Page 519 of 788

5196-3. Do-it-yourself maintenance
UK_AURIS/AURIS_HV_EE (OM12G88E)
6
Maintenance and care
Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
If low quality oil or oil of an inappropriate viscosity is used
When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
After changing the engine oil (diesel engine only)
The engine oil maintenance data should be reset. Perform the following pro-
cedures:
Switch the display to the trip meter “A” when the engine is running.
(P. 124, 128)
Turn the engine switch off.
Vehicles without a smart entry & start system:
While pressing the display change button (P. 124, 128), turn the engine
switch to the “ON” position (do not start the engine because reset mode will
be canceled). Continue to press and hold the button until the trip meter dis-
plays “000000”.
Vehicles with a smart entry & start system:
While pressing the display change button (P. 124, 128), turn the engine
switch to the IGNITION ON mode (do not start the engine because other-
wise the reset mode will be canceled). Continue to press and hold the but-
ton until the trip meter displays “000000”.
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7
When trouble arises
603
UK_AURIS/AURIS_HV_EE (OM12G88E)
7-2. Steps to take in an emergency
In the following situations, it is not possible to be towed by another
vehicle using cable or chain, as the front wheels may be locked due to
the parking lock. Contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional or a commercial
towing service.
There is a malfunction in the P position control system. (P. 632)
There is a malfunction in the immobilizer system. (P. 99)
There is a malfunction in the smart entry & start system. (P. 704)
The 12-volt battery is discharged. (P. 715)
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or a commercial tow-
ing service, using a lift-type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and axles must be in good conditions.
(P. 605, 609)
If they are damaged, use a towing dolly or flatbed truck.
Situations when it is not possible to be towed by another vehicle
(hybrid model)
Page 604 of 788
6047-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional before towing.
Except hybrid model
The engine is running but the vehicle will not move.
The vehicle makes an abnormal sound.
Hybrid model
A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations needs to contact dealers before towing
Towing with a sling-type truck
Page 605 of 788
6057-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Except hybrid model:
Apply the parking brake and turn the engine switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Hybrid model:
Apply the parking brake and turn the power switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Secure the vehicle by strapping
the tires to the deck of the tow
truck as shown.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
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Page 606 of 788
6067-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Except hybrid model
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for 80 km (50 miles) at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle's wheels, drive train, axles, steering and brakes must be in
good condition.
Hybrid model
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for short distance at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Emergency towing
Page 607 of 788
6077-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Take out the towing eyelet. (P. 660, 674)
Push the eyelet cover and then
open it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench can
be purchased at any authorized
Toyota dealer or repairer, or
another duly qualified and
equipped professional.
Emergency towing procedure
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6087-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Except hybrid model
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 702, 703
Hybrid model
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
While towing
Except hybrid model: If the engine is not running the power assist for the
brakes and steering will not function, making steering and braking more diffi-
cult.
Hybrid model: If the hybrid system is off, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. (P. 660)
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Page 609 of 788

6097-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
When towing the vehicle
To prevent causing serious damage to the Stop & Start system when
towing (vehicles with a Stop & Start system)
Never tow this vehicle with four wheels on the ground. Use a flatbed truck,
or lift up front or rear of the vehicle by using a wheel-lift type truck.
Except hybrid model: Be sure to trans-
port the vehicle with the front wheels
raised or with all four wheels raised off
the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
Hybrid model: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged
or electricity generated by the operation
of the motor may cause a fire to occur
depending on the nature of the damage
or malfunction.