Page 1 of 712
HIGHLANDER_U (OM48A12U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advices which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically
Page 5 of 712

5
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48A12U)
10
5-8. Bluetooth® Audio
Listening to Bluetooth®
Audio ............................... 383
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone.............................. 384
Making a call ..................... 386
Receiving a call ................. 389
Speaking on the phone ..... 390
Bluetooth
® phone
message function ............ 393
Using the steering wheel switches ................ 397
Bluetooth
® phone
settings............................ 398
Contact/Call History Settings ........................... 399
What to do if... (Troubleshooting) ............ 408
5-10. Bluetooth
®
Bluetooth® ........................ 412
5-11. Using the voice command system
Voice command system .... 417 6-1. Using the air conditioning
system and defogger
Front manual air conditioning system ......... 422
Front automatic air conditioning system ......... 428
Rear manual air conditioning system ......... 435
Rear automatic air conditioning system ......... 438
Heated steering wheel/seat heaters/seat
ventilators ........................ 441
6-2. Using the interior lights Interior lights list................. 444
• Interior lights................. 444
• Personal lights.............. 445
6-3. Using the storage features List of storage features ...... 446
• Glove box ..................... 447
• Console box ................. 447
• Bottle holders ............... 448
• Cup holders .................. 449
• Auxiliary boxes ............. 451
• Open tray ..................... 452
Luggage compartment features ........................... 453
6Interior features
Page 23 of 712

23Pictorial index
HIGHLANDER_U (OM48A12U)Inside rear view mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 174
Sun visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 455
Vanity mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 455
Interior lights/personal lights . . . . . . . . . . . . . . . . . . . . . . . . P. 444
Moon roof switches
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 182
Panoramic moon roof switches
*1 . . . . . . . . . . . . . . . . . . . . P. 186
Auxiliary boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 451
Conversation mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 456
“SOS” button
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 473
Garage door opener switches
*1. . . . . . . . . . . . . . . . . . . . . . P. 466
Assist grips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 464
*1: If equipped
*2: Refer to “Navigation and Multimedia System Owner’s Manual”.
1
2
3
4
5
6
7
8
9
Page 421 of 712

421
6Interior features
HIGHLANDER_U (OM48A12U)6-1. Using the air conditioning
system and defogger
Front manual air conditioning system ........ 422
Front automatic air conditioning system ........ 428
Rear manual air conditioning system ........ 435
Rear automatic air conditioning system ........ 438
Heated steering wheel/ seat heaters/
seat ventilators ................ 441
6-2. Using the interior lights Interior lights list ................ 444
• Interior lights ................. 444
• Personal lights .............. 445
6-3. Using the storage features
List of storage features ..... 446
• Glove box...................... 447
• Console box .................. 447
• Bottle holders ................ 448
• Cup holders .................. 449
• Auxiliary boxes.............. 451
• Open tray ...................... 452
Luggage compartment features ........................... 453 6-4. Using the other interior
features
Other interior features ....... 455
• Sun visors ..................... 455
• Vanity mirrors................ 455
• Conversation mirror ...... 456
• Clock ............................. 457
• Outside temperature display........................... 458
• Power outlets ................ 459
• Rear sunshades............ 462
• Armrest ......................... 463
• Coat hooks.................... 464
• Assist grips ................... 464
• Side table ...................... 465
Garage door opener.......... 466
Safety Connect ................. 473
Compass ........................... 479
Page 444 of 712
444
HIGHLANDER_U (OM48A12U)
6-2. Using the interior lights
Rear interior/rear personal lights
Ambient lights (if equipped)
Front interior/front personal lights
Outer foot lights (if equipped)
Engine switch light (vehicles with a smart key system)
Front door courtesy lights
Turns the lights on/off
Turns the lights linked to door
position on/off
Interior lights list
Interior lights
1
2
3
4
5
6
1
2
Page 445 of 712

4456-2. Using the interior lights
6
Interior features
HIGHLANDER_U (OM48A12U)
Turn the light on/off
■Illuminated entry system
Vehicles without a smart key system
The lights automatically turn on/off according to the engine switch position,
whether the doors are locked/unlocked, and whether the doors are open/
closed.
Vehicles with a smart key system
The lights automatically turn on/off according to engine switch mode, the
presence of the electronic key, whether the doors are locked/unlocked, and
whether the doors are opened/closed.
■ To prevent battery discharge
If the following lights are left on when the engine switch is turned off, the lights
will go off automatically after 20 minutes:
●Interior lights
● Personal lights
● Front door courtesy lights
● Ambient lights (if equipped)
● Engine switch light (vehicles with a smart key system)
■ Customization
Settings (e.g. the time elapsed before lights turn off) can be changed.
(Customizable features: P. 662)
Personal lights
FrontRear
Page 455 of 712
455
6
Interior features
HIGHLANDER_U (OM48A12U)
6-4. Using the other interior features
To set the visor in the forward
position, flip it down.
To set the visor in the side posi-
tion, flip down, unhook, and
swing it to the side.
To use the side extender, place
the visor in the side position,
then slide it backward.
Open the cover.
The vanity light turns on.
■ To prevent battery discharge
If the vanity lights remain on for 20 minutes while the engine is off, the lights
will turn off automatically.
Other interior features
Sun visors
1
2
3
Vanity mirrors
Page 615 of 712

6158-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 225, 228)
● There may be a malfunction in the engine immobilizer system.
( P. 8 0 )
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 621)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( P. 615)
If the engine will not start
If the engine will not start even though correct starting proce-
dures are being followed ( P. 225, 228), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)