765What to do if... (Troubleshooting)
UK_AURIS/AURIS_HV_EE (OM12G88E)
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the
lock is set. Open the rear door from outside and then unlock the
child-protector lock. (P. 205)
Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly?
(P. 268)
Vehicles with a Multidrive:
Is the shift lever in P? (P. 268)
Is the steering wheel unlocked? (P. 269)
Is the 12-volt battery discharged? (P. 708)
The rear door cannot be opened
If you think something is wrong
The engine does not start (vehicles without a smart entry
& start system) (except hybrid model)
766What to do if... (Troubleshooting)
UK_AURIS/AURIS_HV_EE (OM12G88E)
Vehicles without a manual transmission:
Did you press the engine switch while firmly depressing the brake
pedal? (P. 272)
Vehicles with a manual transmission:
Did you press the engine switch while firmly depressing the clutch
pedal? (P. 272)
Vehicles with a Multidrive:
Is the shift lever in P? (P. 278)
Is the electronic key anywhere detectable inside the vehicle?
(P. 160)
Is the steering wheel unlocked? (P. 279)
Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way.
(P. 705)
Is the 12-volt battery discharged? (P. 708)
Did you press the power switch while firmly depressing the brake
pedal? (P. 282)
Is the shift position in P? (P. 282)
Is the electronic key anywhere detectable inside the vehicle?
(P. 160)
Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 704)
Is the 12-volt battery discharged? (P. 715)
The engine does not start (vehicles with a smart entry &
start system) (except hybrid model)
The hybrid system does not start (hybrid model)
767What to do if... (Troubleshooting)
UK_AURIS/AURIS_HV_EE (OM12G88E)
Vehicles without a smart entry & start system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal
with the engine switch in the “ON” position. (P. 702)
Vehicles with a smart entry & start system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal
with the engine switch in IGNITION ON mode. (P. 702)
Vehicles without a smart entry & start system:
It is locked to prevent theft of the vehicle if the key is pulled from
the engine switch. (P. 270)
Vehicles with a smart entry & start system:
It is locked automatically to prevent theft of the vehicle. (P. 278)
Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot
be operated if the window lock switch is pressed. (P. 224)
The shift lever cannot be shifted from P even if you
depress the brake pedal (vehicles with a Multidrive)
The steering wheel cannot be turned after the engine is
stopped (except hybrid model)
The windows do not open or close by operating the power
window switches
768What to do if... (Troubleshooting)
UK_AURIS/AURIS_HV_EE (OM12G88E)
The auto power off function will be operated if the vehicle is left in
ACCESSORY or IGNITION ON mode (the engine is not running)
for a period of time. (P. 278)
The auto power off function will be operated if the vehicle is left in
ACCESSORY or ON mode (the hybrid system is not operating) for
a period of time. (P. 285)
The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts?
(P. 618)
The brake system warning light (red indicator) is on
Is the parking brake released? (P. 312)
Depending on the situation, other types of warning buzzer may also
sound. (P. 613, 631)
The engine switch is turned off automatically (vehicles
with a smart entry & start system) (except hybrid model)
The power switch is turned off automatically
(hybrid model)
A warning buzzer sounds during driving
769What to do if... (Troubleshooting)
UK_AURIS/AURIS_HV_EE (OM12G88E)
Did anyone inside the vehicle open a door or anything move inside
the vehicle
* during setting the alarm?
The sensor detects them and the alarm sounds. (P. 104)
*: If the vehicle is equipped with intrusion sensor.
Vehicles without a smart entry & start system (except hybrid model):
To stop the alarm, turn the engine switch to the “ON” position or start
the engine.
Vehicles with a smart entry & start system (except hybrid model):
To stop the alarm, turn the engine switch to IGNITION ON mode or
start the engine.
Hybrid model:
To stop the alarm, turn the power switch to ON mode or start the
hybrid system.
Is the electronic key left inside the vehicle?
Vehicles with a multi-information display: Check the message on
the multi-information display. (P. 631)
When a warning light turns on, refer to P. 613.
