2014 TESLA MODEL S service

DOCUMENT APPLICABILITY
Features released in the most recent versions of software may not be described in this document but are
described in Release Notes. Display Release Notes on the touchscreen by touching the Tesla “T” at the top
center of the touchscreen, then touching the Release Notes link. If information provided in this document
conflicts with information in the Release Notes, the Release Notes take precedence.
ILLUSTRATIONS
The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options,
software version and market region, the information displayed on the touchscreen in your Model S may appear
slightly different.
PRODUCT SPECIFICATIONS
All specifications and descriptions contained in this document are verified to be accurate at the time of printing.
However, because continuous improvement is a goal at Tesla, we reserve the right to make product
modifications at any time.
ERRORS OR OMISSIONS
To communicate any inaccuracies or omissions in this document, please send an email to:
ownersmanualfeedback @teslamotors.com.
©2012-2014 TESLA MOTORS, IN C. All rights reserved.
All information in this document and all MODEL S® software is subject to copyright and other intellectual property
rights of Tesla Motors, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in
part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available
upon request. The following are trademarks or registered tr ademarks of Tesla Motors, Inc. in the United States and
other countries:
HOMELINK® and the HOMELINK® house icon are registered trademarks of Johnson Controls, Inc. Bluetooth® is a
registered trademark of Bluetooth SIG, Inc. iPhone® is a registered trademark of Apple, Inc. Android™ and
Google Maps™ are trademarks of Google, Inc. Sirius, All other trademarks contained in this document are the
property of their respective owners and their use here in does not imply sponsorship or endorsement of their
products or services. The unauthorized use of any trademark displayed in this document or on the vehicle is strictly
prohibited. TESLA TESLA MOTORS TESLA
ROADSTER MODEL S
The full Owner’s Manual and Warranty documents are on
your Model S touchscreen (touch Controls > Settings >
Manual ). These digital versions will continuously update as
the software on your car updates, ensuring that the latest
features are properly document ed long after your purchase.
More information about your Model S is available at
www.teslamotors.com/mytesla .
Model S Quick Guide - EU.book Page 2 Wednesday, December 18, 2013 12:34 PM

Roadside Assistance......................2About Roadside Assistance.................................... 2
Contacting Roadside Assistance 2Regional Roadside Assistance Numbers 2
Instructions for Transporters..................................4
Use a Flatbed Only 4Disable Self-Leveling (air suspension vehicles only) 4Activate Tow Mode 4Connect the Tow Chain 5Pull Onto the Trailer and Secure the Wheels 5
Safety Information......................... 6Seat Belts....................................................................... 6
Wearing Seat Belts 6Wearing Seat Belts When Pregnant 6Seat Belt Pre-tensioners 7Testing Seat Belts 7Seat Belt Warnings 8
Child Safety Seats....................................................... 9
Guidelines for Seating Children 9Choosing a Child Safety Seat 9Seating Larger Children 11Installing Child Safety Seats 11Installing Seat Belt Retained Child Seats 11Installing ISOFIXChild Seats 12Attaching Upper Tether Straps 13Testing a Child Safety Seat 13Warnings - Child Safety Seats 14
Tesla Built-In Rear Facing Child Seats...............15
Usage Restrictions 15Opening 15Folding 16Seating a Child 17Warnings - Tesla Child Seats 18
Airbags.......................................................................... 19
Location of Airbags 19How the Airbags Work 20Types of Airbags 20Disabling the Passenger Front Airbag 21Inflation Effects 22Airbag Warning Indicator 22Airbag Warnings 22
Tire Care and Maintenance................................... 23
Maintaining Tire Pressures 23Inspecting and Maintaining Tires 24Replacing Tires and Wheels 25Using Tire Chains 26Tire Pressure Monitoring 26Understanding Tire Markings 28
Vehicle Loading........................................................ 30
Load Capacity Labeling 30Calculating Load Limits 31Towing a Trailer 31
Disclaimers................................................................... 31
Vehicle Telematics/Data Recorders 31Quality Control 32
Reporting Concerns.................................................33
Contacting Tesla 33
Warranty......................................... 34General Warranty Provisions............................... 34
Who is the Warrantor? 34What Vehicles are Covered? 34Multiple Warranty Conditions 34Limitations and Disclaimers 34Your Rights Under Local Law 35Ownership Transfer 35Who Can Enforce this New Vehicle Limited Warranty? 35When Does the Warranty Period Begin and End? 35
Warranty Coverage................................................. 35
Basic Vehicle Limited Warranty 36Supplemental Restraint System Limited Warranty 36Battery Limited Warranty 36
Exclusions and Limitations....................................37
Warranty limitations 37Additional limitations and exclusions 37Voided warranty 38Damages 38
Obtaining Warranty Service.................................39
Payment of Tax for Repairs 39Reasonable Time for Repairs 39Modifications and Waivers 40
Warranty Enforcement Laws and
Dispute Resolution.................................................. 40 Country Specific Consumer Disclosure............ 41
Bulgaria 41France 42Italy 42Norway 43Poland 44San Marino 44Contents

