wattage ................................ 462F