An alarm is activated and the horn sounds
(vehicles with an alarm)
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart entry & start system)
A warning light turns on
(vehicles with a drive monitor display)
773Alphabetical index
UK_AURIS/AURIS_HV_EE (OM12G88E)
Child-protectors ....................... 205
Cleaning............................ 490, 494
Aluminum wheels .................. 491
Exterior.................................. 490
Interior ................................... 494
Seat belts .............................. 495
Clock ......................................... 475
Coat hooks ............................... 485
Condenser ................................ 523
Console box ............................. 462
Cooling system ........................ 521
Engine overheating ............... 720
Hybrid system overheating ... 723
Cruise control
Cruise control ........................ 338
Cup holders .............................. 464
Curtain shield airbags ............... 46
Customizable features ............ 757Daytime running light
system .................................... 314
Deck board ............................... 467
Defogger
Outside rear view mirrors...... 416
Rear window ......................... 416
Dimensions .............................. 732
Display
Drive monitor display ............ 124
Multi-information display ....... 128
Trip information ............. 125, 132
Warning message ................ 631
Do-it-yourself maintenance .... 500
Door lock
Doors .................................... 203
Smart entry & start system ... 157
Wireless remote control ........ 194
Doors ........................................ 203
Back door.............................. 207
Door lock............................... 203
Door windows ....................... 224
Double locking system .......... 112
Open door warning buzzer ... 161
Open door warning
light ............................. 618, 634
Outside rear view mirrors...... 221
Rear door child-protector ...... 205
Double locking system ........... 112
DPF
Diesel Particulate Filter
system ................................ 382
Warning light ......................... 619
Warning message ................. 639
Driving ...................................... 230
Break-in tips .......................... 235
Correct posture ....................... 40
Hybrid vehicle driving tips ..... 384
Procedures ........................... 230
Winter drive tips .................... 386D
*: Refer to “Navigation and multimedia system Owner’s manual”.
774Alphabetical index
UK_AURIS/AURIS_HV_EE (OM12G88E)
Eco drive mode ........................ 306
Eco Driving Indicator............... 140
Electric motor
(traction motor)........................ 80
Electric Power Steering
(EPS) ....................................... 374
Function ................................ 374
Warning light ......................... 616
Electronic key .......................... 154
Battery-saving
function ....................... 163, 183
If the electronic key does not
operate properly ................. 704
Replacing the battery ............ 555
Emergency, in case of
If a warning light turns on ...... 613
If a warning message is
displayed ............................ 631
If the 12-volt battery is
discharged .......................... 715
If the battery is discharged .... 708
If the electronic key does
not operate properly ........... 704
If the engine will not start ...... 698
If the hybrid system
will not start......................... 704
If the shift lever cannot be
shifted from P ..................... 702
If the warning buzzer
sounds ................................ 613
If you have a flat tire...... 659, 673
If you run out of fuel and
the engine stalls.................. 728If you think something is
wrong.................................. 611
If your vehicle becomes
stuck ................................... 729
If your vehicle has to be
stopped in an emergency ... 601
If your vehicle needs to be
towed .................................. 603
If your vehicle
overheats.................... 720, 723
Emergency brake signal ......... 375
Emergency flashers ................ 600
Emergency tire puncture
repair kit ................................. 673
Energy monitor ........................ 147
Engine....................................... 737
ACCESSORY mode ............. 275
Compartment ........................ 508
Engine switch................ 268, 272
Hood ..................................... 504
How to start the
engine......................... 268, 272
How to start the hybrid
system ................................ 282
Identification number ............ 736
If the engine will not start ...... 698
If the hybrid system
will not start ........................ 700
Ignition switch
(engine switch) ........... 268, 272
Ignition switch
(power switch) .................... 282
Overheating .................. 720, 723
Power switch......................... 282
E
775Alphabetical index
UK_AURIS/AURIS_HV_EE (OM12G88E)
Engine coolant ......................... 521
Capacity ................................ 745
Checking ............................... 521
Preparing and checking
before winter ....................... 386
Engine coolant temperature
gauge .............................. 125, 128
Engine immobilizer system ...... 91
Engine oil.................................. 513
Capacity ................................ 741
Checking ............................... 513
Oil level warning light ............ 618
Oil level warning message .... 634
Oil pressure warning light ..... 614
Oil pressure warning
message ............................. 632
Preparing and checking
before winter ....................... 386
Engine oil maintenance
data ......................................... 519
Engine switch................... 268, 272
EPS (Electric Power
Steering) ................................. 374
Function ................................ 374
Warning light ......................... 616
EV drive mode .......................... 288Flat tire
Vehicles with a spare tire ...... 659
Vehicles without a spare
tire ...................................... 673
Floor mats .................................. 38
Fluid
Brake .................................... 749
Clutch.................................... 748
Hybrid transmission .............. 748
Multidrive .............................. 747
Washer ................................. 527
Fog lights ................................. 326
Replacing light bulbs............. 582
Switch ................................... 326
Wattage ................................ 754
Follow me home system ......... 316
Front fog lights ........................ 326
Replacing light bulbs............. 582
Switch ................................... 326
Wattage ................................ 754
Front personal lights ............... 459
Front position lights ................ 314
Light switch ........................... 314
Replacing light bulbs............. 582
Front seats ............................... 211
Adjustment ............................ 211
Cleaning................................ 494
Correct driving posture ........... 40
Head restraints ..................... 216
Seat heaters ......................... 481F