2014 TOYOTA HIGHLANDER key battery

6158-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 225, 228)
● There may be a malfunction in the engine immobilizer system.
( P. 8 0 )
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 621)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( P. 615)
If the engine will not start
If the engine will not start even though correct starting proce-
dures are being followed ( P. 225, 228), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)

6168-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 621)
● There may be a malfunction in the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Toyota
dealer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4

6188-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
Use the mechanical key (P. 1 1 6 )
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
( P. 180, 183)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Opens the windows and moon roof*1 (turn and hold)*2
( P. 180, 183)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate prop-
erly (vehicles with a smart key system)
If communication between the electronic key and vehicle is
interrupted ( P. 150) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine can be started by following the
procedure below.
Locking and unlocking the doors and key linked functions
1
2
3
4

6208-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
(  P. 532)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 229)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 662)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 149)
3

6238-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the battery of your vehicle.
Vehicles with a smart key system: Open and close any of the doors
of your vehicle with the engine switch off.
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle's engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle's
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.3
4
5
6

6248-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on the first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will return to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initialized.
(P. 672)
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)

6719-2. Customization
9
Vehicle specifications
HIGHLANDER_U (OM48A12U)
■Vehicle customization
●When the smart key system is off, the entry unlock function cannot be cus-
tomized.
● When the doors remain closed after unlocking the doors and the timer acti-
vated automatic door lock function activates, signals will be generated in
accordance with the operation buzzer volume and operational signal (Emer-
gency flashers) function settings.
■ Changing of the power back door opening angle (if equipped)
The opening angle setting can be changed through operation of either the
power back door switch or the audio system screen.
However, if the engine switch is on and the power back door switch is used to
change the opening angle setting, the changed opening angle will not be
reflected on the audio system screen until the engine switch is turned off and
then on again.
■ When customizing on the audio system screen
Stop the vehicle in a safe place, apply the parking brake, and shift the shift
lever to P. Also, to prevent battery discharge, leave the engine running while
customizing the features.
WARNING
■During customization
As the engine needs to be running during customization, ensure that the
vehicle is parked in a place with adequate ventilation. In a closed area such
as a garage, exhaust gases including harmful carbon monoxide (CO) may
collect and enter the vehicle. This may lead to death or a serious health
hazard.
NOTICE
■During customization
To prevent battery discharge, ensure that the engine is running while cus-
tomizing features.

688
HIGHLANDER_U (OM48A12U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 1 1 7 )
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. ( P. 120)
●Is the key battery weak or depleted? (P. 532)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 229)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 117, 150)
●Is the child-protector lock set?
The rear door cannot be opened from in side the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 126)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened