5
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48A12U)
10
5-8. Bluetooth® Audio
Listening to Bluetooth®
Audio ............................... 383
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone.............................. 384
Making a call ..................... 386
Receiving a call ................. 389
Speaking on the phone ..... 390
Bluetooth
® phone
message function ............ 393
Using the steering wheel switches ................ 397
Bluetooth
® phone
settings............................ 398
Contact/Call History Settings ........................... 399
What to do if... (Troubleshooting) ............ 408
5-10. Bluetooth
®
Bluetooth® ........................ 412
5-11. Using the voice command system
Voice command system .... 417 6-1. Using the air conditioning
system and defogger
Front manual air conditioning system ......... 422
Front automatic air conditioning system ......... 428
Rear manual air conditioning system ......... 435
Rear automatic air conditioning system ......... 438
Heated steering wheel/seat heaters/seat
ventilators ........................ 441
6-2. Using the interior lights Interior lights list................. 444
• Interior lights................. 444
• Personal lights.............. 445
6-3. Using the storage features List of storage features ...... 446
• Glove box ..................... 447
• Console box ................. 447
• Bottle holders ............... 448
• Cup holders .................. 449
• Auxiliary boxes ............. 451
• Open tray ..................... 452
Luggage compartment features ........................... 453
6Interior features
TABLE OF CONTENTS6
HIGHLANDER_U (OM48A12U)6-4. Using the other interior
features
Other interior features ....... 455
• Sun visors .................... 455
• Vanity mirrors............... 455
• Conversation mirror ..... 456
• Clock ............................ 457
• Outside temperature display.......................... 458
• Power outlets ............... 459
• Rear sunshades............ 462
• Armrest ........................ 463
• Coat hooks................... 464
• Assist grips .................. 464
• Side table ..................... 465
Garage door opener .......... 466
Safety Connect.................. 473
Compass ........................... 479 7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 484
Cleaning and protecting the vehicle interior ........... 487
7-2. Maintenance Maintenance requirements ................... 490
General maintenance ........ 493
Emission inspection and maintenance (I/M)
programs ......................... 497
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 498
Hood .................................. 500
Positioning a floor jack....... 502
Engine compartment ......... 503
Tires................................... 515
Tire inflation pressure ........ 525
Wheels............................... 528
Air conditioning filter .......... 530
Wireless remote control/ electronic key battery ...... 532
Checking and replacing fuses ................................ 535
Light bulbs ......................... 539
7Maintenance and care
10
HIGHLANDER_U (OM48A12U)This vehicle is equipped with an event data recorder (EDR). The main pur-
pose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and pass enger safety belts were buckled/fas-
tened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a nontrivial crash situa-
tion occurs; no data are recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a law suit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner
Event data recorder
17Pictorial index
HIGHLANDER_U (OM48A12U)Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 324
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 572
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Headlights/tail lights/daytime running lights . . . . . . . . . . . . . . . P. 241
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 253, 255
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . P. 253, 255
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 514
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 582
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 554
Hood lock release lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 172
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 172
Manual air conditioning system
*1 . . . . . . . . . . . . . . . . . . . . P. 422
Automatic air conditioning system
*1 . . . . . . . . . . . . . . . . . P. 428
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . P. 422, 428
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 424, 430
Audio system
*1, 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 338
Navigation system
*1, 3
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . P. 457
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 132
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 259
*1: If equipped
*2: For Entune Audio Plus, refer to “Navigation and Multimedia System Owner’s Manual”.
*3: Refer to “Navigation and Multimedia System Owner’s Manual”.
4
5
6
7
8
9
10
11
12
13
14
22Pictorial index
HIGHLANDER_U (OM48A12U)
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 40
Floor mats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 26
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 155
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 168
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 30
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 447
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 449
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 157
Rear manual air conditioning switches
*1 . . . . . . . . . . . . . . P. 435
Rear automatic air conditioning switches
*1. . . . . . . . . . . . P. 438
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 443
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 463
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 465
Rear seat entertainment system
*1, 2
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10
11
12
481-1. For safe use
HIGHLANDER_U (OM48A12U)
■If the SRS airbags deploy (inflate)
●Bruising and slight abrasions may result from contact with a deploying
(inflating) SRS airbag.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as
well as the front seats, parts of the front and rear pillars, and roof side rails
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For U.S.A.: For Safety Connect subscribers, if the SRS airbags deploy or in
the event of a severe rear-end collision, the system is designed to send an
emergency call to the response center, notifying them of the vehicle's loca-
tion (without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent auto-
matically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P. 473)
■ SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an approximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, su ch as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt pre-
tensioners will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( P. 53)
● The SRS seat cushion airbag on the front passenger’s seat will not operate
if the occupant is not wearing a seat belt.
491-1. For safe use
1
For safety and security
HIGHLANDER_U (OM48A12U)■
SRS airbag deployment conditions (S RS side and curtain shield airbags)
● The SRS side and curtain shield airbags will deploy in the event of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/h]).
● The SRS curtain shield airbags will deploy in the event of vehicle rollover.
● The SRS side and curtain shield airbags may also deploy in the event of a
severe frontal collision.
■ Conditions under which the SRS airbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags may also
deploy if a serious impact occurs to the underside of your vehicle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situations shown
in the illustration. ●Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone
531-1. For safe use
1
For safety and security
HIGHLANDER_U (OM48A12U)
Front passenger occupant classification
system
Your vehicle is equipped with a front passenger occupant classi-
fication system. This system detects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
Seat belt reminder light
SRS warning light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light1
2
3
4