7
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48A12U)
10
8-1. Essential informationEmergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong........................... 561
Fuel pump shut off system............................. 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ......................... 572
If you have a flat tire .......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P ............. 617
If the electronic key does not operate properly ........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ... 626
If the vehicle becomes stuck................................ 629 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 632
Fuel information ................. 646
Tire information.................. 649
9-2. Customization Customizable features ....... 662
Items to initialize ................ 672
Reporting safety defects for U.S. owners................ 674
Seat belt instructions for Canadian owners
(in French) ....................... 675
SRS airbag instructions for Canadian owners
(in French) ....................... 678
What to do if... (Troubleshooting) ..................... 688
Alphabetical index ...................... 694
8When trouble arises9Vehicle specifications
10For owners
Index
15Pictorial index
HIGHLANDER_U (OM48A12U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 635
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . P. 515
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 323
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 515
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 590
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . P. 500
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 636
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 626
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 575
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 298
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 304
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 539, Watts: P. 645)
*: If equipped
9
10
11
12
13
14
15
892. Instrument cluster
2
Instrument cluster
HIGHLANDER_U (OM48A12U)
Warning lights inform the driver of malfunctions in the indicated vehi-
cle’s systems.
Warning lights
*1
(U.S.A.)
Brake system warning
light (P. 563)*1Electric power steering
system warning light
(P. 564)
*1
(Canada)
Brake system warning
light ( P. 563)*1, 2, 3
Pre-collision system
warning light ( P. 564)
*1, 2Charging system warn-
ing light (P. 563)*1
Slip indicator ( P. 564)
*1, 2Low engine oil pressure
warning light (P. 563)*2Open door warning light
(P. 565)
*1
(U.S.A.)
Malfunction indicator
lamp ( P. 563)Low fuel level warning
light (P. 565)
*1
(Canada)
Malfunction indicator
lamp ( P. 563)Seat belt reminder light
(P. 565)
*1SRS warning light
(P. 564)*1Master warning light
( P. 565)
*1
(U.S.A.)
ABS warning light
(P. 564)*1
Tire pressure warning
light ( P. 565)
*1
(Canada)
ABS warning light
(P. 564)
1503-2. Opening, closing and locking the doors
HIGHLANDER_U (OM48A12U)■
Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and engine immobi-
lizer system from operating properly. (Ways of coping: P. 618)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other fac ility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
2004-1. Before driving
HIGHLANDER_U (OM48A12U)
NOTICE
■When parking the vehicle
Always shift the shift lever to P. Failure to do so may cause the vehicle to
move or the vehicle may accelerate suddenly if the accelerator pedal is
accidentally depressed.
■ Avoiding damage to vehicle parts
●Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 590)
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
●Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, tran-
saxle, transfer (AWD models), differential (AWD models), etc.
● Lubricant condition for the propeller shaft (AWD models), bearings and
suspension joints (where possible), and the function of all joints, bearings,
etc.
323
4
Driving
HIGHLANDER_U (OM48A12U)
4-6. Driving tips
●Use fluids that are appropriate to the prevailing outside tempera-
tures.
• Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspect the condition of the battery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
Winter driving tips
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a man-
ner appropriate to the prevailing weather conditions.
Preparation for winter
3304-6. Driving tips
HIGHLANDER_U (OM48A12U)
NOTICE
■To prevent water damage
Take all necessary safety measures to ensure that water damage to the
engine or other components does not occur.
●Water entering the engine air intake will cause severe engine damage.
● Water entering the automatic transmission will cause deterioration in shift
quality, locking up of your transmission accompanied by vibration, and ulti-
mately damage.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the differentials, transmission and
transfer case, reducing the gear oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
●Sand and mud that has accumulated in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.
4927-2. Maintenance
HIGHLANDER_U (OM48A12U)
WARNING
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■ Handling of the battery
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● Battery posts, terminals and related accessories contain lead and lead
compounds which are known to cause brain damage. Wash your hands
after handling. (P. 511)