Page 484 of 712

484
HIGHLANDER_U (OM48A12U)
7-1. Maintenance and care
●Working from top to bottom, liberally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors.
• Turn off the power back door (if equipped).
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
Cleaning and protecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition:
Page 580 of 712

5808-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
(AWD models)
Indicates a malfunction in the AWD systemA buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system cannot be used because the vehicle
speed is lower than approximately 32 mph (50
km/h)
Drive the vehicle at 32 mph (50 km/h) or
higher.
Indicates that the engine was stopped while driv-
ing
A buzzer also sounds.
Operate the steering wheel with more force
than usual.
Indicates that the engine switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned on
A buzzer also sounds.
Turn the lights off.
(If equipped)
Indicates that the moon roof or panoramic moon
roof is not fully closed (with the engine switch off,
and the driver’s door open)
A buzzer also sounds.
Close the moon roof or panoramic moon
roof.
(AWD models)
Indicates that the AWD system is not currently
functional
A buzzer also sounds.
Reduce vehicle speed or stop the vehicle in
a safe place until the warnings clear. In this
case, do not stop the engine.
Warning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 618 of 712

6188-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
Use the mechanical key (P. 1 1 6 )
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
( P. 180, 183)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Opens the windows and moon roof*1 (turn and hold)*2
( P. 180, 183)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate prop-
erly (vehicles with a smart key system)
If communication between the electronic key and vehicle is
interrupted ( P. 150) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine can be started by following the
procedure below.
Locking and unlocking the doors and key linked functions
1
2
3
4
Page 632 of 712
632
HIGHLANDER_U (OM48A12U)
9-1. Specifications
*1: Unladen vehicles
*2: With a seating capacity of 7 occupants
*3: With a seating capacity of 8 occupants
*4: Without a towing package
*5: With a towing package
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length191.1 in. (4855 mm)
Overall width75.8 in. (1925 mm)
Overall height*1
Without roof antenna
68.1 in. (1730 mm)
With roof antenna
70.1 in. (1780 mm)
Wheelbase 109.8 in. (2790 mm)
Front tread 64.4 in. (1635 mm)
Rear tread 64.2 in. (1630 mm)
Vehicle capacity weight
(Occupant + luggage)1385 lb. (625 kg)*2
1455 lb. (660 kg)*3
Trailer Weight Rating
(Trailer weight + cargo weight)
2.7 L 4-cylinder (1AR-FE)
engine
1500 lb. (680 kg)
3.5 L V6 (2GR-FE) engine
2000 lb. (900 kg)
*4
5000 lb. (2000 kg)*5
Page 657 of 712

6579-1. Specifications
9
Vehicle specifications
HIGHLANDER_U (OM48A12U)
Production options
weight
The combined weight of installed regular pro-
duction options weighing over 5 lb. (2.3 kg) in
excess of the standard items which they
replace, not previously considered in curb
weight or accessory weight, including heavy
duty brakes, ride levelers, roof rack, heavy
duty battery, and special trim
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated
Rim diameter
(Wheel diameter)Nominal diameter of the bead seat
Rim size designationRim diameter and width
Rim type designationThe industry manufacturer’s designation for a
rim by style or code
Rim widthNominal distance between rim flanges
Vehicle capacity
weight (Total load
capacity)The rated cargo and luggage load plus 150 lb.
(68 kg) times the vehicle’s designated seating
capacity
Vehicle maximum load
on the tire
The load on an individual tire that is deter-
mined by distributing to each axle its share of
the maximum loaded vehicle weight, and
dividing by two
Vehicle normal load on
the tire
The load on an individual tire that is deter-
mined by distributing to each axle its share of
curb weight, accessory weight, and normal
occupant weight (distributed in accordance
with Table 1
* below), and dividing by two
Weather sideThe surface area of the rim not covered by the
inflated tire
Bead
The part of the tire that is made of steel wires,
wrapped or reinforced by ply cords and that is
shaped to fit the rim
Bead separationA breakdown of the bond between compo-
nents in the bead
Tire related termMeaning
Page 667 of 712
6679-2. Customization
9
Vehicle specifications
HIGHLANDER_U (OM48A12U)■
Driving position memory* (
P. 164)
*: If equipped
■
Power windows and moon roof*( P. 178, 182)
*: If equipped
■
Power windows ( P. 178)
FunctionDefault settingCustomized set-
ting
Selecting the door link-
ing driving position mem-
ory with door unlock
operation
Driver’s doorAll doors——O
123
FunctionDefault settingCustomized set-ting
Key linked operationOffOn——O
Wireless remote control
linked operation (open
only)
OffOn——O
Wireless remote control
linked operation signal
(buzzer)
OnOff——O
123
FunctionDefault settingCustomized set-ting
One-touch close opera-
tion using the power win-
dow switches on the
front passenger door
and each rear door
OnOff——O
One-touch front passen-
ger window or rear side
window close operation
using the power window
switch on the driver’s
door
OnOff——O
123
Page 668 of 712
6689-2. Customization
HIGHLANDER_U (OM48A12U)■
Moon roof* (
P. 182)
*: If equipped
■
Turn signal lever ( P. 239)
*1: After flashing the turn signal lights when turning left or right while this func-
tion is off and the turn signal lever is moved to the first position in the direc-
tion of the flashing light, the turn signal lights can be selected to be flashing
or off.
*2: The turn signal lights will be off if the turn signal lever is moved to the firstposition in the direction of flashing light.
FunctionDefault settingCustomized set- ting
Linked operation of com-
ponents when mechani-
cal key is used (open
only)
Slide onlyTilt only——O
Linked operation of com-
ponents when wireless
remote control is used
Slide onlyTilt only——O
123
FunctionDefault settingCustomized set-ting
The number of times the
turn signal lights flash
automatically when the
turn signal lever is
moved to the first posi-
tion during a lane
change
*1
3
Off*2
——O4 to 7
123
Page 692 of 712
692What to do if... (Troubleshooting)
HIGHLANDER_U (OM48A12U)
●Is the electronic key left inside the vehicle or the moon roof or panoramic
moon roof open?
Check the message on the multi-information display. (P. 572)
●When a warning light turns on or a warning message or indicator is dis-
played, refer to P. 563, 572.
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart key system)
A warning light turns on or a warning message or indicator
is displayed