Warnings - Tesla Child SeatsWarning: The Tesla built-in rear facing
seats are child restraint systems and are approved to United Nations ECE
Regulation R44.04 standards for use by children in Mass Groups II and III,
weighing 15 - 36 kg. These seats must
only be used for children who are
between 3 and 12 years old, and 98 -
135 cm tall, provided the top of the
child’s head can not contact the interior.Warning: Do not use supplemental child
restraint systems, including booster seats,
in the Tesla built-in rear facing child seats.Warning: Always ensure that the top of
the child’s head cannot touch the vehicle and that the child is seated comfortablywith the seat belts correctly fastened.Warning: Follow all instructions and heed
all warnings related to the Tesla built-in
rear facing child seats. Failure to do so
can compromise occupant safety.Warning: Read all safety warnings and
labels attached to the seats.Warning: Do not leave children
unattended in Model S, even if the child is secured in a child safety seat or a Tesla
built-in rear facing child seat. In hot
weather, the interior temperature can reach dangerous levels that can result in
dehydration, serious injury or death.Warning: Do not remove or replace the
fabric on a Tesla built-in rear facing child
seat. The covers are an integral part of the restraint’s performance and shouldnot be removed or replaced with any
other type than those supplied by Tesla.Warning: If the Tesla built-in rear facing
child seats have been worn in an
accident, they must be inspected or
replaced by Tesla, even if damage is not
obvious.Warning: Before allowing a child to ride in
the Tesla built-in rear facing child seats, check that the seat is securely held in theupright position by trying to pull the seat
back toward you.Warning: Do not remove the built-in rear
facing child seats for any reason,
including cleaning. To ensure safety of
occupants, removal and installation mustbe performed by qualified Tesla service
technicians.Warning: Do not make modifications or
additions that can interfere with the
operation of the Tesla built-in rear facing
child seats.Warning: To prevent injury, ensure all
loose items (bags, luggage, etc.) are
secured. In an accident, or during hard
braking and sharp turns, loose items
could cause injury.
Safety Information
18Model S Quick Guide

Inspecting and Maintaining TiresRegularly inspect the tread and side walls for
any sign of distortion (bulges), cuts or wear.Warning: Do not drive Model S if a tire is
damaged, excessively worn, or inflated to
an incorrect pressure. Check tires
regularly for wear, and ensure there are
no cuts, bulges or exposure of the ply/
cord structure.
Tire Wear
Model S is originally fitted with tires that have wear indicators molded into the tread pattern.
When the tread has been worn down to
1.6 mm, the indicators start to appear at the
surface of the tread pattern, producing the effect of a continuous band of rubber across
the width of the tire.
Replace a tire as soon as an indicator band
becomes visible or the tread depth reaches the minimum permitted by law.
Tire Rotation, Balance, and Wheel Alignment
Tesla recommends rotating the tires every 8000 km.
Note: Do not rotate tires on the Performance
Plus models.
Unbalanced wheels (sometimes noticeable as
vibration through the steering wheel) affect
vehicle handling and tire life. Even with
regular use, wheels can get out of balance. Therefore, they should be balanced as
required.
If tire wear is uneven (on one side of the tire
only) or becomes abnormally excessive, check
the alignment of wheels.
Punctured Tires
A puncture eventually causes the tire to lose
pressure, which is why it is important to check
tire pressures frequently. Permanently repair
or replace punctured or damaged tires as
soon as possible. Do not drive with a
punctured tire, even if the puncture has not
caused the tire to deflate. A punctured tire
can deflate suddenly at any time.
Your tubeless tires may not leak when
penetrated, provided the object remains in the
tire. If, however, you feel a sudden vibration or ride disturbance while driving, or you suspecta tire is damaged, immediately reduce your
speed. Drive slowly, while avoiding heavybraking or sharp steering and, when safe to do
so, stop the vehicle. Arrange to have Model S
transported to a Tesla service center, or to a
nearby tire repair center.
Note: In some cases, you can temporarily
repair small tire punctures (under 6 mm) using
an optional tire repair kit available from Tesla. This allows you to slowly drive Model S to
Tesla or to a nearby tire repair facility.Warning: Do not drive Model S with a
punctured tire. Even if the punctured tire has not deflated, it can suddenly deflate
at any time.
Flat Spots
If Model S is stationary for a long period in
high temperatures, tires can form flat spots. When Model S is driven, these flat spots causea vibration which gradually disappears as thetires warm up and regain their original shape.
To minimize the flat spots during storage,
inflate tires to the maximum pressure
indicated on the tire wall. Then, before driving, release air to adjust tire pressure to the
recommended levels.
Driving in Low Ambient Temperatures
Tire performance is reduced in low ambient temperatures, resulting in reduced grip and an
increased susceptibility to damage from
impacts. Performance tires can temporarily
harden when cold, causing you to hear
rotational noise for the first few miles until the tires warm up. Contact Tesla for winter tire
recommendations.
Safety Information
24Model S Quick Guide

