2014 TOYOTA HIGHLANDER HYBRID emergency towing

18Pictorial index
HIGHLANDER_HV_U (OM48D74U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 229
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 229
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 451
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 510
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 481
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 452
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 512
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 103
Reading the meters/adjusting the meter light . . . . . . . . . . . . . P. 103
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 457
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . P. 107, 111
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 107, 111
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 117
When a warning message or indicator is displayed . . . . . . . . . P. 4661
2
3

2684-5. Using the driving support systems
HIGHLANDER_HV_U (OM48D74U)
WARNING
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON-OFF” button when not in use.
■ Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting
in death or serious injury.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
● When your vehicle is towing a trailer or during emergency towing

2814-5. Using the driving support systems
4
Driving
HIGHLANDER_HV_U (OM48D74U)
WARNING
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could cause an acci-
dent resulting in death or serious injury.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep downhills, or where there are sudden changes between sharp up
and down gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
● At entrances to expressways
● When weather conditions are bad enough that they may prevent the sen-
sors from functioning correctly (fog, snow, sandstorm, heavy rain, etc.)
● When an approach warning buzzer is heard often
● When your vehicle is towing a trailer or during emergency towing
■ When the sensor may not be correct ly detecting the vehicle ahead
Apply the brakes as necessary when any of the following types of vehicle\
s
are in front of you.
As the sensor may not be able to correctly detect these types of vehicles,
the approach warning ( P. 275) will not be activated, and a fatal or serious
accident may result.
● Vehicles that cut in suddenly
● Vehicles traveling at low speeds
● Vehicles that are not moving
● Vehicles with small rear ends (trailers with no load on board etc.)
● Motorcycles traveling in the same lane

3725-4. Using the other interior features
HIGHLANDER_HV_U (OM48D74U)■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating a nd recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equippe d vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respon se center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

452
HIGHLANDER_HV_U (OM48D74U)
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truc k or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a whee l-lift type truck, use a towing
dolly. ( P. 452, 453)
Situations needs to contact dealers before towing
Towing with a sling-type truck

4537-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
If your Toyota is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the
front wheels.
Using a flatbed truck

4547-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48D74U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.

4557-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48D74U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(P. 228)