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When trouble arises5
427
5-1. Essential informationEmergency flashers ......... 428
If your vehicle needs to be towed ........................ 429
If you think something is wrong ......................... 436
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds ........................... 437
If a warning message is displayed........................ 447
If you have a flat tire......... 463
If the hybrid system will not start .......................... 475
If the shift lever cannot be shifted from P............ 477
If you lose your keys ........ 478
If the electronic key does not operate properly....... 479
If the vehicle 12-volt battery is discharged ...... 481
If your vehicle overheats ....................... 487
If the vehicle becomes stuck .............................. 492
If your vehicle has to be stopped in an
emergency ..................... 493
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433
5-1. Essential information
Vehicles without a smart key
system: Enter the vehicle being
towed and start the hybrid system.
If the hybrid system does not start, turn the engine switch to the “ON”
position.
Vehicles with a smart key sy stem: Enter the vehicle being
towed and start the hybrid system.
If the hybrid system does not start, turn the “POWER” switch to ON
mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 477
■While towing
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 463)
STEP6
STEP7
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434 5-1. Essential information
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
●When towing using a rope, avoid sudden starts, etc. which place exces-
sive stress on the towing hook and rope.
The towing hook or rope may become damaged, broken debris may hit
people and cause serious damage.
● Do not turn the engine switch off (vehicles without a smart key system) or
the “POWER” switch off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and can not be oper-
ated.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four
wheels raised off the ground. If the
vehicle is towed with the front wheels
contacting the ground, the drivetrain
and related parts may be damaged or
electricity generated by the operation of
the motor may cause a fire to occur
depending on the nature of the damage
or malfunction.
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441
5-2. Steps to take in an emergency
*: Driver's and front passen
ger's seat belt buzzer:
The driver's and front passenger's seat belt buzzer sounds to alert the driver
and front passenger that his or her seat belt is not fastened. Once the engine
switch is turned to the “ON” or “START” position (vehicles without a smart
key system) or the “POWER” switch is turned to ON mode (vehicles with a
smart key system), the buzzer sounds for 6 seconds. If the vehicle reaches a
speed of 12 mph (20 km/h), the buzzer sounds once. If the seat belt is still
unfastened after 30 seconds, the buzzer will sound intermittently for 10 sec-
onds. Then, if the seat belt is still unfastened, the buzzer will sound in a dif-
ferent tone for 20 more seconds.
■ SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors, driver's seat belt buckle switch, front passen-
ger occupant classification system (ECU and sensors), “AIR BAG ON” indi-
cator light, “AIR BAG OFF” indicator light, front passenger's seat belt buckle
switch, seat belt pretensioner assemblies, airbags, interconnecting wiring
and power sources. ( P. 438)
■ Front passenger detection sensor, passenger seat belt reminder and
warning buzzer
● If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash and the warning
buzzer to sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
■ Electric power steering system wa rning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power st eering system warning light may come on
and the warning buzzer may sound.
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5-2. Steps to take in an emergency
■If the tire pressure warning system is not functioning
The tire pressure warning system will be disabled in the following condi-
tions:
(When the condition be
comes normal, the system will work properly.)
●If tires not equipped with tire pressure warning valves and transmit-
ters are used
●If the ID code on the tire pressure warning valves and transmitters is
not registered in the tire pressure warning computer
●If the tire inflation pressure is 73 psi (500 kPa, 5.1 kgf/cm2 or bar) or
higher
The tire pressure warning system may be disabled in the following condi-
tions:
(When the condition be comes normal, the system will work properly.)
●If electronic devices or facilities using similar radio wave frequencies
are nearby
●If a radio set at a similar frequency is in use in the vehicle
●If a window tint that affects the radio wave signals is installed
●If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings
●If non-genuine Toyota wheels are used (Even if you use Toyota
wheels, the tire pressure warning system may not work properly with
some types of tires.)
●If tire chains are used
■If the tire pressure warning light frequently comes on after blinking
for 1 minute
If the tire pressure warning light frequently comes on after blinking for 1
minute when the engine switch is tu rned to the “ON” position (vehicles
without a smart key system) or the “POWER” switch is turned to ON
mode (vehicles with a smart key syst em), have it checked by your
Toyota dealer.
■ Customization that can be co nfigured at Toyota dealer
The vehicle speed linked seat belt reminder buzzer can be disabled. (Cus-
tomizable features P. 522) However, Toyota recommends that the seat
belt reminder buzzer be operational to alert the driver and front passenger
when seat belts are not fastened.
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449
5-2. Steps to take in an emergency
Have the vehicle inspected immediately.
A buzzer sounds and a warning message is shown on the multi-infor-
mation display. Failure to investig ate the cause of the following warn-
ings may lead to the system operating abnormally and possibly
cause an accident. Have the vehicle inspected by your Toyota dealer
immediately.
Warning messageDetails
(Flashes)
(If equipped) •
Indicates a malfunction in the smart key system
• Indicates a malfunction in the steering lock sys-
tem
A buzzer also sounds.
(If equipped) Indicates a malfunction in the cruise control
system
A buzzer also sounds.
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5-2. Steps to take in an emergency
(Flashes)
Indicates that the
hybrid battery (trac-
tion battery) power
has dropped because
a long period of time
has elapsed after
shifting the shift lever
to N
A buzzer also sounds. Shift the shift lever to P
and restart the hybrid
system when starting
the vehicle.
(Flashes) Indicates that the
driver’s door was
opened with the shift
position in N, D or B
A buzzer also sounds. Shift the shift lever to P.
(Flashes) Indicates that the
accelerator pedal is
depressed while the
shift position is in N
A buzzer also sounds. Release the accelera-
tor pedal and shift the
shift lever to D, B or R.
(Flashes) Indicates that the
engine switch is
turned to the “ACC”
or “LOCK” position
(vehicles without a
smart key system) or
the “POWER” switch
is turned to ACCES-
SORY mode or turned
off (vehicles with a
smart key system)
and the driver's door
is opened while the
lights are turned on
A buzzer also sounds. Turn the lights off.
Warning messageDetailsCorrection procedure
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5-2. Steps to take in an emergency
Have the malfunction repaired immediately. (vehicles with a
smart key system)
After taking the specified steps to correct the suspected problem,
check that the warning message and light go off.
InteriorbuzzerExterior buzzerWarning messageDetailsCorrection procedure
Once
(Flashes)The electronic
key is not
detected when
an attempt is
made to start
the hybrid sys-
tem.
Start the hybrid
system with the
electronic key
present.