Using Tire ChainsTesla has tested and approved Security Chain
Company (SCC) Model Z-563 chains for use
on the rear wheels. These chains must only be
used if your Model S has 245/45R19 rear tires
installed. Do not use chains on 21 inch tires.
When installing tire chains, follow the
instructions provided by the tire chain
manufacturer. Mount them as tightly as
possible.
When using tire chains:
• Drive slowly—do not exceed 48 km/h.
• Avoid heavily loading Model S (heavy loads can reduce the clearance betweenthe tires and the body).
• Remove the tire chains as soon as conditions allow.
Note: Tire chains are prohibited in some
jurisdictions. Check local laws before installing
tire chains.Caution: Using non-recommended tire
chains, or using tire chains on other sized tires, can damage the suspension, body,wheels, and/or brake lines. Damagecaused by using non-recommended tire
chains is not covered by the warranty.Caution: Ensure that tire chains cannot
touch suspension components or brake
lines. If you hear the chains making
unusual noises that would indicate
contact with Model S, stop and
investigate immediately.
Tire Pressure Monitoring
Each tire should be checked monthly when
cold and inflated to the recommended
pressures that are printed on the Tire and
Loading Information label located on the
driver’s door pillar (see Maintaining Tire Pressures on page 23). If your vehicle has tires
of a different size than the size indicated on
the vehicle placard or tire inflation pressure
label, determine the proper tire inflation
pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring system (TPMS) that displays a tire pressuretelltale (Tire Pressure Warning) on the
instrument panel when one or more of your
tires is significantly under- or over-inflated.
Accordingly, when the Tire Pressure indicator
light displays on the instrument panel alerting
of tire pressure, stop and check your tires as
soon as possible, and inflate them to the proper pressure (see Maintaining TirePressures on page 23). Driving on a
significantly under-inflated tire causes the tire
to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle's
handling and stopping ability.If Model S detects a fault with the
Tire Pressure Monitoring System
(TPMS), this indicator flashes for one
minute whenever you power on
Model S.
Note: Installing accessories that are not
approved by Tesla can interfere with the TPMS system.
Warning: The TPMS is not a substitute for
proper tire maintenance, including
manually checking tire pressures and
regularly inspecting the condition of tires.
It is the driver's responsibility to maintain
correct tire pressure, even if under- or
over-inflation has not reached the level
for the TPMS to trigger the Tire Pressure Warning on the instrument panel.
Resetting the TPMS Sensors
To ensure accurate tire pressure warnings
after replacing one or more wheels, the TPMS sensors must be reset.
Note: When changing to 21" wheels
(Performance Plus models), the TPMS may
generate false tire pressure warnings. Bring Model S to a Tesla Service center for furtheradjustment.
Note: The TPMS sensors do not need to be
reset after replacing a tire or rotating wheels.
Note: Do not reset the TPMS sensors in an
attempt to clear tire pressure warnings.
To reset the tire pressure sensors:
1. Inflate all tires to their recommend
pressures, as indicated on the Tire and Loading Information label located on the
driver’s door pillar.
2. Get ready to drive for ten minutes, then,
on the Model S touchscreen, touch
Controls > Settings > Vehicle > Tire
Pressure Monitor > Reset Sensors .
3. Follow the onscreen instructions.
Safety Information
26Model S Quick Guide

Replacing a Tire Sensor
If the Tire Pressure warning indicator displays frequently, contact Tesla to determine if a tiresensor needs to be replaced. Tire sensors
must be replaced by a Tesla service technician
who can perform a brief setup procedure. If a
non-Tesla service center repairs or replaces a tire, the tire sensor will not work until Teslaperforms the setup procedure.
TPMS Malfunction
Model S has also been equipped with a TPMS
malfunction indicator to indicate when the system is not operating properly.The TPMS malfunction indicator is
combined with the tire pressure
indicator light. When the system
detects a malfunction, the indicator
flashes for approximately one
minute after Model S powers on, and
then remains continuously lit. This
sequence continues upon
subsequent vehicle start-ups as long
as the malfunction exists. When the
TPMS malfunction indicator is on,
the system might not be able to
detect or signal under- and over-
inflated tires as intended.
TPMS malfunctions can occur for a variety of
reasons, including installing replacement oralternate tires or wheels on the vehicle thatprevent the TPMS from functioning properly.Always check the TPMS malfunction indicator
light after replacing one or more tires or
wheels on your vehicle to ensure that the replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
Note: If a tire has been replaced or repaired
using a different tire sealant than the one
available from Tesla, and a low tire pressure is
detected, it is possible that the tire sensor has
been damaged. Contact Tesla to have the
fault repaired as soon as possible.
Safety Information
Safety Information27

Calculating Load Limits
1. Locate the statement “The combined
weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your
vehicle’s “Tire and Loading Information” label.
2. Determine the combined weight of the
driver and passengers that will be riding in
the vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg (see
Step 1).
4. The resulting figure equals the available
amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 635 kg, and there will be five 68 kg passengers in the vehicle, the
amount of available cargo and luggage capacity is 295 kg (635 ‑ 340
(5 x 68) = 295 kg).
5. Determine the combined weight of cargo
and luggage being loaded on the vehicle.
That weight must not exceed the available
cargo and luggage load capacity
calculated in Step 4.Warning: The front and rear trunks are
the preferred places to carry objects. In
an accident, or during hard braking and sharp turns, loose items in the cabin
could injure occupants.
Example Load Limit Calculations
How much cargo you can carry in Model S
depends on the number and weight of
passengers. The following are typical
examples of calculated load limits. These
examples assume passengers weighing 68 kg. If the passengers weigh more or less, the
available cargo and luggage load capacity decreases or increases respectively.
Example 1: Driver and one passenger
DescriptionTotalVehicle capacity weight433 kgSubtract occupant weight (2 x 68
kg)136 kgAvailable cargo weight297 kgExample 2: Driver and four passengersDescriptionTotalVehicle capacity weight433 kgSubtract occupant weight (5 x 68
kg)340 kgAvailable cargo weight93 kg
The available cargo or luggage weight should
then be distributed between the front and
rear trunks.
Caution: Do not exceed the maximum
front trunk load weight of 136 kg.
Towing a Trailer
Warning: Do not tow a trailer. Model S
does not support a trailer hitch. Installing one could damage Model S and increase
the risk of an accident.
Disclaimers
Vehicle Telematics/Data Recorders
This vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor,
Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other related information regarding your vehicle.
These modules also record information about
the vehicle’s features such as charging events
and status, the enabling/disabling of various
systems, diagnostic trouble codes, VIN, speed,
direction and location.
The data is stored by the vehicle and may be
accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This data may be used by Tesla for various
purposes, including, but not limited to:
providing you with Tesla telematics services; troubleshooting; evaluation of your vehicle’s
quality, functionality and performance;
analysis and research by Tesla and its partners
for the improvement and design of our
vehicles and systems; and as otherwise may be required by law. In servicing your vehicle,
Safety Information
Safety Information31

we can potentially resolve issues remotely
simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits vehicle information to Tesla on a periodic
basis. The data is used as described above and helps ensure the proper maintenance of
your vehicle. Additional Model S features may use your vehicle’s telematics system and theinformation provided, including features suchas charging reminders, software updates, and
remote access to, and control of, various
systems of your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing companyfor a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla in a lawsuit. • Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or
our information systems and data
management providers.
In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the repair.
Quality Control You might notice a few km on the odometer
when you take delivery of your Model S. This is a result of a comprehensive testing process
that ensures the quality of your Model S.
The testing process includes extensive
inspections during and after production. The final inspection takes place at Tesla Motors
and includes a road test conducted by a
technician.
Safety Information
32Model S Quick Guide