Page 510 of 612
510 5-2. Steps to take in an emergency
Have the malfunction repaired immediately.After taking the specified steps to correct the suspected problem,
check that the warning message and light go off.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection procedure
Once
(Flashes)The electronic
key is not
detected when
an attempt is
made to start
the hybrid sys-
tem.
Start the hybrid
system with the
electronic key
present.
Page 516 of 612
516 5-2. Steps to take in an emergency
Power was
turned off due to
the automatic
power off func-
tion.Next time when
starting the
hybrid system,
increase the
engine speed
slightly and
maintain that
level for approx-
imately 5 min-
utes to recharge
the 12-volt-bat-
tery.
Once
The electronic
key has a low
battery.Replace the
electronic key
battery.
(
P. 458)
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 523 of 612
5
When trouble arises
523
5-2. Steps to take in an emergency
Slightly loosen the wheel nuts
(one turn).
Turn the tire jack portion “A” by
hand until the notch of the jack is
in contact with the jack point.
The jack point guides are
located under the rocker panel.
They indicate the jack point
positions.
Raise the vehicle until the tire is
slightly raised off the ground.
STEP3
STEP4
STEP5
Page 526 of 612

526 5-2. Steps to take in an emergency
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily, and only in an emergency.
●Make sure to check the tire inflation pressu re of the compact spare
tire. ( P. 558)
■When using the compact spare tire
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, low inflation pressure of the spare tire will not be
indicated by the tire pressure warn ing system. Also, if you replace the
compact spare tire after the tire pressure warning light comes on, the
light remains on.
■If you have a flat front tire on a road covered with snow or ice
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of
the vehicle.
Fit tire chains to the front tires.
STEP1
STEP2
STEP3
Page 531 of 612

5
When trouble arises
531
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following and perform the appropriate proce-
dure:
■ The hybrid system will not start even though the correct
starting procedure is being followed. ( P. 157)
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. ( P. 536)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system.
( P. 106)
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfun ctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the hybrid system. ( P. 532)
■ The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 538)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.
Page 532 of 612
532 5-2. Steps to take in an emergency
Emergency start functionWhen the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally: Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds
while depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem:
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 538)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
Page 539 of 612

5
When trouble arises
539
5-2. Steps to take in an emergency
■
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●The hybrid system may not start. ( P. 440)
● Make sure that the key is not inside the vehicle when recharging or
replacing the 12-volt battery. The key may be locked in the vehicle if the
alarm is activated. ( P. 109)
Start the engine of the seco nd vehicle. Increase the gaso-
line engine speed slightly and maintain at that level for
approximately 5 minutes to recharge the 12-volt battery of
your vehicle.
Open and close any of the doors with the “POWER” switch
OFF.
Maintain the engine speed of the second vehicle and turn
the “POWER” switch to ON mode, then start the hybrid sys-
tem.
Make sure the “READY” indicator comes on. If the indicator
does not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper
cables in the exact reverse or der from which they were con-
nected.
Once the hybrid system starts, have the vehicle checked at your
Toyota dealer as soon as possible.STEP3
STEP4
STEP5
STEP6
STEP7
Page 540 of 612

540 5-2. Steps to take in an emergency
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time, the
12-volt battery may discharge, and the hybrid system may be unable to start.
(The 12-volt battery recharges automatically while the hybrid system is oper-
ating.)
■ Precautions when the 12-volt battery is discharged
● In some cases, it may not be possible to unlock the doors using the smart
key system when the battery is discharged. Use the wireless remote con-
trol or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt bat-
tery has recharged but will start normally after the second attempt. This is
not a malfunction.
● The “POWER” switch mode is memorized by the vehicle. When the 12-
volt battery is reconnected, the system will return to the mode it was in
before the 12-volt battery was discharged. Before disconnecting the 12-
volt battery, turn the “POWER” switch off.
If you are unsure what mode the “POWER” switch was in before the 12-
volt battery discharged, be especially careful when reconnecting the 12-
volt battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.