5
When trouble arises
485
5-1. Essential information
If your vehicle needs to be towed
Situations needs to contact dealers before towingThe following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel- lift type truck from the front, the
vehicle's rear wheels and axles must be in good conditions.
( P. 486, 487)
If they are damaged, use a towing dolly or flatbed truck.
5
When trouble arises
491
5-2. Steps to take in an emergency
Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected by your Toyota dealer immediately.Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light Indicates that the engine oil pressure is too low.
High engine coolant temper ature warning light (the
rightmost segment of the en gine coolant temperature
display flashes) Indicates that the engine is almost overheating. ( P. 542)
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system; or
• The hybrid transmission control system.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The front passenger occupant classification system; or
• The seat belt pretensioner system.
5
When trouble arises
547
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striki ng other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Stop the hybrid system. Set the parking brake and shift the
shift lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.
Turn off TRAC if this function is hampering your attempts to free
the vehicle. ( P. 208)
STEP1
STEP2
STEP3
STEP4
STEP5
556 6-1. Specifications
Electrical system
Transmission
*: The fluid capacity is a reference quantity. If replacement is necessary, con-tact your Toyota dealer.
Battery
Open voltage* at
68 F (20 C): 12.6 12.8 V Fully charged
12.2 12.4 V Half charged
11 . 8
12.0 V Discharged
(*: Voltage checked 20 minutes after the
engine and all the lights are turned off)
Charging rates 5 A max.
Fluid capacity* 3.9 qt. (3.7 L, 3.3 Imp. qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may ulti-
mately damage the transmission of your vehicle.
570 6-1. Specifications
Warning: The temperature grades of a tire assume that it is properly
inflated and not overloaded.
Excessive speed, underinflation, or excessive loading, either sepa-
rately or in combination, can cause heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressure The maximum cold inflated
pressure to which a
tire may be inflated, s hown on the sidewall of
the tire
Recommended infla-
tion pressure Cold tire inflation pressure recommended by a
manufacturer
Accessory weight The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
606 Alphabetical index
SeatsAdjustment ........................76, 79
Adjustment precautions........... 78
Child seats/child restraint system installation .............. 135
Cleaning ................................ 413
Head restraint..........................81
Properly sitting in the seat ..... 111
Rear seat folding down ...........79
Seat heaters .......................... 383
Service reminder
indicators .............................. 180
Shift lever If the shift lever cannot
be shifted from P................. 533
Transmission ......................... 168
Shift lock system ..................... 533
Side airbags.............................. 113
Side marker lights Replacing light bulbs ............. 471
Switch.................................... 192
Wattage ................................. 560
Side mirror
Adjusting and folding ...............93
Defogger ............................... 248
Smart key system
Entry function ..........................51
Starting the hybrid system..... 157
Spare tire
Inflation pressure................... 449
Storage location .................... 519
Spark plug ................................ 555
Specifications........................... 550
Speedometer ............................ 174
Steering
Column lock release.............. 161 Steering wheel
Adjustment .............................. 90
Audio switches ...................... 254
Stop/tail lights Replacing light bulbs ............. 471
Wattage................................. 560
Storage feature ........................ 367
Storage precautions ................ 224
Stuck If your vehicle becomes stuck ................................... 547
Sun visors ................................ 376
Sunshade Roof ........................................ 99
Switch Emergency flasher switch ..... 484
Fog light switch ..................... 198
Hazard light switch ................ 484
Ignition switch ....................... 157
Light switches ....................... 192
Power door lock switch ........... 67
“POWER” switch ................... 157
Power window switch .............. 95
Window lock switch ................. 95
Wiper and washer switch ...... 200
607
Alphabetical index
Tail lights
Replacing light bulbs ............ 471
Switch ................................... 192
Wattage ................................ 560
Theft deterrent system
Alarm .................................... 108
Immobilizer system............... 106
Tire inflation pressure ............ 449
Tire information
Glossary ............................... 570
Size ...................................... 567
Tire identification number ..... 566
Uniform tire quality grading ............................... 568
Tires Chains .................................. 229
Checking .............................. 443
If you have a flat tire ............. 519
Inflation pressure .................. 449
Inflation pressure sensor ...... 444
Replacing ............................. 519
Rotating tires ........................ 443
Size ...................................... 558
Snow tires............................. 229
Spare tire .............................. 519
Tire pressure warning system........................ 443, 493
Warning light ........................ 493 Tools .........................................519
Total load capacity...................228
Towing
Dinghy towing........................234
Trailer towing.........................233
TRAC .........................................208
Traction control........................208
Transmission Hybrid transmission...............168
If the shift lever cannot be shifted from P......................533
Trip information .......................185
Trip meter .........................174, 185
Trunk Opener ....................................72
Trunk light Trunk light ...............................73
Wattage .................................560
Turn signal lights Replacing light bulbs .............471
Switch....................................170
Wattage .................................560
Vanity lights Vanity lights ...........................377
Wattage .................................560
Vanity mirrors...........................377
Vehicle data recordings ............22
Vehicle identification number ...................................550
Vehicle stability control...........208
VSC............................................208T
V