Page 523 of 712

5237-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48A12U)
NOTE:
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
NOTE:
L’utilisation de ce dispositif est autorisée seulement aux deux conditions
suivantes : (1) il ne doit pas produire de brouillage, et (2) l’utilisateur du
dispositif doit être prêt à accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
WARNING
■When inspecting or replacing tires
Observe the following precautions to prevent accidents.
Failure to do so may cause damage to parts of the drive train as well as
dangerous handling characteristics, which may lead to an accident
resulting in death or serious injury.
●Do not mix tires of different makes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
●Do not use tire sizes other than those recommended by Toyota.
●Do not mix differently constructed tires (radial, bias-belted or bias-ply
tires).
●Do not mix summer, all season and snow tires.
●Vehicles with a compact spare tire: Do not tow if your vehicle has a
compact spare tire installed.
■When initializing the tire pressure warning system
Do not operate the tire pressure warning reset switch without first
adjusting the tire inflation pressure to the specified level. Otherwise, the
tire pressure warning light may not come on even if the tire inflation
pressure is low, or it may come on when the tire inflation pressure is
actually normal.
Page 551 of 712
5517-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48A12U)■
License plate lights
Remove the lens.
Insert a properly sized screwdriver into the hole of the lens on the inner
side and disengage the claw and pry the lens toward the outer side as
shown in the illustration.
To prevent damaging the vehicle, wr ap the tip of the screwdriver with
tape.
Remove the light bulb.
When installing, reverse the steps listed.
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Page 553 of 712
553
8When trouble arises
HIGHLANDER_U (OM48A12U)8-1. Essential information
Emergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong .............................. 561
Fuel pump shut off system ............................ 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ..................... 572
If you have a flat tire.......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P ............. 617
If the electronic key does not operate properly ........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ........................ 626
If the vehicle becomes stuck ............................... 629
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557
8
When trouble arises
HIGHLANDER_U (OM48A12U)
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 558, 559)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck,
use a towing dolly. ( P. 558, 559)
Situations needs to contact dealers before towing
Towing with a sling-type truck
Page 558 of 712
5588-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
If your Toyota is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck
Page 559 of 712
5598-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be dam-
aged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
Page 560 of 712
5608-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Dynamic
Torque Control AWD system (AWD mod-
els) and transmission. ( P. 224)
Page 602 of 712
6028-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
■If the spare tire cannot be lowered
If the spare tire cannot be lowered, it may not have been stowed properly.
Perform the following procedure:
If the spare tire still cannot be lowered, the wire cable may be severed.
Have the vehicle inspected by your Toyota dealer.Fully tighten the spare tire clamp bolt
by turning the jack handle clockwise
until two clicks are heard and the jack
handle skips.
Turn the jack handle counterclock-
wise to lower the spare tire.
If the spare tire still cannot be low-
ered, attempt to fully tighten the spare
tire clamp bolt again by turning the
jack handle clockwise. Then turn it
counterclockwise at least 2 turns to
lower the spare tire.
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