Page 429 of 688

429
4-1. Maintenance and care
PRIUS PHV_OM_OM47856U_(U)
4
Maintenance and care
NOTICE
■
To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using a high pressure car washer
Do not use the washer on the area around the charging port lid. Water could
get into the charging inlet and could damage the vehicle.
■ Antenna installation and removal precautions
●Before driving, ensure that the antenna is installed.
● When the antenna is removed, such as before entering an automatic car
wash, make sure to store it in a suitable place so as not to lose it. Also,
before driving, make sure to reinstall the antenna in its original position.
Page 440 of 688
440 4-2. Maintenance
PRIUS PHV_OM_OM47856U_(U)
Charging equipment
ItemsCheck points
Charging cable • Check that the electrical leakage
detection function operates prop-
erly. ( P. 107)
CAUTION
■If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.
Page 475 of 688
475
4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47856U_(U)
4
Maintenance and care
■
Before charging
When charging, the 12-volt battery produces hydrogen gas which is flamma-
ble and explosive. Therefore, observ e the following precautions before
charging:
● If charging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and
disconnecting the charger cables to the 12-volt battery.
Remove the 12-volt battery
maintenance cover.
■ Exterior
Make sure that the 12-volt battery terminals are not corroded
and that there are no loose c onnections, cracks, or loose
clamps.
Terminals
Hold-down clampSTEP 4
Page 476 of 688

476 4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47856U_(U)
■After charging/reconnecting the 12-volt battery
●Unlocking the doors using the smart key system may not be possible
immediately after reconnecting the 12-volt battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the
doors.
● Start the hybrid system with the “POWER” switch in ACCESSORY mode.
The hybrid system may not start with the “POWER” switch turned off.
However, the hybrid system will operate normally from the second
attempt.
● The “POWER” switch mode is recorded by the vehicle. If the 12-volt bat-
tery is reconnected, the vehicle will return the “POWER” switch mode to
the status it was in before the 12-volt battery was disconnected. Make
sure to turn off the power before disconnect the 12-volt battery. Take
extra care when connecting the 12-volt battery if the “POWER” switch
mode prior to discharge is unknown.
● Restart the hybrid system, depress the brake pedal, and confirm that it is
possible to shift into each shift position.
If the system will not start even after multiple attempts at all methods above,
contact your Toyota dealer.
Page 478 of 688

478 4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47856U_(U)
CAUTION
■Emergency measures regarding electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and get immedi-
ate medical attention. If possible, continue to apply water with a sponge or
cloth while traveling to the nearest medical facility.
● If electrolyte gets on your skin
Wash the affected area thoroughly. If you feel pain or burning, get medical
attention immediately.
● If electrolyte gets on your clothes
It can soak through clothing on to your skin. Immediately take off the cloth-
ing and follow the procedure above if necessary.
● If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Get emergency medical attention
immediately.
■ When replacing the 12-volt battery
Use a 12-volt battery designed for this vehicle. Failure to do so may ca\
use
gas (hydrogen) to enter the passenger co mpartment, causing a fire or explo-
sion.
For replacement of the 12-volt battery, contact your Toyota dealer.
NOTICE
■ When charging the 12-volt battery
Never charge the 12-volt battery while the hybrid system is operating. Also,
be sure all accessories are turned off.
Page 536 of 688
536 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Stop the vehicle immediately.The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system
High coolant temperature warning light Indicates that the coolant temperature is too high
Changes from a flashing to a solid light when the engine
coolant temperature increases.
Page 557 of 688
5
When trouble arises
557
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
*1: For EV mode operating conditions, see P. 40.
*2: If EV mode has been canceled because of insufficient hybrid battery (trac-
tion battery) charge, a warning message will not be shown on the multi-
information display and the buzzer will not sound.
Warning messageDetailsCorrection procedure
EV mode cannot be switched
to.
*1
A buzzer also sounds.
The reason why EV mode
cannot be used is shown
(may not be shown in some
instances.) Use the EV mode
when it becomes
available.
*2
(Flashes
3 times)EV mode has been automati-
cally canceled.
*1
A buzzer also sounds.*2
The reason why EV mode
cannot be used is shown.
Use EV mode after
making it avail-
able, for example
by lowering the set
temperature of the
heater.
The fuel filler door has been
left open. Tighten the fuel
tank cap and close
the fuel filler door.
The charging port lid is open. Close the charging
port lid.
Page 565 of 688

5
When trouble arises
565
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47856U_(U)
Charging messages
A message showing the charge results will be displayed if the
“POWER” switch is turned to ON mode after charging has completed
(when the vehicle’s charging indicator has turned off).
If one of the following messages is displayed, follow the correction proce-
dures.
If the message displays again after following the correction procedure,
contact your Toyota dealer.
*: For information about the safety functions, refer to P. 95.
MessageDetailsCorrection procedure
The charging cable has
been connected to the
vehicle while the
“READY” indicator light
was illuminated. A warning buzzer will
sound. The hybrid system auto-
matically stopped due to
operation of the safety
functions
*.
Turn the “POWER”
switch off and perform
charging according to the
procedures on P. 84.
An attempt has been
made to start the hybrid
system while the charg-
ing cable was connected. A warning buzzer will
sound. The hybrid system can-
not be started while the
charging cable is con-
nected due to the safety
functions
*.
Disconnect the charging
cable and start the hybrid
system.