HIGHLANDER_U (OM48A12U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advices which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically
TABLE OF CONTENTS2
HIGHLANDER_U (OM48A12U)For your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safety drive ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ............................. 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2. Theft deterrent system Engine immobilizer system............................... 80
Alarm ................................... 82
Theft prevention labels (U.S.A.) ............................. 85 2. Instrument cluster
Warning lights and indicators ........................... 88
Gauge and meters ............... 94
Multi-information display (with monochrome
display) .............................. 97
Multi-information display (with color display)........... 101
Eco Driving Indicator ......... 107
Fuel consumption information....................... 109
3-1. Key information Keys................................... 114
3-2. Opening, closing and locking the doors
Side doors ......................... 121
Back door .......................... 129
Glass hatch........................ 142
Smart key system .............. 147
3-3. Adjusting the seats Front seats......................... 155
Rear seats ......................... 157
Driving position memory .... 164
Head restraints .................. 168
1For safety and security
2Instrument cluster
3Operation of each
component
3
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48A12U)
10
3-4. Adjusting the steering wheel and mirrors
Steering wheel .................. 172
Inside rear view mirror....... 174
Outside rear view mirrors ............................. 176
3-5. Opening and closing the windows
Power windows ................. 178
Moon roof .......................... 182
Panoramic moon roof ........ 186
4-1. Before driving Driving the vehicle ............. 192
Cargo and luggage............ 201
Vehicle load limits ............. 206
Trailer towing..................... 207
Dinghy towing.................... 224
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 225
Engine (ignition) switch (vehicles with a smart
key system) ..................... 228
Automatic transmission ..... 234
Turn signal lever................ 239
Parking brake .................... 240 4-3. Operating the lights and
wipers
Headlight switch ................ 241
Automatic High Beam ........ 246
Fog light switch .................. 252
Windshield wipers and washer ............................. 253
Rear window wiper and washer ............................. 255
4-4. Refueling Opening the fuel tank cap................................... 257
4-5. Using the driving support systems
Cruise control .................... 261
Dynamic radar cruise control.............................. 266
LDA (Lane Departure Alert)..... 280
Rear view monitor system ............................. 288
All-wheel drive lock switch .............................. 297
Driving assist systems ....... 298
Downhill assist control system ............................. 304
PCS (Pre-Collision System)..... 306
BSM (Blind Spot Monitor)......... 313
• The Blind Spot Monitor function.......................... 317
• The Rear Cross Traffic Alert function ................. 320
4-6. Driving tips Winter driving tips .............. 323
Off-road precautions .......... 327
4Driving
5
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48A12U)
10
5-8. Bluetooth® Audio
Listening to Bluetooth®
Audio ............................... 383
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone.............................. 384
Making a call ..................... 386
Receiving a call ................. 389
Speaking on the phone ..... 390
Bluetooth
® phone
message function ............ 393
Using the steering wheel switches ................ 397
Bluetooth
® phone
settings............................ 398
Contact/Call History Settings ........................... 399
What to do if... (Troubleshooting) ............ 408
5-10. Bluetooth
®
Bluetooth® ........................ 412
5-11. Using the voice command system
Voice command system .... 417 6-1. Using the air conditioning
system and defogger
Front manual air conditioning system ......... 422
Front automatic air conditioning system ......... 428
Rear manual air conditioning system ......... 435
Rear automatic air conditioning system ......... 438
Heated steering wheel/seat heaters/seat
ventilators ........................ 441
6-2. Using the interior lights Interior lights list................. 444
• Interior lights................. 444
• Personal lights.............. 445
6-3. Using the storage features List of storage features ...... 446
• Glove box ..................... 447
• Console box ................. 447
• Bottle holders ............... 448
• Cup holders .................. 449
• Auxiliary boxes ............. 451
• Open tray ..................... 452
Luggage compartment features ........................... 453
6Interior features
TABLE OF CONTENTS6
HIGHLANDER_U (OM48A12U)6-4. Using the other interior
features
Other interior features ....... 455
• Sun visors .................... 455
• Vanity mirrors............... 455
• Conversation mirror ..... 456
• Clock ............................ 457
• Outside temperature display.......................... 458
• Power outlets ............... 459
• Rear sunshades............ 462
• Armrest ........................ 463
• Coat hooks................... 464
• Assist grips .................. 464
• Side table ..................... 465
Garage door opener .......... 466
Safety Connect.................. 473
Compass ........................... 479 7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 484
Cleaning and protecting the vehicle interior ........... 487
7-2. Maintenance Maintenance requirements ................... 490
General maintenance ........ 493
Emission inspection and maintenance (I/M)
programs ......................... 497
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 498
Hood .................................. 500
Positioning a floor jack....... 502
Engine compartment ......... 503
Tires................................... 515
Tire inflation pressure ........ 525
Wheels............................... 528
Air conditioning filter .......... 530
Wireless remote control/ electronic key battery ...... 532
Checking and replacing fuses ................................ 535
Light bulbs ......................... 539
7Maintenance and care
7
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8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48A12U)
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8-1. Essential informationEmergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong........................... 561
Fuel pump shut off system............................. 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ......................... 572
If you have a flat tire .......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P ............. 617
If the electronic key does not operate properly ........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ... 626
If the vehicle becomes stuck................................ 629 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 632
Fuel information ................. 646
Tire information.................. 649
9-2. Customization Customizable features ....... 662
Items to initialize ................ 672
Reporting safety defects for U.S. owners................ 674
Seat belt instructions for Canadian owners
(in French) ....................... 675
SRS airbag instructions for Canadian owners
(in French) ....................... 678
What to do if... (Troubleshooting) ..................... 688
Alphabetical index ...................... 694
8When trouble arises9Vehicle specifications
10For owners
Index
14
HIGHLANDER_U (OM48A12U)
Pictorial index
Pictorial index
■Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . P. 121
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 121
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 178
Locking/unlocking by using the mechanical key
* . . . . . . . . . . P. 618
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 565, 574
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 129
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 121
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 565, 575
Glass hatch
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 142
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 565, 576
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 176
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 176
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 176
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 164
Defogging the mirrors
* . . . . . . . . . . . . . . . . . . . . . . . . . . P. 424, 430
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 253
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 323
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . P. 424, 431
1
2
3
4
5
15Pictorial index
HIGHLANDER_U (OM48A12U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 635
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . P. 515
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 323
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 515
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 590
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . P. 500
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 636
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 626
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 575
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 298
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 304
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 539, Watts: P. 645)
*: If equipped
9
10
11
12
13
14
15