Page 352 of 496

3526-3. Do-it-yourself maintenance
PRIUS +_OM_OM47888E_(EE)
■Use a CR1632 lithium battery
●Batteries can be purchased at any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to the local laws.
■ If the electronic key battery is depleted
The following symptoms may occur:
●The smart entry & start system and wireless remote control will not function
properly.
● The operational range will be reduced.
WARNING
■ Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
■ Certification for the smart entry & start system
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 356 of 496

3566-3. Do-it-yourself maintenance
PRIUS +_OM_OM47888E_(EE)
■After a fuse is replaced
●If the lights do not turn on even after the fuse has been replaced, a bulb may
need replacement. ( →P. 357)
● If the replaced fuse blows again, have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
■ If there is an overload in a circuit
The fuses are designed to blow, protecting the wiring harness from damage.
■ When replacing light bulbs
Toyota recommends that you use genuine Toyota products designed for this
vehicle. Because certain bulbs are connected to circuits designed to prevent
overload, non-genuine parts or parts not designed for this vehicle may be
unusable.
WARNING
■ To prevent system breakdowns and vehicle fire
Observe the following precautions.
Failure to do so may cause damage to the vehicle, and possibly a fire or
injury.
●Never use a fuse of a higher amperage rating than that indicated, or use
any other object in place of a fuse.
● Always use a genuine Toyota fuse or equivalent.
Never replace a fuse with a wire, even as a temporary fix.
● Do not modify the fuses or fuse boxes.
■ Fuse box near the power control unit
Never check or replace the fuses as there are high voltage parts and wiring
near the fuse box.
Doing so may cause electric shock, resulting in death or serious injury.
NOTICE
■Before replacing fuses
Have the cause of electrical overload determined and repaired by any
authorized Toyota dealer or repairer, or another duly qualified and equipped
professional as soon as possible.
Page 365 of 496

3656-3. Do-it-yourself maintenance
PRIUS +_OM_OM47888E_(EE)
6
Maintenance and care
WARNING
■ Replacing light bulbs
●Be sure to stop the hybrid system and turn off the lights. Do not attempt to
replace the bulb immediately after turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of t he light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
● Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
■ To prevent damage or fire
●Make sure bulbs are fully seated and locked.
● Check the wattage of the bulb before installing to prevent heat damage.
Page 367 of 496

367
7When trouble arises
PRIUS +_OM_OM47888E_(EE)7-1. Essential information
Emergency flashers ........... 368
If your vehicle has to be stopped in an
emergency ....................... 369
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 370
If you think something is wrong ............................... 375
If a warning light turns on or a warning buzzer
sounds ............................. 376
If a warning message is displayed ......................... 388
If you have a flat tire (vehicles with a
spare tire) ........................ 404
If you have a flat tire (vehicles without a
spare tire) ........................ 418
If the hybrid system will not start............................ 435
If the electronic key does not operate properly ........ 437
If the 12-volt battery is discharged ....................... 439
If your vehicle overheats ......................... 444
If the vehicle becomes stuck ................................ 449
Page 369 of 496

3697-1. Essential information
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift position to N.
XIf the shift position is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
XIf the shift position cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 370 of 496

3707-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional or commercial
towing service.
●There is a malfunction in the shift control system. ( →P. 378, 390)
● There is a malfunction in the immobilizer system. ( →P. 9 1 )
● There is a malfunction in the smart entry & start system. ( →P. 437)
● The 12-volt battery is discharged. ( →P. 439)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional or commercial towing service
before towing.
● The hybrid system warning light turns on or the hybrid system
warning message is displayed on the multi-information display and
the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or commercial towing
service, using a lift-type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing
Page 374 of 496

3747-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( →P. 405, 419)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelet, cables or chains. The towing eyelet,
cables or chains may become damaged, broken debris may hit people and
cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing ey elet may come loose during towing.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 375 of 496

3757-2. Steps to take in an emergency
PRIUS +_OM_OM47888E_(EE)
7
When trouble arises
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● High coolant temperature warning light flashes or comes on
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped pro-
fessional as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms