Page 436 of 563
5
When trouble arises
433
5-1. Essential information
Vehicles without a smart key
system: Enter the vehicle being
towed and start the hybrid system.
If the hybrid system does not start, turn the engine switch to the “ON”
position.
Vehicles with a smart key sy stem: Enter the vehicle being
towed and start the hybrid system.
If the hybrid system does not start, turn the “POWER” switch to ON
mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 477
■While towing
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 463)
STEP6
STEP7
Page 437 of 563

434 5-1. Essential information
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
●When towing using a rope, avoid sudden starts, etc. which place exces-
sive stress on the towing hook and rope.
The towing hook or rope may become damaged, broken debris may hit
people and cause serious damage.
● Do not turn the engine switch off (vehicles without a smart key system) or
the “POWER” switch off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and can not be oper-
ated.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four
wheels raised off the ground. If the
vehicle is towed with the front wheels
contacting the ground, the drivetrain
and related parts may be damaged or
electricity generated by the operation of
the motor may cause a fire to occur
depending on the nature of the damage
or malfunction.
Page 438 of 563
5
When trouble arises
435
5-1. Essential information
NOTICE
■
To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 467 of 563
464 5-2. Steps to take in an emergency
Taking out the jackMove the driver seat to the front
most position.
Push the tabs in and remove the
cover by pulling it towards you.
For tightening
For loosening
STEP1
STEP2
STEP3
Page 472 of 563
5
When trouble arises
469
5-2. Steps to take in an emergency
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the tire jack and all tools.
Stow the flat tire in the luggage
compartment as shown in the
illustration.
Stow the spare wheel cushions and luggage floor cover in the
luggage compartment.
STEP3
STEP4
STEP5
STEP6
STEP7
Page 495 of 563

492
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Shift the shift lever to P and set the parking brake. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.STEP1
STEP2
STEP3
STEP4
STEP5
Page 551 of 563

548 Alphabetical index
Child safetyAirbag precautions ................125
Child-protectors .......................67
Child restraint system............ 136
How your child should
wear the seat belt .................88
Installing child restraints ........ 140
Moon roof precautions .......... 104
Power window lock switch.......98
Power window precautions ... 100
Removed key battery precautions ......................... 403
Seat belt extender precautions ...........................92
Seat belt precautions ..............89
Seat heater precautions ........ 338
12-volt battery precautions ................. 381, 486
Cleaning Exterior .................................. 346
Interior ................................... 349
Seat belts .............................. 349
Clock ......................................... 189
Coat hooks ............................... 339
Condenser ................................ 375
Console box ............................. 325 Cooling system
Hybrid system overheating ... 487
Cord hook ................................. 272
Cruise control .......................... 217
Cup holders .............................. 329
Curtain shield airbags ............. 116
Customizable features ............ 522
Daytime running light system .................................... 206
Defogger Rear window ......................... 247
Side mirrors........................... 247
Dimension ................................ 496
Dinghy towing .......................... 236
Display Energy flow ............................. 35
Multi-information display ....... 187
Trip information ..................... 187
Warning message ................. 447
Do-it-yourself maintenance .... 360
D
Page 552 of 563

549
Alphabetical index
Doors
Back door ............................... 71
Door lock .................... 47, 61, 65
Door windows ......................... 98
Rear door child protector ........ 67
Side doors .............................. 65
Side mirrors ............................ 96
Driver’s seat belt reminder
light ........................................ 439
Driving Break-in tips ......................... 151
Correct posture..................... 114
Procedures ........................... 150
Winter driving tips ................. 231
Eco drive mode ....................... 176
Electric power steering........... 221
Electronic key If the electronic key does
not operate properly ........... 479
Emergency flashers Switch ................................... 428
Emergency, in case of If a warning buzzer sounds ............................... 437
If a warning light turns on .............................. 437
If a warning message is
displayed ............................ 447
If the electronic key does not operate properly ........... 479
If the hybrid system will not start .............................. 475
If the shift lever cannot
be shifted from P ................ 477
If the vehicle becomes stuck................................... 492
If the vehicle 12-volt battery is discharged .......... 481 If you have a flat tire .............463
If you lose your keys .............478
If you think something is
wrong ..................................436
If your vehicle has to
be stopped in an
emergency ..........................493
If your vehicle needs to
be towed .............................429
If your vehicle overheats .......487
Engine
Compartment ........................368
Engine switch ................160, 164
Hood......................................364
How to start the hybrid system ........................160, 164
Identification number .............497
If the hybrid system will
not start ...............................475
Ignition switch................160, 164
Overheating...........................487
“POWER” switch ...................164
Engine coolant
Capacity ................................500
Checking ...............................373
Preparing and checking before winter .......................231
E