2014 TOYOTA PRIUS Owners Manual

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When trouble arises
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5-2. Steps to take in an emergency
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If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following a nd perform the appropriate proce-
dure:
■ The hybrid system will not start even though the correct
starting procedure is being followed ( P. 194)
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly.
*
(  P. 548)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 4 0 )
● There may be a malfunction in the immobilizer system.
*
(  P. 138)
● There may be a malfunction in the P position control system.
*
( P. 199, 515)
*: It may not be possible to shift the shift position from P to other posi-
tion.
■ The interior lights and headlight s are dim, or the horn does
not sound or sounds at a low volume
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 550)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.

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Emergency start functionWhen the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally: Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds
while depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound
One of the following may be the cause of the problem:
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 550)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1
STEP 2
STEP 3

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If you lose your keys
New genuine keys can be made by your Toyota dealer using the
other key and the key number stamped on your key number plate.

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5-2. Steps to take in an emergency
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If the electronic key does not operate properly
Locking and unlocking the doorsUse the mechanical key (P. 60)
in order to perform the following
operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is inter-
rupted ( P. 74) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened and the
hybrid system can be started by following the procedure below.
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5-2. Steps to take in an emergency
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Starting the hybrid system
Depress the brake pedal. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened or
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
Press the “POWER” switch within 10 seconds of the buzzer
sounding, keeping the brake pedal depressed.
In the event that the hybrid system still cannot be operated, contact
your Toyota dealer.
STEP 1
STEP 2
■ Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the “POWER”
switch as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 460)
■ Changing “POWER” switch modes
Within 10 seconds of the buzzer sounding, release the brake pedal and
press the “POWER” switch.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 196)
STEP 3

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5-2. Steps to take in an emergency
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If the 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle’s 12-volt battery is discharged.
You can also call your Toyota deal er or a qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your vehicle by follow-
ing the steps below.
Open the hood and fuse block
cover.
When closing, first hook the lid
onto the two rear tabs.
Open the exclusive jump start-
ing terminal cover.
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STEP 1
STEP 2

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5-2. Steps to take in an emergency
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Connect the jumper cables accord
ing to the following procedure:
Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery termin al on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted meta llic point away from the exclu-
sive jump starting terminal and any moving parts, as shown in
the illustration.
STEP 3

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Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately
5 minutes to recharge the battery of your vehicle.
Maintain the engine speed of the second vehicle and start
the hybrid system of your ve hicle by turning the “POWER”
switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator
light does not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper
cables in the exact reverse or der from which they were con-
nected.
Close the exclusive jump starting terminal cover, and rein-
stall the fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear
tabs.
Once the hybrid system starts , have the vehicle inspected at
your Toyota dealer as soon as possible.
STEP 4
STEP 5
STEP 6
STEP7
STEP8