2014 TOYOTA HIGHLANDER lock

6028-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
■If the spare tire cannot be lowered
If the spare tire cannot be lowered, it may not have been stowed properly.
Perform the following procedure:
If the spare tire still cannot be lowered, the wire cable may be severed.
Have the vehicle inspected by your Toyota dealer.Fully tighten the spare tire clamp bolt
by turning the jack handle clockwise
until two clicks are heard and the jack
handle skips.
Turn the jack handle counterclock-
wise to lower the spare tire.
If the spare tire still cannot be low-
ered, attempt to fully tighten the spare
tire clamp bolt again by turning the
jack handle clockwise. Then turn it
counterclockwise at least 2 turns to
lower the spare tire.
1
2

6078-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
Lay the tire on the ground with
the outer surface (valve stem)
facing up.
Before raising the tire, make
sure that the hoist assembly is
perpendicular to the wheel
opening. (Try to place the tire
directly beneath the vehicle,
near where the wire cable is
hanging from.)
Using the jack handle and adapter socket, tighten the tire clamp
bolt by turning it clockwise until the tire is in the correct position and
two clicks are heard as the jack handle skips.
Stow the jack and all tools.4
Va l v e s t e m
5
6
7

6098-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
Lay the tire on the ground with
the outer surface (valve stem)
facing up.
When stowing the tire, make
sure that the hoist assembly is
placed perpendicular to the
wheel opening.
Using the jack handle and adapter socket, tighten the spare tire
clamp bolt by turning it clockwise until the tire is in the correct posi-
tion and two clicks are heard as the jack handle skips.
Install the inside spare tire
cover to the outside spare tire
cover.
Stow the jack and all tools.5
Valve stem
6
7
8
9

6168-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 621)
● There may be a malfunction in the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Toyota
dealer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4

6178-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
Set the parking brake.
Vehicles without a smart key system: Turn the engine switch to the
“ACC” position.
Vehicles with a smart key system: Turn the engine switch to
ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver with
a rag.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
1
2
3
4
5

6188-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
Use the mechanical key (P. 1 1 6 )
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
( P. 180, 183)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Opens the windows and moon roof*1 (turn and hold)*2
( P. 180, 183)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate prop-
erly (vehicles with a smart key system)
If communication between the electronic key and vehicle is
interrupted ( P. 150) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine can be started by following the
procedure below.
Locking and unlocking the doors and key linked functions
1
2
3
4

6248-2. Steps to take in an emergency
HIGHLANDER_U (OM48A12U)
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on the first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will return to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initialized.
(P. 672)
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)

6298-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48A12U)
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the engine.
AWD models: Activate all-wheel drive lock mode. (P. 297)
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
1
2
3
4
5
6